Fix Auto UK - Fix Auto Wrexham Reviews 

320
TrustScore 4.5 out of 5

4.7

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB


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Rated 5 out of 5 stars

Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more

Company replied

Rated 5 out of 5 stars

Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more

Company replied

Rated 5 out of 5 stars

I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more

Company replied

Rated 5 out of 5 stars

From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.7

All reviews

(320)

5,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service friendly + polite …y by

Excellent service friendly + polite staff.courtsey car delivered as time specified also my car delivered when repaired.

5 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for your 5-star review. We are pleased to hear you had such a positive experience with our service, from the friendly staff to the timely delivery of your courtesy car and repaired vehicle. Your comments will be shared with our team.

Rated 5 out of 5 stars

Faultless!!

Superb service. FixAuto kept to their stated timescale for every part. They collected on time and returned the car within the expected time. In the meantime they carried out what seems to be a perfect repair.

13 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for your taking the time to leave a review and 5-star rating. We are pleased to hear you had such a positive experience with our service. We appreciate you taking the time to share your feedback. We strive to provide timely and high-quality repairs, and it's rewarding to know we met your expectations.

Rated 5 out of 5 stars

Efficient service

Efficient service. Kept me up to date regularly with what was happening with my car by phone and txt. Collected my car and returned with no problem. I would highly recommend.

5 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Miss Clayton
Thank you for taking the time to leave a review and a 5-star rating. We are pleased to hear that you were happy with the service and communication throughout the process. We appreciate your recommendation and will pass your comments on the our team.

Rated 5 out of 5 stars

Fantastic company

Fantastic company , could not fault them at all , keep me up dated on what was happening with my car , staff were brilliant t too , so helpful and polite

18 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for your kind words and taking the time to write a review. We are pleased to hear you had a positive experience with FixAuto Wrexham. Your feedback is important to us and passed on to all members of our team.
Should you ever require our services again please do not hesitate to contact us.

Rated 4 out of 5 stars

My Poorly Audi…

FixAuto kept me informed about my vehicle throughout. Initially they said it would take around 10 days but actually it took 6 weeks due to waiting for a part for the wing mirror, not their fault. I am pleased with the work they have completed though. They were very courteous and helpful.

12 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Mr Buttery. Thank you for your review and feedback. Apologies for the delay on the repairs but as you say unfortunately the parts delay was out of our hands but we really appreciate your patience and understanding and really good to hear you are happy with the work carried out and the service we gave. Many Thanks.

Rated 5 out of 5 stars

Kept informed every step of the way

Kept informed every step of the way
And a nice finish ! Like it never happened!
Well done fix auto 👍

11 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hello Mr. Evans
We appreciate your kind words and are glad to hear you were kept informed throughout the process. We strive to provide a seamless and high-quality experience for our customers.
Should you ever require our services again in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Was dealt with in a polite and

Was dealt with in a polite and courteous manner both by phone text and in person. Was kept up to date with progress of repairs. Was also given reasons for delay in vehicle being booked in

1 November 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Allcock
We appreciate you taking the time to leave us a review and are glad to hear that you had a positive experience. We strive to provide excellent customer service at all times.

Rated 5 out of 5 stars

Excellent service

Excellent service, good communication with really nice people to speak to. Nobody wants their car to be damaged but Fixauto took some of the pain out of it

31 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Lloyd
We appreciate you taking the time to write a review and are glad to hear you had a positive experience. We strive to make the repair process as smooth as possible.

Rated 4 out of 5 stars

The work was carried out well

The work was carried out well, the initial booking in and follow ups were great, and once the car was ready the delivery offered was prompt and efficient. What let me down a little was the finer details, the vehicle cleanliness on the outside was not well presented, still a bit of tape residue on the window surround, a small bit of over spray on the top of the window, not a deal breaker and can be removed but should not have been there, and the tyre after being fitted to the newly repaired wheel, was not cleaned ( tyre lube from fitment) not a deal breaker however I would have thought on a freshly repaired wheel some more attention to the finer details would have been welcomed. All in all the repairs were done well, and parts assembled well, just some more attention to detail would have earned 5 stars.

17 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Mr Ineson. Thank you for your review. Really sorry to hear about the slight issues with the repairs as you state these are minor issues but they should have been picked up. If ever you want to call in for us to carry out a full clean on your vehicle please get in contact and we can arrange this. It was really good to hear that the repairs carried out and the service you had was all to your satisfaction. Many Thanks

Rated 5 out of 5 stars

Great customer service

Great customer service. All staff extremely helpful. Would highly recommend.

11 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mrs Evans
Thank you for your kind words. We are delighted to hear that you had a positive experience and found our staff helpful. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Highly recommend

My car went here due to someone crashing into me. They were very quick organising for car to go in. Great at communication and regular texts with updates. Car looked brand new and clean inside

10 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We are pleased to hear about your positive experience and thank you for taking the time to leave a review. We appreciate your kind words about our quick response, communication, and the condition of your car. We strive to provide excellent service and are happy to hear we met your expectations.

Rated 5 out of 5 stars

Helpful

Helpful, prompt and kept me informed.

4 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Ms. Brazier. We appreciate you taking the time to write a review and are glad to hear that you found our service helpful, prompt, and informative.

Rated 5 out of 5 stars

Good communication

Good communication. They picked my car up and dropped it off. Lovely courtesy car. They said 7 days, but it was done the next day. Would definitely recommend 👌

1 October 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We appreciate taking the time to write a review and are pleased to hear you had a positive experience with our service. We strive to provide excellent customer service and are pleased you found our communication, courtesy car, and turnaround time to be satisfactory.

Rated 5 out of 5 stars

Great service

My insurance company had my car fixed with Fix Auto in Wrexham after my husband had a minor bump in our car. Everyone I dealt with was polite and helpful and my car was collected on the designated day we had agreed. I was supplied with a very nice courtesy car which I had for just over 3 weeks while my car was being fixed.
I was kept up to date on where it was up to every week and when I had my car delivered back to me, it looked great and has been fixed to a high standard.
The work done comes with a lifetime guarantee too which is great.
Overall I’m very happy with the service we received from Fix Auto. Thank you.

23 September 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mrs Ellery
Thank you for your positive review and for taking the time to share your experience. We're delighted to hear that you were happy with the service you received, including the courtesy car and the communication throughout the repair process. We appreciate your feedback and are glad that you are pleased with the quality of the repair work. Your kind comments will be shared with our team.

Rated 5 out of 5 stars

Kept well informed and provided with a…

Kept well informed and provided with a very nice courtesy car. All very well mannered on the phone and in person. Definitely recommend.

10 September 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Collin
Thank you for taking the time to leave us a review. We're thrilled to hear you had a positive experience and appreciate your recommendation.

Rated 5 out of 5 stars

Excellent customer service

My car went here for repair following an RTA. I was kept informed at every step of the way.
Everyone I dealt with was helpful, friendly and super efficient.
My car came back better than it was before the accident. They did a great job.

3 September 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning
Thank you for taking the time to write a review. We are pleased to hear you had a positive experience with us. We strive to provide excellent customer service and are happy to know you were kept informed throughout the repair process. We appreciate your kind words about our team, which will be passed on, and are pleased that your car came back in condition you were happy with.

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff
Regular updates
Worked well with Enterprise car rental so I just left the hire car at Fix auto when I collected my car
Did a fantastic repair job on my little car, which came with a lifetime guarantee
Would not hesitate in recommending Fix Auto

3 September 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mrs Priestley
Thank you for your taking the time to leave a review. We are pleased to hear that you were happy with the repair work and the service you received. We appreciate your recommendation and should you require any of our services in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

All staff were very pleasant and…

All staff were very pleasant and courteous, a courtesy car was dropped off and my car was collected. When our car arrived back we were impressed with the quality of workmanship of the finished job. Very happy.

22 August 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Wright
Thank you for your taking the time to leave us a 5-star review. We are delighted to hear that you were happy with our service and that you found our staff friendly and helpful. We pride ourselves on our customer service and appreciate all feedback we receive.

Rated 5 out of 5 stars

Very polite and friendly staff

Very polite and friendly staff, they kept me informed with the process of my car and when finished the car was show room perfect, could not thank them enough,

21 August 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Roberts
Thank you for taking the time to write a review. We are delighted to hear you had a positive experience and that our team provided excellent service. We pride ourselves on our customer service and all feedback is greatly appreciated and shared with the team.

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