I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs. The capsules... See more
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Review summary
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Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and over... See more
Company replied
Excellent customer service with Maricris who went out of her way to accommodate my service needs and concerns. In short, this company is a true gem unlike so many others who only want to take you... See more
Company replied
The timely responsiveness and the helpful posture of Mario made my experience with customer service worth affirming. When I attempted to correct my delivery address, I anticipated it will take at leas... See more
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Company details
Written by the company
FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
Contact info
1021 E Lincolnway, 82001, Cheyenne, United States
- +13072910751
- info@fineroot.co
- fineroot.co
4.5
Excellent
154 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FineRoot Organics
Perfect is all we ever aim for — thank you so much! 🙏❤️ — FineRoot Organics
First time customer!
Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and overall have no complaints.
25 June 2026
Unprompted review
Reply from FineRoot Organics
Welcome to the FineRoot family Lindsey! Already noticing a shift halfway through your first bottle is a really promising sign — the best is very likely still to come. So glad you are happy with the whole experience! 🙏❤️ — FineRoot Organics
Today I contacted customer services…
Today I contacted customer services regarding my order and was contacted within the hour by Mario customer services who refunded me without any fuss thankyou so much Mario your help was very much appreciated 👏
25 June 2026
Unprompted review
Reply from FineRoot Organics
We will make sure Mario sees this Kathy — a swift resolution with no fuss is exactly what every customer deserves and we are so pleased he delivered that for you! 🙏❤️ — FineRoot Organics
Products received in good condition but…
Products received in good condition but delivery was slower then expected.
22 June 2026
Unprompted review
Reply from FineRoot Organics
We sincerely apologise for the wait Allan — that is not the standard we hold ourselves to and we are actively working to improve. We hope the product itself makes it well worth your patience! 🙏❤️ — FineRoot Organics
" THANKS FINE ROOT "
I would love to give a big thank you to FineRoot Organics and especially Ron who was so patient and helpful in solving my problem...I will certainly be using them again
22 June 2026
Unprompted review
Reply from FineRoot Organics
This is so kind of you Marg — Ron will be absolutely delighted to hear this! We are thrilled everything worked out and we very much look forward to having you back. 🙏❤️ — FineRoot Organics
Easy ordering
Easy ordering . Followed what they said about the product, works well for me. No hassle trying to get the product. Delivery was quick. Great company.
6 June 2026
Unprompted review
Reply from FineRoot Organics
This is so wonderful to read Therese — a product that actually does what it promises and a smooth experience from start to finish is exactly what we set out to deliver every single time. Thank you so much! 🙏❤️ — FineRoot Organics
I am very please with the delivery time…
I am very please with the delivery time and the product label is nice. I did get some relief the first time using the Tumeric and thought this is wonderful. I am continueing to use it and will tell you more about my experience.
12 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Joanne! Feeling some relief on your very first use is a really encouraging start and we are delighted to hear it! Please do stay consistent with all 3 capsules daily and we are confident the benefits will continue to build. We very much look forward to hearing more about your experience in due course! 🙏❤️ — FineRoot Organics
It’s to early to tell but I’m excited…
It’s to early to tell but I’m excited to feel results
22 June 2026
Unprompted review
Reply from FineRoot Organics
We love that excitement Lorraine — and we are confident it is very well placed! Give it a consistent few weeks and we think you are going to have a great deal to share. We look forward to your update! 🙏❤️ — FineRoot Organics
Well the representative were very…
Well the representative were very courteous and patient with me.she really worked with me pushing my order back until I speak with my doctor before taking the product.i love the fact she pushed it back until I see my doctor in august.formost she ask me how long do I want to push it back.i really loved that.love this company.
17 June 2026
Unprompted review
Reply from FineRoot Organics
Catherine, this is such a heartwarming review — thank you so much! Our representative was absolutely right to prioritise your safety above everything else and we are so pleased that approach resonated with you. Your health always comes first and we very much look forward to welcoming you back after your doctor's appointment in August. 🙏❤️ — FineRoot Organics
Maricris was fantastic thanks helping me
Maricris was fantastic thanks
19 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much John — we will make sure Maricris sees this, she will be really pleased to hear it! We are always here whenever you need us. 🙏❤️ — FineRoot Organics
I was keen to order this Tumeric…
I was keen to order this Tumeric supplement with the percentage/dosage of ingredients suggesting a great dose. However, the small print tells you...once you get to read the label on the bottle you have to take three of the capsules to get the high levels of the supplement into you.
I felt that was very misleading.
Hence one bottle of 90 capsules last one month!!! Not three months as I had anticipated.
Delivery was very slow, which I was very surprised about.
A little dissapointed...but I will see how I fair with taking three large capsules once a day.
18 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for taking the time to share your feedback and we are sorry to hear the dosage information wasn't as clear as it should have been before purchase. We do want to clarify that the serving size of 3 capsules daily is clearly stated on our product listing and packaging, and is in line with the clinical dosage required for the formula to work effectively at the levels shown — this is intentional rather than misleading. We understand this came as a surprise and we genuinely appreciate the honest feedback as it helps us improve how we communicate this upfront. Regarding delivery, we are sorry it took longer than expected and we are actively working to improve our shipping times. We hope the product itself proves worthwhile and please don't hesitate to reach out at info@fineroot.co if there is anything we can do to improve your experience. 🙏❤️
I am so impressed with their customer…
I am so impressed with their customer service!
Somehow I managed to order things I didn't want, so emailed straight away. Ron was amazing sorting it all out for me and organised an immediate refund. 10/10 service!
16 June 2026
Unprompted review
Reply from FineRoot Organics
This is so wonderful to read Val — we will absolutely pass your kind words on to Ron, he will be thrilled! Mistakes happen but it is how they are handled that matters and we are delighted we could resolve everything so swiftly for you. Thank you for the 10/10, it truly means a great deal to the whole team! 🙏❤️ — FineRoot Organics
I emailed to say I hadn't received my…
I emailed to say I hadn't received my tumeric tablets and I had an email back the same day to say they were on the way.I received them the next day and have started taking them,too soon to say if they help.
9 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Jon, we are so pleased our team was able to respond and resolve everything so quickly for you! Same day response and next day delivery is exactly the standard we strive for. Please do give the capsules a consistent few weeks and we look forward to hearing how you get on! 🙏❤️ — FineRoot Organics
First of all didn't realise I had sighn…
First of all didn't realise I had sighn up for a subscription! Then when the supplements arrived I realised I couldn't take them because of other meds I was taking! So I guess my friend has got another lot of supplements for free! I've now cancelled my subscription!
16 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for sharing this and we are glad your friend is benefiting from them! We are sorry to hear the capsules weren't suitable alongside your current medication — you absolutely made the right call prioritising your safety. If your circumstances ever change please do consult your GP and we would love to welcome you back. Thank you for your understanding! 🙏❤️ — FineRoot Organics
I phone fineroot organics to enquire…
I phone fineroot organics to enquire about my order , they miss my call, but sure 10 minutes later they phone me back a very pleasant, informative and helpful lady her name was Maricris she solve my query quickly and very satisfactory! tank you Maricris
15 June 2026
Unprompted review
Reply from FineRoot Organics
This is so lovely to read Peter — we will make sure Maricris sees this, she will be absolutely delighted! Calling back within 10 minutes and resolving everything to your satisfaction is exactly the standard we hold our team to. Thank you so much for taking the time to share your experience! 🙏❤️ — FineRoot Organics
Wonderful service i placed an order at…
Wonderful service i placed an order at 6 am and quickly reslised id just an old address, the email was responded to in 5 minutes by a lady called Nikki so helpful thanks Nikki highly recommended
15 June 2026
Unprompted review
Reply from FineRoot Organics
Geraldine, a 5 minute response at 6am — now that is service! We will absolutely pass your kind words on to Nikki, she will be thrilled to hear this. Thank you so much for the wonderful feedback and high recommendation, it truly means everything to us! 🙏❤️ — FineRoot Organics
super fast delivery
super fast delivery, well packed, bot have not taken as I am on naproxen and looking online it say's not to take both
5 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Kathleen, so glad everything arrived quickly and in great condition! You are absolutely right to be cautious with naproxen — we would always recommend checking with your GP or pharmacist before combining any supplement with anti-inflammatory medication, just to make sure it is suitable for your specific situation. Your safety always comes first and we hope you get the green light soon! 🙏❤️ — FineRoot Organics
The team was very efficient and quick…
The team was very efficient and quick with dealing with my queries thank you once again
14 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Andrew, it is always a pleasure! We are delighted our team could assist you efficiently and we look forward to supporting you again whenever you need us. 🙏❤️ — FineRoot Organics
Very supportive when amending my order
14 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Christine! We are really pleased our team was able to support you through the amendment process smoothly. If there is anything else we can ever help with please don't hesitate to reach out — we are always happy to assist. 🙏❤️ — FineRoot Organics
It was a little unfortunate that…
It was a little unfortunate that FineRoots Organics' automated emailing and tracking system suffered a glitch which resulted in the sending of erroneous messages to customers asking for feedback on orders which had not yet been received .
Soon after contacting Customer Services, the problem was confirmed by email as resolved thereby putting customer minds at rest re goods in transit.
I have now received my order of Pure Turmeric Curcumin 95 and am looking forward to being able to provide positive feedback in due course,
13 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much for your patience and understanding Georgina, and we sincerely apologise for the confusion caused by the system glitch. We are glad our customer services team was able to confirm and resolve everything promptly for you. We very much look forward to hearing your thoughts on the product in due course and hope it proves well worth the wait! 🙏❤️ — FineRoot Organics
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