Shannon dealt with my repair booking from start to finish, she was absolutely brilliant. When there was a hiccup from my insurance end, she was there to support a resolution, and was courteous and... See more
Company replied
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Shannon dealt with my repair booking from start to finish, she was absolutely brilliant. When there was a hiccup from my insurance end, she was there to support a resolution, and was courteous and... See more
Company replied
Outstanding service overall. Very friendly and helpful. Quick service from beginning to end. Very happy with results. My dog was indeed very happy to get his backseat back. Rentals don't allow 4 l... See more
Company replied
Could not fault the garage at all, great keeping you in the loop with updates, the car looks immaculate and they were rapid getting it fixed, even fixed it earlier than the proposed date! Customer ser... See more
Company replied
My car required returning for 2 items to be attended to that were missed when the car was in for repairs the first time. These items were fixed within 2 hours of dropping the car off which was ver... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Burnett Road, IV1 1TF, Inverness, United Kingdom
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took several attempts to get the vehicle booked in for repair.
Distinct lack of communication.
Still awaiting a vat receipt after 2 weeks !!

Reply from Fix Auto UK - Fix Auto Inverness
The process was quick and easy to organise and the technician was friendly and polite.

Reply from Fix Auto UK - Fix Auto Inverness
Wow!!! What an amazing experience I had with ashgrove….. I had the pleasure dealing with an amazing young lady , Lisa …. I have to say lisa really went over and above to make sure that I got my car in to get fixed , and kept me up to date with its progress , she’s such a polite and attentive person , and really made the whole experience seem flawless,
Cheers Lisa 😉
The job that the guys made on my car was second to none 👍🏻👍🏻👍🏻
Very happy customer… highly recommend.

Reply from Fix Auto UK - Fix Auto Inverness
Fantastic service. Was kept up to date with repairs and the repairs where completed a day early. Reception staff are lovely & friendly.

Reply from Fix Auto UK - Fix Auto Inverness
Everything has been done as promised and to a high standard, and the car was available a day earlier than expected.

Reply from Fix Auto UK - Fix Auto Inverness
The quality of repair met my expectations and the staff were very friendly.
I would not hesitate to use the company again for repairs.

Reply from Fix Auto UK - Fix Auto Inverness

Reply from Fix Auto UK - Fix Auto Inverness
Great customer service from drop off to collection. Excellent repair and car has come back as new.

Reply from Fix Auto UK - Fix Auto Inverness
Reception was excellent and all staff I came into contact with were also first class.
One member of staff stayed behind after his working hours to return my car. The repair was done to a high standard by what I can only describe as very competent technicians.
The only observation I would make is the length of time it took for the repair Nov to Mar although I did have a small replacement car.

Reply from Fix Auto UK - Fix Auto Inverness
The waiting for a curticy car was a bit long having to hire one myself.
The length of time for materials can be under standable. The end result was top class. Thanks for all your work.

Reply from Fix Auto UK - Fix Auto Inverness
Happy with the work carried out on my Golf R. HD a bash to the drivers door and was fixed within a week of drop off, But unfortunately had to stay in another week due to an alternator fault, that the company honored as it was in there care, thank you very much for your service, it was a pleasure 🙏

Reply from Fix Auto UK - Fix Auto Inverness
the car ended up at volvo inverness, but one informed them why the vehicle was drop there.

Reply from Fix Auto UK - Fix Auto Inverness
Transparent process. Great dashboard giving clear info on progression of repairs etc. with back up emails.

Reply from Fix Auto UK - Fix Auto Inverness
Nothing was a problem. Lisa sorted everything and would recommend this service to anyone. Car was fixed in a timely manner no issues.

Reply from Fix Auto UK - Fix Auto Inverness
The repairs to my vehicle, which were quite extensive after a rear end shunt, and I am very pleased with the finished work - only reason I didn't give 5 stars was the length of time it took - 84 days. Although in fairness, some of the parts had to be delivered from Japan (Honda), over which obviously the Repairer's had no control.

Reply from Fix Auto UK - Fix Auto Inverness
Customer service was impeccable, car work was efficient and aesthetically pleasing. Both husband and I are very pleased.
They performed and insurance job and a private job for me, both have left my BMW looking like new, couldn't be happier.

Reply from Fix Auto UK - Fix Auto Inverness
Good work and fast once I was actually able to get booked in. Accident happened in February and it wasn’t repaired until April.

Reply from Fix Auto UK - Fix Auto Inverness
4 months I was without my car.
Was not phoned by this garage ONCE to give me any sort of information and any time I did phone them I was blatantly lied to then when I did eventually go to pick my car up there was still broken parts, missing clips and the seatbelt still hadn't been replaced after the firing pin went off in an accident.
Communication between staff was non existent either.

Reply from Fix Auto UK - Fix Auto Inverness
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