First Charter did such an amazing job for our wedding! They were super responsive and communicated really well with our day-of coordinator, so we didn't need to hear about any of it on the day of our... See more
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Your driver Brian, Was very professional and cordial. He arrive on time and brought us to our destinations timely. The entire reservation process was seamless. Each representative I spoke wi... See more
I did not attend this trip, but the adults who did said the drivers were great. Seemed one bus needed maintenance - pulled over for about 10 min. Smelled smoke, and also had a heating/cooling issue: s... See more
As a small district, we often have difficulty getting buses for field trips. First Charter has come through for us multiple times to provide buses for our students. Without their support, our students... See more
Company details
About First Charter Bus Rental - Portland
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
6755 NE Columbia Blvd., 97218, Portland, OR, United States
- 800-309-1421
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Tom was an Excellent Excellent Driver
Awful experience
We asked for a 56 passengers buses and got 44 passenger buses. Couldn't get a hold of anyone to get this corrected. One bus hit one of the parents cars in our parking lot and drove away. There's damage to her car. We don't know how to contact anyone for help. Please call me at 541-521-8282
Thank you,
Erica
Beyond expectations.
Charles, our driver, was timely, patient and accommodating, an excellent experience all around even under challenging circumstances.
Parent organized 8th grade trip
Two buses each way for parent organized 8th grade trip, return on a Sunday. On time. Courteous drivers. Thank you for a great trip!
Kelly
Kelly, our driver is a fvckin G in the best way possible. The bus went on without a hitch. On time, clean, and fun. Give him a raise! gotta keep people like Kelly around.
Buses arrived on time and the drivers…
Buses arrived on time and the drivers were very helpful!
Patricia was our bus driver on…
Patricia was our bus driver on 4/2/2022, she drove the St. Andrew Nativity school track team to their meet at LaSalle High School. She was amazing, very thoughtful, great skills as a driver, personable. We hit some unexpected traffic on 84 and she handled it with grace. We would love to have her drive the bus for all of our track meets if possible! The bus was clean and well maintained, thank you!
Julia Roether
Buses arrived on time
Buses arrived on time, drivers were polite and patient. customer service was excellent. Thanks for making our student enjoy an excellent and socially distanced bus ride.
Great Job!!
First Student did a great job!! Arrived right on time and took our students safely to and from their event.
Thank you!
No issues at all
No issues at all. Neal was a great driver and we hope to have him drive us again!
Driver did not arrive on time at the…
Driver did not arrive on time at the street address provided.
Neil was wonderful!!’
They found a second bus for us last…
They found a second bus for us last minute and the bus drivers were GREAT!
The representatives are always friendly…
The representatives are always friendly and helpful.
But having to pay a cancellation fee when the place we are going cancel on us is a little hard.
Our driver was Great!
Our driver was Great! We have had first student buses for years, and we have never had a better driver! 5 starts for our driver!
Our bus driver was great
Our bus driver was great. She arrived early and did a great job.
Great price and exactly what we needed
Great price and exactly what we needed. One of the best vendors for our wedding. Will definitely use them again if I ever need to hire a shuttle and will recommend them to anyone who asks.
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