Shannon dealt with my repair booking from start to finish, she was absolutely brilliant. When there was a hiccup from my insurance end, she was there to support a resolution, and was courteous and... See more
Company replied
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See what reviewers are saying
Outstanding service overall. Very friendly and helpful. Quick service from beginning to end. Very happy with results. My dog was indeed very happy to get his backseat back. Rentals don't allow 4 l... See more
Company replied
Could not fault the garage at all, great keeping you in the loop with updates, the car looks immaculate and they were rapid getting it fixed, even fixed it earlier than the proposed date! Customer ser... See more
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My car required returning for 2 items to be attended to that were missed when the car was in for repairs the first time. These items were fixed within 2 hours of dropping the car off which was ver... See more
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Company details
About Fix Auto UK - Fix Auto Inverness
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Burnett Road, IV1 1TF, Inverness, United Kingdom
- 01463 232 036
4.4
Excellent
185 reviews
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Very helpful staff
Very helpful staff. Bodywork repair fantastic. Pity that there was a problem with a door lock when collected which should have been noticed. However, immediately put right so that we could be on our way home without having to return at a later date.
3 February 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words about our staff and the quality of our bodywork repairs. We're sorry to hear about the issue with the door lock. We strive to ensure our customers have a smooth experience and will review our processes to prevent similar situations in the future.
Fantastic job done on my car,.
Fantastic job done on my car,.(first i need to say i am not good with names).
The ladys in reception were all very helpfull as were all the young men i spoke to,including the one who delivered the car to me.
31 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent service and are pleased that our team was helpful and friendly 😊
Quality work
At first sight at least the work done appears to be of an excellent standard. The company were very open and frank about the estimated completion date and initially provided timely notice of an initial revision of this date. However with further slippages it was left to me to initiate the communications. So no problems with the actual slippages as these were understandable, more to do with the actual communication.
29 January 2025
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback and are glad to hear that you are pleased with the work done. We understand that communication is crucial, and we strive to keep our clients informed throughout the project. We apologise that you felt the need to initiate communication regarding the revised completion date. We will take your feedback into account and work to improve our communication processes to ensure that our clients are always kept in the loop.
Very friendly and very helpful
Very friendly and very helpful. Went above and beyond what we could expect.
23 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We strive to provide excellent customer service and are thrilled to hear that our team went above and beyond to meet your needs.
Excellent job
I was kept informed at all times, given options to help my situation and the bodywork job itself was completed to a really high standard. I am very pleased with the whole experience and think that your member of staff Lisa, should be commended for her work in the office, as your employee.
14 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words and 5-star review. We're delighted to hear you were kept informed and that you were happy with the quality of the work. We're thrilled that you were pleased with the whole experience and we will pass your kind words on to Lisa.
There were some unforeseen issues
There were some unforeseen issues, however the branch staff worked with me to overcome them and the work on the car looked good
13 January 2025
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for taking the time to leave a review. We appreciate your understanding and feedback. We're pleased to hear that our staff was able to work with you to resolve any unforeseen issues and that you were satisfied with the work performed on your vehicle.
Efficient
Efficient, quick and did what they said they would. Hassle-free when you need it most!
16 January 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We're thrilled to hear you found our service efficient, quick, and hassle-free! It means a lot to us that we could help you when you needed it most. We strive to provide a positive experience for every customer, and your feedback confirms we're on the right track. Thank you for sharing your positive experience. We appreciate your kind words and look forward to assisting you again in the future.
Excellent
Lisa does a superb job on reception - our emails or phone calls were always answered very promptly and efficiently. We were also in touch with Steven who went out of his way to make the job as good as it possibly could be. A couple of parts were delayed which meant that things ran later than expected but we were always kept in close contact and felt that we were in safe hands throughout the process. It was such a relief to be so well looked after. Sincere thanks, Ashgrove!
16 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We are thrilled to hear about your positive experience. We strive to provide exceptional customer service and are delighted that you felt well looked after throughout the process. We value your feedback and appreciate your recognition of Lisa and Steven's efforts.
Good work awful customer service
Work fine
Admin awful their computer was always down
Impossible to complain all managers on holiday and the managing director doesn’t deal with customers
Very strange as we live in the highlands
18 December 2024
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your feedback and understand your frustration with the administrative issues you experienced. We strive to provide excellent customer service but, when system issues occur, there is not a lot we can do.
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your wonderful 5-star review! We are thrilled to hear that you were happy with the service you received. Your feedback is valuable to us and helps us to continue providing excellent service.
Fantastic service
Car booked in for repair through my insurance company. Exceptionally good service from start to finish. Customer service and communication regarding status updates and arranging courtesy car was fantastic.
27 November 2024
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We're thrilled to hear you had a positive experience with our service. We appreciate your feedback and will share it with our team.
professional
friendly, helpful staff with great communication made it a stress-free experience.
10 December 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We're happy to hear that our team was able to make your experience stress-free. We appreciate your feedback and will continue to strive for excellent customer service.
Happy Customer
Reception staff friendly and excellent.
Gave accurate assessment when repair would be done and arranged for delivery to my home address
18 November 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for taking the time to leave this review. We appreciate your kind words about our reception staff and the accurate assessment you received. We're glad you found the delivery arrangement convenient.
Repairs have made the car 'good as new'…
Repairs have made the car 'good as new' and the car was returned in excellent order. Comms were great too with reception and driver courteous and friendly.
Excellent
24 October 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We're thrilled to hear you were happy with the repairs and the overall experience. We appreciate your kind words about our team's communication, courtesy, and friendliness. We strive to provide excellent service and are glad we met your expectations.
No fuss service
No fuss service. Repair done to high quality. Prompt, efficient and friendly service.
11 October 2024
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We're delighted to hear you were happy with the service and repair.
Exceptional customer service received…
Exceptional customer service received from Lisa and Sharon, very helpful, polite, friendly and professional.
Good communication as to progress with my car and the availability of the courtesy car.
10 October 2024
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to leave a review. It's wonderful to hear that you had a positive experience with our team. We're glad you found our staff helpful and professional.
Kind, accommodating, communicative…
Everyone is so lovely and professional at Ashgrove Fix Auto. A big thank you to Lisa on the front desk who made sure all my calls were answered and for organising a courtesy car for me when there wasn’t any. The progress tracker is very useful in checking how they were getting on with fixing my car. All communications were done in a timely fashion. Thank you for all the help
3 October 2024
Reply from Fix Auto UK - Fix Auto Inverness
Appreciate your kind words, Claire ☺️
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for the kind review 😊
Excellent throughout
The whole experience from start to finish was excellent and trouble free. Lisa at reception was extremely helpful and friendly and kept me informed. The pickup looks almost new and lovely and clean inside and out. Thank you for your professionalism and for such a pain free experience. I would not hesitate to recommend you.
27 September 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We are delighted to hear that you had a positive experience. We strive to provide excellent customer service and are pleased that Lisa was able to assist you.
Ashgrove Bodyshop Inverness great workmanship
Ashgrove Bodyshop Inverness did what they said they would when they said they would. When I delivered the car for repairs on 23rd August they estimated completion to be 30th August and it was completed on 30th. The paint colour was a perfect match. (I had previously pointed out the manufacturer paint colour name)
30 August 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear that you were satisfied with the service you received. We strive to provide timely and accurate repairs, and we're pleased that we met your expectations.
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