Fingo by Automotive Lease Packaging Reviews 1,527

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many people appreciate the personalized, understanding approach of the customer service team, highlighting their dedication to guiding customers through processes and making everything simple.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, attentiveness, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Response time

Customers had positive experiences with response time. Many reviewers highlighted the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie made everything simple for a novated lease novice like myself, she took care of everything and kept me well updated throughout the whole process. A very smooth process, would highly recommend Ju... See more

Company replied

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I was referred to Fingo Finance by my work colleague.

I was referred to Fingo Finance by my work colleague, and the experience was nothing short of perfect. The communication with Fingo Representatives was seamless, very professional and they made everything easy to understand and continue to help by fielding queries promptly. I am very glad that I went with Fingo Finance and dearly valued the customer service they provided making the experience of obtaining finance very easy, stress & hassle free. Thanking you all dearly at Fingo Finance for facilitating my novated finance and will not be forgotten.

19 November 2025
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

We are so happy that you received such professional communication! We hope that you enjoy your new car!

Rated 5 out of 5 stars

This was the second novated lease…

This was the second novated lease organised through Fingo. The team at Fingo are very responsive, knowledgeable and polite. The process ran very smoothly, with Fingo engaging with my employer to manage the payroll impacts as well as organising third party tinting. As with our first lease this was a great experience and I would use Fingo again.

8 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you Tristan! We are so happy that you found the team to be so polite and responsive! Thank you for being a loyal customer.

Rated 5 out of 5 stars

Great for novated lease!

Had a great experience getting my novated lease through Fingo, the team was always very quick at replying to my messages/returning my calls and where able to answer all my questions

25 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Alex, Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

They did great, quickly!

They did great, really quick and painless process to get me the car I wanted at a great deal. I had previously used other companies but actually highly rate these guys.

15 September 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you Jimmy! We hope that you enjoy your new car.

Rated 5 out of 5 stars

A Big Thankyou to Julie

I recently had the pleasure of working with Julie from Fingo with my First novated lease .
From the first phone call to Fingo regarding a Novated Lease Julie , Michelle and the team at Fingo have been nothing more than Professional throughout the entire process .
Julie went above and beyond to help me . Thankyou
I highly recommend Julie and the Fingo Team

22 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Paul, Thank you so much for such a lovely review! We are so glad that you found Julie and the team to be so professional and such a pleasure to deal with.

Rated 5 out of 5 stars

It’s been a great experience

It’s been a great experience, staff are friendly and helped me out with all documentation.

22 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

We are so happy that you found the staff to be so friendly! Thank you for your review!

Rated 5 out of 5 stars

Fingo

Fingo, led by Frazer Wright, delivered amazing service from start to finish. The platform is incredibly easy to use, efficient, and truly the best at what they do. Highly professional, responsive, and a standout experience overall. Highly recommended.

21 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

great service

great service
veronica on point with everything professional i have recommended several family friends to veronica they have been so pleased with the service
michelle’s efficacy and helpful thank you again

21 November 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Louisa, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Nick and team went over and above in…

Nick and team went over and above in finding me a great deal for a car, would recommend anyone looking to use this service.

21 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Fabio, Thank you for taking the time to leave us a review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Fingo is an amazing financial car…

Fingo is an amazing financial car company. The staff are exceptionally polite, efficient, and always ready to help. The service is outstanding fast, simple, and reliable. Every step of the process was easy and convenient, making the whole experience stress-free. I truly appreciate how smooth everything was from start to finish. Highly recommended!

20 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Mariana, Thank you so much for such a wonderful review. We are so glad that you found the staff to be so polite and efficient.

Rated 5 out of 5 stars

When I decided to get into a Novated Lease. Fingo was my No 1 choice.

When I decided to get into a Novated Lease for a new car, and made several enquiries online, Daniel contacted me the next day. I found Daniel from Fingo was very thorough with everything. I may have had over 10 conversations where he explained and answered all my doubts and questions. When approving the agreement, I had Alistair who went through each aspect and explained the whole settlement process to me. When it came to their customer service, they answer the phone promptly and was always very helpful. Dealing with Fingo has been a stress free and easy journey. I'm confident, their customer care team will look after me whenever i have any queries in the future. I look forward to working with the team over the term of my lease.

11 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Ben! What a wonderful review of Daniel and the Fingo team. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Excellent Support for Novated Lease Process

Ms Veronica Burrows provided proactive and excellent guidance throughout the entire novated lease process, from vehicle selection to finalizing the lease through Fingo. Her provision of quotes and suitable advice was invaluable. Ms. Michelle Tran also contributed significantly, and I extend my sincere thanks to both of them for their outstanding support.

17 November 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so happy that you received such excellent guidance.

Rated 5 out of 5 stars

Fingo were great.

Chris at Fingo was courteous, professional and I appreciated his expertise. Would highly recommend Fingo, very pleased with their service.

11 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Jed, Thank you for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Great service

We had an operating lease from Fingo, Veronica provided us great customer service and helped us to get the car we want through operating lease. Highly recommended!

11 November 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Liana, Thank you for such a lovely review! We are so happy that you experienced such great customer service.

Rated 5 out of 5 stars

Great service!

The team at Fingo which was led by Dan were the most responsive and helpful when looking for my car replacement. They went above and beyond and communication was clear and consistent. I would highly recommend.

30 October 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Matthew! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Thanks to the Fingo team for making the…

Thanks to the Fingo team for making the process of purchasing and new car so easy. Everyone was very helpful, as everything was pushed through in a very short time frame. Highly recommend. Thanks

7 November 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Jason for such a lovely review! We are so glad that you had such an easy and helpful experience.

Rated 5 out of 5 stars

Smooth and Easy

Arranging the lease was a smooth and painless experience, having one point of contact made a big difference. The Fingo team resolved any issues without being at all pushy.

15 October 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Kevin, Thank you so much for your review!

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