Fix Auto UK - Fix Auto Wrexham Reviews 305

TrustScore 4.5 out of 5

4.7

Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had the car taken in for repairs after it was damaged by another vehicle. The whole process was smooth and quick. They had someone drop off a courtesy car and take our car away to be fixed. It was... See more

Rated 5 out of 5 stars

Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely... See more

Company replied

Rated 5 out of 5 stars

Car was taken in through the insurance. Nice polite gentleman came to collect & drop off courtesy car, came at time specified. Was kept informed by text message as to how work was coming along...... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, United Kingdom

  • 01978 661 507

4.7

Excellent

TrustScore 4.5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faultless service

We had the car taken in for repairs after it was damaged by another vehicle. The whole process was smooth and quick. They had someone drop off a courtesy car and take our car away to be fixed. It was in for around a week and then our car was delivered safely back to our house. They have gone above and beyond. Would definitely recommend them to anyone!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Immaculate repairs and great service

The repair job is immaculate- the staff here are really helpful and polite. Super efficient. Great delivery service coming to collect the vehicle and bringing it back. Would highly recommend

13 May 2026
Unprompted review
Rated 5 out of 5 stars

High quality work done on my Porsche…

High quality work done on my Porsche Macan S. Excellent service and communication throughout. Highly recommend.

7 May 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon

Thank you for taking the time to leave us a review. We were pleased to hear that you were happy with the high-quality work and our communication.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

A lovely excellent service from start…

A lovely excellent service from start to finish, repairs were excellent and communication throughout was great. Natasha super friendly. Great to have my car delivered back by friendly staff.

22 April 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs York

Thank you for taking the time to leave us a five star review. We are pleased to hear that you found our service excellent from start to finish and that you were happy with the repairs and communication.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Our car recently sustained some damage…

Our car recently sustained some damage while parked requiring two doors to be replaced. We claimed through our insurance and Fix Auto UK were appointed by our insurers to fix all the damage.
Wow! What a first class experience from start to finish. We had contact with three people, the woman in the office who dealt with us, the man who called
to collect our car and the man who returned our car. They were all so professional, and friendly. Nothing was a problem for them. We were kept informed of the progress of work to our car at each stage. The standard of the work was also top notch. It looked brand new. The man who returned our car gave me a small jar of paint from the paint they used so I could touch up any paint chips the car will get during daily use.
A first class experience from start to finish. I thoroughly recommend this company to everyone.

22 April 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Kenyon

Thank you for taking the time to leave us a five star review. We are pleased to hear that you had such a positive experience with the repairs to your car. It is good to know that the team's professionalism and helpfulness made the process smooth for you, and that you were pleased with the quality of the work. We appreciate you recommending us.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Very prompt repair. Kept upto date with progress. Staff are lovely and very courteous

21 April 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Dutton

We appreciate you sharing your experience and leaving us a five star review. We are pleased to hear that you found our team easy to work with, the repair was quick, and you were well-informed.

Lee Hitch, Fix Auto UK

Rated 1 out of 5 stars

Fix Auto Wrexham bad experience

Fix Auto Wrexham had my van 6 weeks for insurance repairs, I was told it would take 7 -10 days.
Fix Auto Wrexham had to paint the wing twice because the paint didn't match, it still doesn't match.
A member of staff would not accept that I had a text message from them until I showed them my phone.
I would never recommend them and in my opinion this company are incompetent.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience

Excellent service. The receptionist (Natasha I think!) is literally the nicest person and kept me informed of everything.
My car was collected, repaired and returned.
Great work and so easy.

14 April 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Ms Iddenden

We appreciate you taking the time to share your positive experience. We are pleased to hear that you received excellent service and were kept informed. It's good to hear that your car was collected, repaired, and returned easily.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Repair of Mokka

From start to finish I received excellent service. I was provided information by Natasha, who was friendly and informative, and the repair and service of my vehicle was completed in a timely and very satisfactory order. Very happy

9 April 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Hammond

We appreciate you taking the time to leave us a review. We are pleased to hear that you received excellent service and that the repair was completed to your satisfaction. Thank you.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Very good customer services

Very good customer services, really pleased with the whole process

1 April 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Miss Bell

We are pleased to hear that you were happy with our customer service and the entire process. Thank you for your positive feedback and for taking the time to leave us a review.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

I cannot rate Fix Auto highly enough…

I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely and clean and the added bonus of a full tank of fuel!

26 March 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Metcalf

We appreciate you taking the time to leave us feedback and a five star review. We are happy to hear that you were kept informed during the repair process and that your car was returned clean with a full tank of fuel.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

great service

great service, can't faukt them 👌🏻

24 March 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Alston

Thank you for taking the time to leave us a five start review.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, very friendly team! Had my car sorted in a matter of days, and I am very pleased with the repairs. The wonderful team kept me up to date with the progress of the repairs. Courtesy car was lovley, and the team sorted dropping my car off to my place of work and even had it cleaned for me.

13 March 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mrs Hardisty

We appreciate your kind words and you taking the time to leave us a five star review. We are happy to hear that you received fantastic customer service from our friendly team and that you were pleased with the repairs completed in a timely manner. We are glad you enjoyed the courtesy car and the convenient drop-off.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

I am very happy with the service I…

I am very happy with the service I received from fix auto right from the start. The staff were polite and helpful. The work on my vehicle was superb and the contact on nearly a daily basis via text letting me know each stage of the work was exceptional. I would highly recommend this business

12 March 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Morning Mr. Grundy

We are pleased to hear you were happy with our service from the beginning. It is good to know our team was polite and helpful, and that you were pleased with the vehicle repairs and regular updates. Thank you for recommending us and taking the time to leave us a five star review.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Very professional and freindly service

Very professional and freindly service. From begining to end.
I was very nervous initially but was so impressed with communication, very professional, polite and reasurring.
Nothing was too much trouble. Car returned in immaculate condition. Damage from accident was not visible.
Really could not recommend more highly

2 March 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Jones

We appreciate your kind words and are pleased to hear about your positive experience. It is good to know our communication and service made you feel comfortable and reassured throughout the process. Thank you for taking the time to leave us a five star review.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Good service throughout

From my first interaction with Fix Auto, getting a quote, arranging dates and times, to picking up my car before the proposed date of completion, I was kept informed of the progress and was happy with the completed job.

23 February 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mr. Underwood

We appreciate you taking the time to leave us a review. We are happy to hear that you were kept informed throughout the process and were pleased with the completed work and our service.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

Excellent service from Fix Auto Wrexham…

Excellent service from Fix Auto Wrexham from car collection to delivery. The work completed met my expectations and the communication was superb throughout.

I would recommend them!

27 February 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon

We appreciate you taking the time to leave us a five star review. We are happy to hear that you received excellent service, and the work completed met your expectations.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

From bash to brilliant !

The whole experience from having my car assessed on the driveway, collected and a courtesy car delivered to the safe return of my repaired vehicle was smooth and stress free .
All the employees with whom I had contact be it on the phone or in person were exemplary in their level of courtesy and professionalism .
Well done !

19 February 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon Mrs Rees

We appreciate you taking the time to leave us this excellent five star review. We are pleased to hear that you found the whole process smooth and stress-free, from assessment to the return of your vehicle. It is good to know that our team's courtesy and professionalism stood out.

Lee Hitch, Fix Auto UK

Rated 5 out of 5 stars

The company are very friendly

The company are very friendly. Keep you updated all the time. Help with any questions that you want to answers for. I had a higher car. The car was lovely was dropped off at my house and my car was picked up and brought back when the work had been done to the time and day that was best for

26 February 2026
Unprompted review
Fix Auto UK - Fix Auto Wrexham logo

Reply from Fix Auto UK - Fix Auto Wrexham

Good Afternoon

We appreciate you taking the time to leave us a review. We are glad to hear that you found our team friendly and helpful, and that you were kept informed throughout the process. It is good to know the delivery and collection worked well for you.

Lee Hitch, Fix Auto UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look