Fix Auto UK - Fix Auto Wrexham Reviews 

320
TrustScore 4.5 out of 5

4.7

Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ Wrexham, Clwyd, GB


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Rated 5 out of 5 stars

Mr beech just had my front end replaced after accident WOW what a amazing job exceptionally high class work.was kept informed by a lovely young lady ( Natasha) so bright and cheerful,car delivered bac... See more

Company replied

Rated 5 out of 5 stars

Cannot thank you enough excellent service from start to finish.The standard of workmanship is second to none considering the mess i had made of it and the speed of the repair really surprised me.The c... See more

Company replied

Rated 5 out of 5 stars

I had two car accidents with three days. I was referred to this company by my insurance and the whole process from start to finish was seamless. Every time I telephoned my query was dealt with promptl... See more

Company replied

Rated 5 out of 5 stars

From start to finish I’ve had the most satisfying customer care and consideration ever. From making first contact with the girls on switchboard to having my car returned.i have had constant updates on... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Wrexham

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 25 Abenbury Way, Wrexham Industrial Estate, LL13 9UZ, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.7

All reviews

(320)

5,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Fix auto had my audi for around 6…

Fix auto had my audi for around 6 weeks. Not there fault as were awaiting parts. They kept in touch at every step and sorted out a courtesy car which was great. My car came back like new. The only thing i was a little annoyed about was the fact that (its not a big deal) they only washed one side of my car. I got it back clean on one side and dirty the other. The repairs were gret though so id definitely recomend them.

12 March 2025
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a 5 star review. We are pleased to hear that you were happy with the repairs and the communication throughout the process, your comments will be passed on to our team. We understand your point about the car wash and apologise for the oversight. If you would like to contact our Wrexham branch on 01978 661507 we can arrange for your car to be cleaned at your convenience. We strive to provide a complete and satisfactory service, and we'll take your feedback into account to ensure this doesn't happen again. Thank you for your understanding and for recommending us.

Rated 5 out of 5 stars

Service top notch Fix Autoalong with expert…

Service top notch along with expert workmanship. Customer service second to none, polite and extremely helpful. Would recommend 100%. 😃

15 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a review and a 5-star rating. We are pleased to hear you were happy with the service you received and the workmanship carried out on your vehicle. We appreciate your feedback and are pleased to hear you would recommend us.

Rated 5 out of 5 stars

Very Smooth and Professional

From pick up of my vehicle to its return the experience was smooth and I was kept up to date on where the repair was up to. My only gripe would be the amount of time taken but I suppose it is to be expected.

14 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave a review share the positive experience you had with our service. We understand that waiting for repairs can be challenging, and we strive to keep our customers informed throughout the process. Thank you for your understanding and for sharing your feedback.

Rated 5 out of 5 stars

Brilliant service from initial comms…

Brilliant service from initial comms and arranging collection right through to return of my vehicle. Regular updates on progress throughout the work including keeping me updated on any delays due to waiting for parts to be supplied. Vehicle returned looking as new with no signs whatsoever that it had been involved in an accident.
I simply cannot fault the service.
Thank you to everybody involved.

11 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave a 5 star review. We are pleased to hear that you were happy with every aspect of our service, from the initial communication to the return of your vehicle. We strive to provide our customers with a seamless and stress-free experience, and we are pleased that you found our communication, updates, and repair work to be excellent. We will share your feedback with the team.

Rated 5 out of 5 stars

Auto fix gave a great service and…

Auto fix gave a great service and looked after my car for nearly 2 weeks!
They fixed all the damage and gave me daily updates. I would highly recommend due to their fast service and communication

3 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a 5-star review. We are glad to hear you had a positive experience with us. We always strive to provide excellent customer service and are delighted that you were happy with the repair work and the overall process.

Rated 5 out of 5 stars

Great service

Great service . Good communication. Customer driven. Door to door delivery.

2 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We are pleased to hear about your positive experience. We always strive to provide excellent service and appreciate your kind words about our communication, customer focus, and door-to-door delivery.

Rated 5 out of 5 stars

Excellent service car was picked up on…

Excellent service car was picked up on the day I requested my car looked like new also car was valeted car was ready to be picked up by myself the time I requested

11 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We appreciate you taking the time to leave us a five star review; and are delighted to hear that you were happy with the service you received. We strive to provide our customers with a positive experience, and we are glad that we were able to meet your expectations.

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. Regular updates and work completed to the highest standard.

24 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave such a positive review. We are pleased to hear that you were happy with the service and the quality of the work.

Rated 5 out of 5 stars

Very good job

I waited three weeks and was a bit disappointed that it took so long but when I saw the car after picking it up I understood why it took so long the effect was stunning with a clear conscience I can recommend Fix auto to everyone it was worth waiting so long thank you

14 February 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a review. Although your repair took a little longer than initially anticipated it is good to hear that you were ultimately pleased with the results. We strive to deliver the highest quality work, and we're glad you found the final product worth the wait.

Rated 5 out of 5 stars

I was sent to this company by my…

I was sent to this company by my insurance company.
My car was picked up by this company. I was notified every step of the journey of my car repairs. When my car was ready they delivered my car back to my home.

24 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to share your positive experience. We're glad to hear that you were satisfied with our service and communication throughout the repair process.

Rated 5 out of 5 stars

Efficient, keeps the customer informed

My car needed some insurance repairs, Fix Auto Wrexham collected my car from my home and left my courtesy car, they sent regular texts, and phone calls were dealt with efficiently and politely, my car was repaired and returned 2 weeks later, very pleased with their service.
A problem arose around 6 weeks after my repair, a message appeared on the dash saying 'service side detection system' and the blind spot detection stopped working. FixAuto agreed to take the car in to check, reset the system for me (even though they said it probably wasn't caused by the original repair), and even provided a courtesy car while it was with them. If it was possible to give six stars here I would. Great service from a great company!

29 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a review and share your positive experience. It's great to know that you found our service efficient, polite, and helpful throughout the repair process. We appreciate your kind words and will share them with our team.

Rated 5 out of 5 stars

Car looked like new

I was sent by my insureres, they did a great job on my car, no complaints. I was given a lovely new SUV hire car, the only complaint being they wouldnt let me keep it lol. Would highly recommend.

20 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a five star review. We are pleased to hear you were happy with the service provided. We strive to ensure our customers have a positive experience, and it's great to hear that you were satisfied with the work done on your car and the courtesy vehicle.

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service along with an excellent repair.

27 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you taking the time to leave us a five star review. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Auto Fix Wrexham

The experience I have had with Auto Fix Wrexham has been brilliant. Through correspondence, delivery, service & ongoing updates. The courtesy car was excellent too and would highly recommend them

13 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a 5-star review. We are pleased to hear you had a positive experience with our service, including the courtesy car. We appreciate your recommendation.

Rated 4 out of 5 stars

Communication excellent .Car appears to…

Communication excellent .Car appears to have had some really expert work done .However inside of cR wzs unclean on pickup and some broken parts left on back seat. Shame we couldn't give 5 stars ...shrewsbury

13 January 2025
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to leave us a review and for your kind words about the quality of our work. We are sorry to hear about the cleanliness of the car upon pickup and the broken parts left on the back seat. We will take your feedback seriously and strive to improve our processes to ensure a more pleasant experience for all our customers.

Rated 1 out of 5 stars

Car was returned with broken glass…

Car was returned with broken glass inside car.Window seal was not fitted correctly.Returned with door panel not replaced,now awaiting replacement-why return the car if work wasnt finished?
Their customer services have not replied to my complaint. Very poor workmanship and no desire to address my issues.
I would therefore not recomend this repair garage.

6 January 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Hi Mr Roberts. Really sorry to hear that everything is not right with your vehicle. Management has tried on a number of occasions to contact you ref the issues mentioned but have not been able to get hold of you, could I ask that you call our office so someone could discuss this further with you. Many Thanks.

Rated 5 out of 5 stars

Very good service

Very good service . Door to door delivery quick work my car went in the garage on the 17th December and I had it back on the 7th January which I thought was good considering there was Christmas and New year in between.

17 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

Thank you for taking the time to share your feedback. We are pleased to hear that our team was able to get your car back to you in a timely manner, especially given the Christmas break. We strive to provide efficient and a reliable service, and your review confirms we met your expectations.

Rated 5 out of 5 stars

Not a single complaint

Not a single complaint, professional, courteous kept me informed throughout, excellent repair work couldn't have asked for more

18 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We appreciate you taking the time to share your feedback and leaving us a five star review. It means a great deal to us to know our commitment to professional and courteous service, along with excellent repair work, met your expectations. We strive to provide the best possible service to every customer, and your review confirms we're on the right track. Thank you again for your review.

Rated 5 out of 5 stars

Excellent service and a first class…

Excellent service and a first class repair. I was surprised how quickly the job was completed and I was back on the road with minimum delay.

16 December 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Wrexham

We are pleased to hear you had a positive experience and appreciate your feedback. We strive for excellence in our repairs and efficient service, so we're delighted to hear we met your expectations. We are glad to have helped get you back on the road quickly.

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