The communication was very good, through email or over the phone. Very professional and polite employees. The Drivers were on time. Thank you
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See what reviewers are saying
The busses were late picking up. They weren't sure where to pick up. We were late to Feed Our Starving Children.
Making a reservation was simple and easy. All the phone calls that were made easy as well - everyone I talked to were kind!
It was a vert nice trip. driver was polite, helpful and professional. We have enjoyed this trip. We will use First Student for our future needs.
Company details
About First Charter Bus Rental - Wheeling
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
200 Shepard, 60090, Wheeling, IL, United States
- 800-204-4362
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Driver was on time and friendly
Driver was on time and friendly. Everything was smooth and safe
The bus was on time
The bus was on time. But the company missed our request for seat belts.
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