Fingo by Automotive Lease Packaging Reviews 1,528

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many people appreciate the personalized, understanding approach of the customer service team, highlighting their dedication to guiding customers through processes and making everything simple.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, attentiveness, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie made everything simple for a novated lease novice like myself, she took care of everything and kept me well updated throughout the whole process. A very smooth process, would highly recommend Ju... See more

Company replied

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy

Easy, convenient, Fast

1 November 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Smooth and quick process

The whole process was smooth and quick. Originally, we were told that the car wouldn't come until November, but with Julie's persistence and professionalism, we were able to get it a lot earlier and with the discount.

From the zoom meeting until the car delivery, we were notified and updated and everything we needed to send through was processed promptly with no issues.

My husband and I could not be more grateful and pleased about the whole experience. Julie did a phenomenal job! Thank you so much! We would definitely recommend Fingo (specifically Julie) to friends and family.

3 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review Carmen! Thank you so much for sharing your experience. Enjoy your new car!

Rated 5 out of 5 stars

Highly recommend!

Dan was fantastic to deal with from the get go- made the process smooth and was extremely communicative. Alistair was quick and efficient. All in all, easy, headache-free process. Highly recommended!

30 October 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you Emily!

Rated 5 out of 5 stars

Smooth and professional

Nick went above and beyond to make sure everything is going smoothly and he explained all the details as clearly as possible helping me to decide. Thanks Nick.

27 October 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Wow what amazing service

Wow what amazing service. A special mention to Frazer Wright, Dina, Paris, Kirill for your fantastic service. This is my third time now using Fingo and I highly recommend them.
ALL THE TEAM at Fingo are great and so easy to deal with, the whole process was so easy. I received very quick responses back from the team via email. The process didn't take long at all and now I have my gorgeous new car 🚘🚗 😍 fabulous service and I would highly recommend Fingo 👌

13 October 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Cassandra! Thank you so much for being such a loyal customer and for being such a pleasure to deal with.

Rated 5 out of 5 stars

Thankyou Gehan and Dina.

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been flexible and available to answer questions when I needed you.
Would love to be a referenceable customer. Your entire team including Dina was of great help.
Best wishes to Fingo team.

22 October 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great Experience

Recently used Fingo to organise a novated lease on an electric vehicle. Julia and the team were fantastic to deal with. Working with the dealers to ensure I was getting a good deal. They made everything simple and kept me up to date during the entire process

17 October 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Michael, for your review! We hope that you love the new car!

Rated 5 out of 5 stars

My First Novated Lease Car

Overall, a very good experience with Kirill and his team - Dan, Dina, Gehan and others. Everyone was very supportive. Had lots of chat with Dan throughout the journey and finally ended up with my first novated lease car, strongly recommend fingo.

11 September 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so glad that you had such a good experience!

Rated 5 out of 5 stars

Great service from start to finish made…

Great service from start to finish made this a breeze. On top of this the vehicle I wanted all wrapped up in a great package.

Cannot recommend highly enough

22 October 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Geoff, Thank you so much for your review. We are so happy that you found the experience to be such a breeze!

Rated 5 out of 5 stars

Excellent leasing experience

I recently leased my new Isuzu MU-X through Fingo, and the entire process was seamless and professional. From the initial inquiry to finalising the paperwork, the team was responsive, transparent, and incredibly helpful.
They took the time to explain all the options clearly and made sure everything was handled efficiently.
I felt supported every step of the way. The service I was provided far exceeded any and all expectations.
This is my second lease with Fingo and am a very very happy customer.
For anyone considering leasing a vehicle, I highly recommend contacting Daniel Hudson at Fingo!

17 October 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Renee, for such a wonderful review! We are so happy that you received such a seamless and professional experience.

Rated 5 out of 5 stars

Thank you Jerome!

Thank you Jerome and Fingo for an amazing experience! This was our first time doing a novated leased and you took the time to help and answer any questions we had. The whole process was quick and smooth and from enquiry to approval and receiving the car was just over a week. Thank you again!

15 October 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review! We are so glad that the team could assist in providing such an amazing experience.

Rated 5 out of 5 stars

Frazer and Alastair were both a…

Frazer and Alastair were both a pleasure to deal with, offering varied options for a car finiance package to clearly highlight the differences and which option best suited my needs. From ideas to finalising the deal, it was an easy process and glad I have used Fingo yet again.

2 October 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Craig!

Rated 5 out of 5 stars

Excerlent service

Proactive communication. Patient explanation. Swift Action.

8 September 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new vehicle!

Rated 5 out of 5 stars

Veronica was extremely professional

The consultant was extremely professional I was kept up to date each step of the way no question was too small The consultant was clear and concise she really knew her stuff emails and phone calls were received in excellent timing I was made to feel valuable and part of the process

7 October 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Caroline, Thank you so much for such a wonderful review! We are so happy that you found the service to be so professional.

Rated 5 out of 5 stars

Daniel was great

Daniel was great. He helped find a better deal. He was very helpful from the beginning until the end

1 October 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Marcelo! We hope that you enjoy your new car.

Rated 5 out of 5 stars

My company has used Fingo for several years

My company has used Fingo for several years. We have completed approx. 12-14 different novated leases across several team members. Personally I am onto my 3rd novated lease. Gehan in particular has been a fantastic Account Manager, very attentive and proactive. The back office support team have also been great to deal with. This time round I have utilised their car brokering service which has resulted in buying the exact car I wanted with no hassle and a great price. Highly recommend

3 October 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Scott, Thank you for being such a loyal customer! We hope that you love the new car!

Rated 5 out of 5 stars

Fingo were really helpful

Fingo were really helpful with sorting my novated lease. Veronica explained any questions I had and was quick to complete all the steps along the way.

6 October 2025
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review!

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