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fixmybrokenscreen.co.uk Reviews 780

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TrustScore 4.5 out of 5

4.7

Mobile Phone Repair Shop
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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting its efficiency and professionalism, often praising the staff for their helpfulness and expertise. Many appreciate the fair and competitive pricing, which is often significantly lower than alternatives, making repairs a cost-effective solution. The quality of the repairs is consistently praised, with devices looking and functioning like new, and the turnaround times are frequently described as very quick. However, some customers experienced issues with product quality, reporting that replacement screens failed shortly after repair without physical damage. A few other people also felt that their devices were returned with new problems or that the quality of replacement parts was not as expected, leading to dissatisfaction with the overall outcome.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and... See more

Product

Customers consistently note ambiguous experiences with product repairs, with many praising the new screens... See more

Price

Customers had positive experiences with price, often noting that the costs were significantly lower than... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the results... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, fixed my broken iPad Air screen in less than 1 working day! As far as I searched online, these guys were the only ones that could do glass-only replacement for my model, instead of... See more

Rated 5 out of 5 stars

Great service, highly recommended. My iPad Pro 2024 was not charging or seeing anything plugged into USB C port. Logged a job with iPad-repair.co.uk to replace the port. iPad was picked up by co... See more

Rated 5 out of 5 stars

They made contact and continued updating me via WhatsApp which was very straightforward. All the arrangements for sending my iPad to them for replacement of a faulty USB C port and battery were flawle... See more

Rated 5 out of 5 stars

I had a broken LCD on a 2019 Macbook Pro and brought it in to the store on a Tuesday. I was quoted a week for the repair to be completed. I was pleasantly surprised to be called to be informed that t... See more

Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Electronics Repair Shop

Written by the company

"At FixMyBrokenScreen, we repair and recycle Apple Watches, iPads, MacBooks, and smartphones. Our team specialises in advanced screen repairs that many other companies don’t offer. You can easily book a repair online for our postal service or visit our store in London to have your device fixed."

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

780 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top Service

A seamless, professional and efficient service. Posted Monday, repaired and back in my hand Thursday morning. My Apple Watch is perfect again

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service 💯

Excellent service 💯. I had my MacBook screen repaired after a few days. Reliable and efficient service, kind staff! 5 stars. I highly recommend it.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant service. Half the price of everywhere else, warrantied for a year and just a few days from leaving our house to coming back! Kept informed by text and email about every step of the process.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Repair to Apple Watch 5

Needed glass replaced on Apple Watch 5. Ordered online and next day watch was received by them and they advised LCD was burnt out. Agreed repair Friday and watch received repaired on Tuesday. Service and price very good and would recommend them.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Simple, cost effective iPad battery replacement…

Cost effective battery replacement brought an old iPad Pro back into use. Service was simple to use and very quick with iPad returned in 4 working days including posting with plenty of communication of status which was important as a first time user. Repair seems well executed with no visible damage and price was very competitive, so happy to recommend.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fixed my broken iPad Air screen in less than 1 working day! As far as I searched online, these guys were the only ones that could do glass-only replacement for my model, instead of replacing the entire LCD panel (panel was thankfully intact), which saved me about £60-£80. Good quality work, pencil works fine as well.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I honestly wasn’t sure at first if it…

I honestly wasn’t sure at first if it was going to work out, but I’m so glad I went ahead with it. The whole experience was amazing from start to finish. The service was quick, professional, and the quality of the screen replacement is outstanding. I genuinely can’t believe I have my MacBook working perfectly again — it looks and feels brand new! Highly recommend.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

They were able to replace the screen on…

They were able to replace the screen on my Macbook Pro for a pretty fair price especially compared to Apple and other competitors. Service was also pretty good. I was able to pick up my laptop the day after dropping it off. I'd highly recommend.

23 September 2025
Unprompted review

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