I didn't actually ride the bus, I only coordinated the buses for my daughter's wedding and spoke to the drivers later in the evening. Family and friends who did ride the bus said it was "fun", "great... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First Charter Bus Rental did the transportation for our guests on our wedding day. They were extremely helpful and considerate, responsive to any questions or updates we had, and the price is very fai... See more
Drivers were friendly & everything ran on time! We requested air conditioning for our buses for an August wedding and they were able to accommodate that for us no problem.
Drivers were excellent and so nice! Arranging transportation was easy and everyone I spoke to was very knowledgeable and helpful.
Company details
About First Charter Bus Rental - Plymouth
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
19 Natalie Way, 2360, Plymouth, MA, United States
- 800-774-3135
4.8
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wedding Transportation
The buses were on time and accommodating for those running a few minutes late. It was a great service and everyone enjoyed it.
24 August 2021
The buses were on time & the drivers…
The buses were on time & the drivers were so friendly! Booking was easy and the staff took the time to answer any questions.
12 August 2021
Worth the cost!
The majority of the experience was very professional and stress free. The email communication was very timely with prompt responses. I will say my only complaint would be on your phone center availability and responsiveness. Both times I called the 1-800 number, it was painfully lengthy to get someone and when I gave up and left my call back number (a valid option), no one called me back.
As for the driver, she was on time and very prompt. She was a joy to deal with and very flexible on the return trips. I would use your company again.
8 August 2021
Great experience
Everything about our experience was excellent. Highly recommend this service.
22 July 2020
Unprompted review
Everything was great
Everything was great. Very smooth and fantastic customer service
12 January 2020
Unprompted review
Thank you Donna #1 and Donna #2!
We used two buses to transport our guests to our daughter's wedding venue from the hotel. They were great! The buses were on time, and the drivers were so accommodating. Donna #1 and Donna #2 were so nice to everyone! I highly recommend using First Charter Bus Rental. Thank you so much for making such a fun night safe for everyone!
9 December 2019
Unprompted review
Great Driver and Great Local Customer Service
Jean, our driver, was great! The contact at the local office was very friendly and provided great customer service.
8 December 2019
Unprompted review
Dawn our bus driver was the best
Dawn our bus driver was the best. On time, treated us very well. We loved her.
The office was very helpful and pleasant
24 November 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.