First Charter Bus Rental - Fallbrook Reviews 50

TrustScore 4.5 out of 5

4.6

825 Winterheaven, 92028 Fallbrook, CA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I believe our drivers name's were Moses and Michael. They both showed up well ahead of the scheduled pick-up time, which was perfect, as it allowed for immediate loading of our volunteers, once they w... See more

Rated 5 out of 5 stars

We had such an incredible experience with First Charter. Everyone I spoke with was so personable and helpful in coordinating a surprise school bus appearance and ride for my mom’s birthday! They accom... See more

Rated 5 out of 5 stars

Our bus drivers are always awesome, and Maria at our local branch where our buses are dispatched from is the best.

Rated 5 out of 5 stars

First Charter was a dream to work with. I called twice the week before because I was convinced that it was going too easy for me. Michael was extremely competent and not uptight at all. He made the ex... See more


Company details

  1. Bus and Coach Company
  2. Bus Charter

About First Charter Bus Rental - Fallbrook

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 825 Winterheaven, 92028, Fallbrook, CA, United States

  • 800-309-1421

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Charter is the best!

First Charter was very responsive and professional. Booking with them was easy and they were very communicative. The buses were right on time, clean, and the drivers were great. I will definitely use them again!

21 May 2022
Rated 5 out of 5 stars

We used First Charter for our…

We used First Charter for our daughter’s wedding in Temecula. Though I never even glimpsed the busses, my sisters commented on how nice their particular driver was and they were surprised at the skill they had driving on the windy roads. It was a very hot day, however, and if there was any air conditioning, it was minimal. I didn’t think about that when renting, but I would still give them an excellent review.

19 May 2022
Rated 5 out of 5 stars

We were sooooo very happy with Justin…

We were sooooo very happy with Justin and Maria, They were so assuring to us with where the buses would pick up our guest and so helpful with our timeline.

We would absolutely use your bus service again and spread the word.

Thank you so much
Broglie/Belt Family

13 May 2022
Rated 5 out of 5 stars

We had an angel!

I really appreciate Michael He arrived before time and phoned me while I was still on the train. It was a party of 36 women and children with bags and strollers. Mr. Michael assistance towards us was amazing he went above and beyond to make sure our trip was successful. I really appreciate you and we will use your services again

9 May 2022
Rated 5 out of 5 stars

Great service

Great service. Bus drivers were nice. Kiddos lost some stuff (they are middle schoolers after all LOL) and drivers were great about letting us know and setting up getting the items back. Looking forward to using again, if only the corporate office would respond to my latest inquiry!!

24 March 2022
Rated 5 out of 5 stars

Awesome First Experience

Awesome first experience with First Student Charter! Thank you so much for being easy to work with, responsive to our needs and last-minute minor changes, and keeping me in the loop all along the way leading up to our event. The drivers were friendly, on time, and super helpful. And the price was the cherry on top! After we got a quote from another company we've used in the past, I'm glad we decided to reach out to First Charter for comparison. Can't wait to use you guys again!
One small suggestion would be to reach out maybe the week of the event to confirm the details. Not hearing anything at all made me second-guess our reservation for a moment.

31 January 2022
Rated 5 out of 5 stars

Thank you!!!

Our bus came on time and our driver was so helpful and kind! We had such a great day on our field trip and are so thankful that everything went so smoothly with the transportation thanks to our bus driver and First Student! Thank you!!!

26 January 2022
Rated 5 out of 5 stars

Great job

Great job! My guests arrived on time and the bus took them home multiple times. Would use again!

19 October 2021
Rated 5 out of 5 stars

First Charter Bus Rental review

We hired First Charter to pick up and drop off our wedding guests. They did a tremendous job! They were prompt, kept the buses clean, and delivered all guests on time. They were very flexible and communicative. I would highly recommend!

18 October 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look