Looks like all recent reviews are the same, purchased these Jan 2023, now 2 have gone faulty, constantly going off when there is no smoke or heat. The two faulty ones no longer have a flashing green l... See more
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See what reviewers are saying
Alarms arrived super fast. Very easy to connect together and install. 5 stars for the buying experience and getting them set up. The alarms work when using the test remote, loud enough to be hea... See more
Quickly and efficiently delivered. Easy to follow instructions and the double sided stick-ons seem to work well (so far). A little fiddly to re-attach smoke and heat detector units to brackets wh... See more
Not impressed. Installed Firelink Direct alarms in 2022, now in 2025 one keeps beeping every few minutes, obviously no smoke and the batteries are irreplaceable. The date of expiry showing on base is... See more
Company details
About Firelink Direct
Written by the company
Firelink Direct supply wireless interlinked smoke and heat alarms to homeowners accross the UK.
Our easy to use website is particularly useful for homeowners who are purchasing alarms to comply with the updated Scottish Fire Safety Legislation.
Visit our site today and click "Get started" to get a custom quote in under 30 seconds
Contact info
Office 1, Technology House, 9 Newton Place, G3 7PR, Glasgow, United Kingdom
- 0800 464 7479
- hello@firelinkdirect.co.uk
- firelinkdirect.co.uk
3.1
Average
615 reviews
Hasn’t replied to negative reviews
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Did what it said
I ordered fire and smoke alarms. Website was helpful and package arrived promptly. Thank you
3 November 2022
Alarms
Alarms came on time,well packaged.Instructional video was clear,easy to follow,job took about 20 minutes.
8 November 2022
Good products ant quick turnaround
10 November 2022
Order dispatched promptly.
3 November 2022
Easy website to navigate
Easy website to navigate, quick delivery and clear installation instructions
3 November 2022
A clever little app on their website…
A clever little app on their website leads you to the correct bundle for your home. Simple and no fuss.
25 October 2022
The alarms were easy to fit and to…
The alarms were easy to fit and to interlink
Half an hour’s job.Very pleased.
7 November 2022
Ease of installing.
7 November 2022
Excellent service and product!
Excellent service and product!
Very simple and easily understood instructions. Extremely happy with all aspects of the service from simple online ordering through next day delivery to fitting instructions
2 November 2022
Link up smoke detectors
The smoke detectors look less intrusive than most are reasonably priced and link together really easily. Took a few days to come but also very easy to install. Thanks
3 November 2022
Quick delivery
Quick delivery, straightforward setup and installation. Units appear to be good quality
2 November 2022
Works good enough for the job and easy to set up
Complies with the new laws in Scotland
Easy to set up works well would buy again
2 November 2022
Simple and straightforward…
Simple to understand website and ordering process
Efficient despatch of order
Easy to set up and affix using 3M adhesive rings; excellent instructions contained in video which was sent with very clear and concise e mail when order despatched.
31 October 2022
Received all alarms promptly
Received all alarms promptly; video explanation simple and easy to follow; set up alarms no problem; thank you. Great service.
31 October 2022
Easy to work out which alarms I needed…
Easy to work out which alarms I needed on the website. Prompt delivery and easy to install with the help of the online tutorial video.
6 October 2022
Easy to order online
Easy to order online, package arrived in 48 hours and product was easy to install, very happy.
25 October 2022
I originally got some detectors a few…
I originally got some detectors a few month ago. The heat detector in our kitchen randomly fell off the ceiling - not the whole thing, just the main casing, the back of the casing and the round adhesive sticker still remained on the wall. Having fallen off, we needed to replace it, even though by all accounts the wiring was all intact and it was still working, we couldn't put the casing together. The ordering process is very simple and quick, the good arrived in a timely fashion, the instructions for set up and linking different detectors are also very simple and easy to follow, the video is a real help with this.
29 October 2022
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