Fixings Warehouse Reviews 

786
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I can't recommend Fixings Warehouse in Charing highly enough. Every visit has been a great experience. The staff are incredibly friendly, knowledgeable and always happy to help, whether you're aft... See more

Rated 5 out of 5 stars

I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to r... See more

Company replied

Rated 5 out of 5 stars

I was trying to find a particular electrical screw and had driven to practically every DIY store in Kent with no luck. I was then told to try Fixings Warehouse in Ashford. They did not sell exactly w... See more

Company replied

Rated 5 out of 5 stars

Unbelievably good value. This was a firm I had never heard of. The cost of deck tape was so much cheaper than anywhere else I thought that despite good reviews it might be a scam. I needn't have worr... See more

Company replied

Company details

  1. Tool Store
  2. Hardware Store
  3. Interior Designer
  4. Safety and Work Wear Store

Written by the company

Fixings Warehouse was founded in 1992, and in 2017 we celebrated 25 years in business. Trading from a small industrial estate in rural Pluckley just outside Ashford in Kent, the business grew steadily until 2000 when it simply outgrew its premises and a second unit was opened in Ashford. A new flagship store at the top of nearby Charing Hill was opened in 2002 and was followed by a branch in Maidstone in 2005 which has now moved to larger premises in Aylesford. Servicing both trade and retail customers, Fixings Warehouse staff have full training and in-depth product knowledge. You can browse the products before you buy, as stock is not hidden behind a trade counter. However if you are outside of our catchment area we are very happy to take either website or telephone orders which if placed before 2pm will be despatched the same day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

786 reviews

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4.9

All reviews

(786)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visited Maidstone branch in Aylesford…

I visited Maidstone branch in Aylesford and was served by Tom. Not only did he give me excellent directions on how to find the branch at the telephone he was able to source just the part I needed to repair my garden chair. Fixings really did come up trumps for me as I had tried two other local stores without success only needing to make a small purchase instead of buying in bulk which was great

10 June 2023
Unprompted review
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Reply from Fixings Warehouse

Thank you for your feedback we will pass this on to Tom

Rated 5 out of 5 stars

My order was received quickly.

My order was received quickly and the product was used immediately. I was happy to find it on sale online. Some years ago it was possible to purchase it over the counter from many businesses. This doesn't seem to be so now. This product does exactly what it says on the tin.

27 May 2023
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Reply from Fixings Warehouse

Thank you for your feedback it is most welcome

Rated 4 out of 5 stars

Fast reliable despatch as always

Fast reliable despatch as always. A company you can reply on. Dropped a star as rather large amount of plastic was used in the wrapping.

23 May 2023
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Reply from Fixings Warehouse

Thank you for your feedback. We have shipped paint for several years and have found our method to be the best to avoid damage to the paint tins. The black wrapping makes the boxes much more secure and we have not experienced any paint tins coming opening and causing liquid spillage or leaking. We recycle as much of our packaging as possible but where paint is concerned we have found our method very reliable.

Rated 5 out of 5 stars

Excellent service with ordering…

Excellent service with ordering problems resolved quickly and without fuss
Best value for money
Would recommend without reservation.

18 May 2023
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Reply from Fixings Warehouse

Thank you for your feedback it is much appreciated

Rated 5 out of 5 stars

Items as described and delivered…

Items as described and delivered quickly, good communication from seller to buyer, very happy with the service and would buy from again

19 April 2023
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Reply from Fixings Warehouse

Thank you, we always appreciate feedback from our customers

Rated 5 out of 5 stars

Great product and service

Great product and service, delivery was received next day
Will definitely use again

20 March 2023
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your feedback it is much appreciated

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery
Goods exactly as described.
Can't really say any more.
Very pleased with product.

4 March 2023
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Reply from Fixings Warehouse

Thank you for feedback its always great to hear from our customers

Rated 5 out of 5 stars

Fast and efficient

Not used this seller before but will certainly use them again!
Great service with fast delivery and unlike many merchants happy to send goods to the Channel Islands

6 March 2023
Rated 5 out of 5 stars

I haven’t received my package

After some issues with my neighbour not telling me about delivery
Finally received my boots
Well happy

24 February 2023
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Reply from Fixings Warehouse

Thank you for your feedback we are pleased everything got sorted

Rated 5 out of 5 stars

Really impressed

Really impressed - super quick delivery and great customer service. Unfortunately I was accidentally sent the wrong item but the team were really quick to help out and got the correct item sent out the next day with no faff or hassle.

13 February 2023
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Reply from Fixings Warehouse

Thank you for your feedback it is much appreciated

Rated 5 out of 5 stars

Excellent service

Excellent service
Ordered and delivered on the same day
Thank you so much
Will definitely use your services again

12 January 2023
Fixings Warehouse logo

Reply from Fixings Warehouse

Thank you for your kind words it is much appreicated

Rated 5 out of 5 stars

No issues

No issues, good communication

10 December 2022
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Reply from Fixings Warehouse

Thank you for your feedback it is much appreicated

Rated 5 out of 5 stars

All round superb service

Easy to use website,great price's & super fast delivery, all in all very happy experience 10 out of 10, & great product

7 December 2022
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Reply from Fixings Warehouse

Thank you for your kind feedback it is much appreciated

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