Fixheadphones Reviews 

613
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting that their headphones were repaired to a high standard and often returned looking and working like new. Many people highlighted the remarkable speed of service, with repairs often completed and returned within a week, exceeding expectations. Reviewers also appreciated the clear communication throughout the process and the excellent value, often saving them from buying new headphones. Overall, consumers highly recommend this service for its reliability and the superior quality of replacement parts, ensuring their headphones have an extended lifespan.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction that their... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that their headphones were returned in... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, often describing it as inexpensive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sent off my Marshall Major IV headphones for repair as the cushion part of the on ear had started coming apart to reveal the foam inside the cushion. They’re back in perfect condition within a 3-4 day... See more

Rated 5 out of 5 stars

Headphone ear cushion replacement. Really easy/straightforward from start to finish. I was sent postage labels so just had to take to post office. Great communication at every stage. Turnaround... See more

Rated 5 out of 5 stars

Highly Recommend - headphones sent away for headband and hinge replacement after breaking. Repaired and sent back within one day. Headphones returned looking as good as new. Kept updated when headphon... See more

Rated 5 out of 5 stars

Absolutely fantastic service, thank you. Headphones fixed and returned in less than a week and they look as good as when they were new. Plenty of communication on the progress, really high qualit... See more


Company details

  1. Audio Visual Equipment Repair Service
  2. Electrical Repair Shop
  3. Electronics Repair Shop

Written by the company

We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(613)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bose Headphone repair

I sent my Bose headphones to have the ear pads replaced. Lewis fixed them very quickly and they look so much better now. A very smooth service and highly recommended.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I found these guys Fix Headphones.co.uk on a random search and so so glad I did, I got quoted £20 to replace the ear pads on my bose headphones once I ordered the overall cost including return post was £30, parcelled up my headphones once Friday 26th September and got them back on Wednesday 1st October looking like new, absolutely delighted with the quality of the repair & the customer service was second to none, kept informed every step of the way from the guys receiving my headphones to them being posted back. Will most definitely be using these guys again & wouldn’t hesitate in recommending them.

1 October 2025
Unprompted review
Rated 4 out of 5 stars

Quick service and very happy with the…

Quick service and very happy with the fix! Saved me buying a new pair of wireless headphones as Im very attached to my headphones. Can't live without my music!
Very quick turnaround; Less than 7 days! Can't fault that! I highly recommend for anybody having audio issues with their Beats

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and work.

Excellent customer service and response.

I order a set of replacement ear pads, very easy as label was sent immediately for me to post the head phones off to be repaired.
Excellent communication on the progress of the order, and very pleased with the work once they were returned within the week.

It feels like I have a new set of headphones again!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service start to finish

Had both inner arms replaced after they cracked when I dropped my beats studio 3 on the floor. The ordering process was simple and had them fixed and returned to me within 2 weeks. The repair was done to a high standard and I am happy with my purchase.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Highly Recommend - headphones sent away for headband and hinge replacement after breaking. Repaired and sent back within one day. Headphones returned looking as good as new. Kept updated when headphones were received and when they were sending them back.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, thank you. Headphones fixed and returned in less than a week and they look as good as when they were new.

Plenty of communication on the progress, really high quality job and at a fraction of the price quoted by Apple, if my maths is right it’s 1/11th!

(Not financial advice ;)

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service and technical support.

Items ordered arrived very quickly. Used the firm's instruction video to change the earpads. Process set out in simple steps and very straightforward even for someone with limited experience in this sort of thing (68year old woman!). Very impressed and would certainly recommend.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience!! Originally sent the wrong colour replacement ear pads for my beats this was resolved quickly as i sent the wrong ones back and was refunded the postage and then the new ones sent out. Overall great service and communication 👍🏼

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very reliable service and this is the second pair of headphones that I have had fixed. Quick turnaround and excellent communication. Highly recommend, saved a lot of money not having to replace headphones!

15 August 2025
Unprompted review
Rated 5 out of 5 stars

I just had a set of headphones …

I just had a set of headphones repaired by Louis and got them back in a week. It was efficient and they are working perfectly.

I was slightly sceptical about posting headphones to a random address however I would not hesitate to use them again in the future. Thank you

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend to friends

Fantastic, prompt service, really clear instructions, received back as new, my son was so happy with them as the headphones were limited edition & no longer available. Would absolute recommend again.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Fixedheadphones have come to my rescue three times now - and enabled me to keep an expensive set of headphones operating perfectly for 6 years (and still going). Responsive customer service, prompt delivery, never any issues.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Headphone ear cushion replacement.

Headphone ear cushion replacement.
Really easy/straightforward from start to finish.
I was sent postage labels so just had to take to post office.
Great communication at every stage.
Turnaround from me placing the order online to receiving headphones back was 5 working days which was brilliant.
My headphones look fantastic again
Thank you!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and so speedy

Fantastic service and so speedy. Sent a label for posting, immediate acknowledgement when they received the headphones. Corresponded as I had given the wrong model so needed to make a further small payment. Think in all it was just over a week for whole experience. Grateful I never had to replace the headphones. Thank you

9 August 2025
Unprompted review

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