First Charter Bus Rental - Flint, MI Reviews 12

TrustScore 4 out of 5

4.2

3086 E Court St, 48506 Flint, MI, US


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Rated 5 out of 5 stars

We had a great experience using first charter for our wedding transportation. Everyone got to and from their destinations safely and the driver was friendly annd easy to work with!

Rated 5 out of 5 stars

Rhonda was so sweet and nice and very accommodating!! Would definitely recommend her and your company for future bus needs!! Thank you sooo very much!! Go First Student ❤️😊

Rated 5 out of 5 stars

The bus driver was wonderful, on time, polite and funny. She did a great job!

Rated 5 out of 5 stars

I did not actually use the shuttle but have not heard anything bad from my wedding guests about their experience. They pre ceremony trips were on time.


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Flint, MI

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 3086 E Court St, 48506, Flint, MI, United States

  • 800-204-4362

4.2

Great

TrustScore 4 out of 5

12 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Hired for Wedding - would not hire again

Hired for our wedding. Driver did not follow scheduled route/time. We did not get all four pickups that we paid for. Was advised that one of our guests asked the driver to stop at a liquor store early in the route, driver should not have followed this request as the remaining pickups were missed. Wedding party, including bride and groom, did not get picked up and had to make alternative arrangements.

26 August 2024
Rated 5 out of 5 stars

Wedding Shuttle

I did not actually use the shuttle but have not heard anything bad from my wedding guests about their experience. They pre ceremony trips were on time.

27 June 2022
Rated 3 out of 5 stars

The individuals in your front office…

The individuals in your front office recorded my mobile number incorrectly, which resulted in the bus drivers being unable to contact me leading up to the event. I used the day of contact phone numbers to reach out to your company and nobody responded until Monday morning, two days after the event. Lastly, the bus driver got lost on the way to the event causing late arrival of guests to the ceremony.

20 August 2020
Unprompted review
Rated 2 out of 5 stars

The driver was 15 minutes late for the…

The driver was 15 minutes late for the pick up.

21 January 2020
Unprompted review
First Charter Bus Rental - Flint, MI logo

Reply from First Charter Bus Rental - Flint, MI

I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy

Rated 1 out of 5 stars

No directions were followed

No directions were followed, no communication between us and the drivers, all participants were upset about being left or having to revisit places because the drivers weren’t driving the loop provided. Very frustrating night because we went with your company.

16 December 2019
Unprompted review
First Charter Bus Rental - Flint, MI logo

Reply from First Charter Bus Rental - Flint, MI

I apologize for your experience and assure you this is not typical. We pride ourselves on our buses. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Nancy

Rated 5 out of 5 stars

The drivers were very friendly

The drivers were friendly, on time and were able to support us during a very crazy weather experience. I will definitely be recommending them again for such a great experience.

29 October 2019
Unprompted review

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