FLIGHTS NEST Reviews 713

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Beware of their undisclosed agency fees. Deceptive and unfair—charging agency fees for tickets that were never used and cancelled and for services that were not fully rendered. In September 2023... See more

Rated 5 out of 5 stars

Son personas muy profesionales que buscan siempre la mejor opción para nuestro disfrute en su fascinante país. Muy recomendables If you want book a flight Ask only Hugo it was a pleasure doing busin... See more

Rated 1 out of 5 stars

You can be booked and ticketed and your travel plans can be changed ant any time. Upon departing my flight was moved from one Airport to another that was costly, upon receiving booked tickets and de... See more

Rated 5 out of 5 stars

Great service here! Hugo is a great service man! He has great enthusiasm and patience. Although the company encountered many problems during the ticket purchase, he still patiently and kindly gave me... See more

Company details

  1. Travel Agency

Written by the company

Flightsnest.com has been serving discerning travelers and we are proud of our A+ rating with the Better Business Bureau as well as numerous accolades from leading travel suppliers. Flightsnest.com is a leading online travel web site specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and the World. Our goal is to provide consistent value to our customers by offering discounted travel pricing, a large variety of travel content and outstanding customer service. Flightsnest.com has negotiated direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Flightsnest.com works directly with a large number of airlines to offer airline Web fares or specially negotiated fares that provide an additional source of inexpensive airfare options for our customers. These airfares are in most cases, substantially cheaper than the traditional published content displayed on many travel sites. To find the cheapest hotel rooms for our clients, Flightsnest.com works directly with the largest hotel wholesalers, hotel chains and smaller boutique hotels in the United States and other parts of the world. To find the best car rentals in major cities in the US and around the world and discounted cruises, Flightsnest.com works with car rental companies and cruise companies to get the best rates for our customers. Through these special relationships, we are able to offer one of the largest selections of discounted travel available on the Internet. Flightsnest.com offers our customers an extensive variety of travel content by displaying one of the largest selections travel content available. Unlike the majority of travel sites that only display travel content from a single Global Distribution System (GDS); Flightsnest.com generates its vast selection of cheap travel options from multiple GDS systems, multiples proprietary APIs and special affiliate agreements. This allows Flightsnest.com to not only provide access to one of largest discount travel content available but also allows us to create unique pricing and destination combinations resulting in customized travel options for our customers. Customer service is a key element to booking travel over the internet. Our primary reservation call center is located in San Diego and staffed with some of the most experienced travel agents in the industry. Our clients appreciate our commitment to customer service and email us constantly with their positive comments and appreciation. To hear what our customers say about our customer service and customer service agents, please visit our Testimonials page. We strive to make your travel experience a happy one. It is very much in that spirit that we came up with Flightsnest.com as a brand by combining the joys of travel with "Travel" and "Elation" into a single brand term to coin Flightsnest.com Thank you for being a customer and we look forward to the opportunity to serve you for years to come and please tell your friends about our great deals.


Contact info

3.4

Average

TrustScore 3.5 out of 5

713 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Feedback on Flightnest.com Experience: Feedback on Flightnest.com Experience: When I purchased my airline tickets, I compared prices from several travel agencies like Expedia, Booking.com, Kayak, and

Feedback on Flightnest.com Experience:
When I purchased my airline tickets, I compared prices from several travel agencies like Expedia, Booking.com, Kayak, and Travelocity. While searching for the lowest fares, I came across Flightnest.com. I entered my travel dates and received a quote of $3,188 for four people. I submitted all the necessary information, including payment details.
After booking, I called to confirm, and to my surprise, the representative informed me that the airline didn't have enough seats for four people. Within moments of submitting my information, the price increased from $3,188 to $4,899. The representative claimed this was a discount compared to the "actual" price of $8,884, even though I was told to check the United Airlines website for prices. He also insisted that they are not directly connected to the airlines, but somehow receive promotional emails from them.
I explained to the representative that I have booked through other agencies like Expedia, CheapoAir, and ASAP Tickets, where the quoted price remains consistent until checkout, only adding taxes, seat selection, and travel protection fees. However, at Flightnest.com, the price started at $727, then increased to $976, and continued to rise to $1,999 per ticket, with each discussion about price resulting in a higher quote. The representative kept saying that prices were changing due to updates from the airlines or seat availability issues.
In contrast, I had an excellent experience with ASAPTickets.com, Experia.com, Travelocity. where the prices were transparent, seats were guaranteed, and the final cost was as expected with understandable additions for insurance and taxes. My experience with Flightnest.com was frustrating and confusing, unlike any other travel agency I've dealt with.
Please stay away from Flightnest.com. It is a pure scam. Their prices are misleading, and they increase unexpectedly after you provide your payment details. Save yourself the hassle and avoid this website. the representative is HUGO.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

BAIT AND SWITCH

HOW DO I MARK MINUS STARS?

This website is a SCAM!! Their price was 15% lower than other sites. BUT after putting in my credit card, I noticed that the reservation was "in process" rather than 'confirmed". The next day after being contacted "to explain Delta Airlines basic economy restrictions" they revealed that they would NOT make my reservation until the day before my scheduled flight AND that there currently NO SEATS AVAILABLE at that fare class, and if none came available they would then refund my money and I would be ticketless the day before my trip! Wouldn't I rather upgrade to a higher fare with a guaranteed seat......

In sales, this is called BAIT AND SWITCH!

I have now lost the next lower fare from a legitimate website.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

The day after we gave them our credit…

The day after we gave them our credit cards we were hacked.other reviews said the same.
They added fees the airline had no idea what they were.
Tried every way not to give us a credit they promised even though we had an email . With credit , flight cost more than if we would have booked it ourselves.
Every employee we asked for either no longer worked there or was on vacation.

1 August 2024
Unprompted review
FLIGHTS NEST logo

Reply from FLIGHTS NEST

Dear Chris,

Greetings for the Day !!

Would you mind giving us the booking reference number starting from FNT as we couldn't find you in our booking systyem.

Also to let you know that we work under data protection law and no credit/debit card details are stored in our system.

In order to investigate further Kindly provide the booking number here or alternatively you can email us to support@flightsnest.com.

Thanks
Team Flightsnest

Rated 3 out of 5 stars

The booking looks cheap and complete but wait for it...

Hugo was very nice but the lower priced flight I booked and thought I had
was unavailable. It seemed odd, why do they allow you to book a flight and then call the next day stating you have to pay a higher price for the same flight? It originally was $254 cheaper, now $100 cheaper than if I booked direct but still unsettling when dealing with an online company for the first time.

8 August 2024
Unprompted review
Rated 1 out of 5 stars

Beware of this SCAM!!

Same SCAM!!! Avoid using this company at all cost. Pay more and actually get your flight elsewhere, it's worth it. This company cancelled out cheap flight and called to offer another option for hundreds more. Not worth the waste of time.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service here

Great service here! Hugo is a great service man! He has great enthusiasm and patience. Although the company encountered many problems during the ticket purchase, he still patiently and kindly gave me the best advice and helped me handle subsequent related matters! Thank you very much! Flightsnest

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Son personas muy profesionales que…

Son personas muy profesionales que buscan siempre la mejor opción para nuestro disfrute en su fascinante país. Muy recomendables If you want book a flight Ask only Hugo
it was a pleasure doing business with you, specially with Hugo who was very kind and gentle and make every effort he could to get my tickets with your company. Employees like Hugo makes a Great company. Thanks

15 May 2024
Unprompted review
Rated 1 out of 5 stars

It is scam be careful.

Scam! Scam! Careful! Careful! Awful experience with this company. I booked the flights for 3 persons and 3 hours later they called me that flight is not confirmed as there is no seat while i called the Airline and they said there are plenty of seats available. They canceled the booking because prices went up and they are not providing what announced and offered. They offer cheap price once you booked, they call you back, cancel the booking and offer you option with triple price. Customer service is Zero.First he thought i am Pakistani so 20 time he said F**ck you Pakistani. When i said i am not Pakistani he started F**ck Bangladesh people. He is threatening me that i have your address and family members name. I had thousands trip but never had such bad experience when booking ticket. It is a scam. Be careful.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Hugo did a good job

Hugo did a good job

24 May 2024
Unprompted review
FLIGHTS NEST logo

Reply from FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

Rated 5 out of 5 stars

Jenny was very helpful.

Jenny was very helpful.

30 April 2024
Unprompted review
FLIGHTS NEST logo

Reply from FLIGHTS NEST

Dear Passenger,
Thank you for booking with Flights Nest and your kind words. We are delighted to hear that you had a great experience while booking online with us. We completely understand how rewarding it can feel when a customer has a flawless booking experience. Positive feedback like yours honestly helps us to achieve more in the customer support process and it’s an indication that what we are doing is going in the right way. We appreciate you taking the time to share your experience with us here. We would be looking forward to serving you again very soon !! Thanks Team Flightsnest

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