I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs. The capsules... See more
Company replied
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Review summary
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Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and over... See more
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Excellent customer service with Maricris who went out of her way to accommodate my service needs and concerns. In short, this company is a true gem unlike so many others who only want to take you... See more
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The timely responsiveness and the helpful posture of Mario made my experience with customer service worth affirming. When I attempted to correct my delivery address, I anticipated it will take at leas... See more
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Company details
Written by the company
FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
Contact info
1021 E Lincolnway, 82001, Cheyenne, United States
- +13072910751
- info@fineroot.co
- fineroot.co
4.5
Excellent
154 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FineRoot Organics
A1 communication and on time delivery — that is exactly the standard we aim for with every single order Mark! Thank you so much for the kind words and we hope the product delivers equally impressive results for you. 🙏❤️ — FineRoot Organics
I have had the worst experience from…
I have had the worst experience from this site, the second.last email from the company saying sorry and will refund my money????? Now this morning they say my order is on its way will take two weeks!!! Absolutely disgusting site
13 June 2026
Unprompted review
Reply from FineRoot Organics
Hi Christine, we are deeply sorry for the frustration and confusion this experience has caused — this is absolutely not the standard we hold ourselves to and we sincerely apologise. We can see there has been some miscommunication along the way and we want to resolve this for you immediately. Please contact us directly at info@fineroot.co or call us on +1 307 291 0751 so we can personally take ownership of your case and ensure it is brought to a satisfactory conclusion without any further delay. 🙏❤️ — FineRoot Organics
Turmeric capsules are amazing!
I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs.
The capsules are quite large and as you're meant to take 3 daily, it can be quite a challenge along with all the other vitamins I already take.
Give Turmeric capsules a try, worked for me.
The ordering process with Fineroot Organics was easy and the delivery was quick too.
13 June 2026
Unprompted review
Reply from FineRoot Organics
Sarah this is an absolutely wonderful review — no longer sounding like the tin man on the stairs is the kind of feedback that makes everything worthwhile!! 😄 We are so thrilled the capsules have made such a meaningful difference to your knees and we appreciate your honest mention of the size too — a great tip for anyone who finds them a challenge is to open the capsule and mix the powder into a smoothie or yoghurt, it works just as well! Thank you so much for your kind recommendation and for sharing your experience so openly. 🙏❤️ — FineRoot Organics
Positive experience
Had an issue with stopping the subscription that activates when you place an order but Maricris jumped in and remedied the problem. Great customer service and happy to recommend this company!
11 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Shirley, we will make sure Maricris sees this — she will be delighted! We are sorry the subscription caused any initial confusion but so pleased it was resolved swiftly and to your satisfaction. Your recommendation truly means the world to us and we look forward to continuing to support you! 🙏❤️ — FineRoot Organics
Delivery took a while arrived today
Delivery took a while arrived today
Product looks good though
12 June 2026
Unprompted review
Reply from FineRoot Organics
We sincerely apologise for the wait and thank you so much for your patience! We are glad it finally reached you and we hope the product inside proves well worth it over the coming weeks. Please do come back and let us know how you get on! 🙏❤️ — FineRoot Organics
I ordered this product lawaiting on productst month,they…
I ordered this product last month,they have took the money for this month but no product has arrived. Iv taken my last dose today. I won't be renewing this unless it arrives today.
12 June 2026
Unprompted review
Reply from FineRoot Organics
Hi Tracey, we sincerely apologise for the concern this has caused and completely understand your frustration. We can confirm that your order was briefly held by customs which unfortunately caused an unexpected delay — this is outside of our control but we are sorry it has impacted your experience. The good news is your order is now in transit and should be with you within the next 3-4 days.
If it does not arrive within that time or you have any further questions, please don't hesitate to contact us directly at info@fineroot.co or call us on +1 307 291 0751 and we will resolve it for you immediately. Thank you so much for your patience.
The product arrived in a nice package
The product arrived in a nice package, complete, good presentation. Can’t rate the product cuz it just arrived but looks like a serious product.
10 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Jorge! We take great pride in ensuring every order arrives looking and feeling premium — and we are confident the product inside will live up to the presentation! We look forward to hearing your thoughts once you get started. 🙏❤️
Have only been taking these for 2 days
Have only been taking these for 2 days. Will come back here when I notice a difference
10 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Lynn! Two days is still very early but we are confident you will have plenty to share over the coming weeks. Please do stay consistent with all 3 capsules daily and we very much look forward to your update! 🙏❤️
I am pleasantly surprised that these…
I am pleasantly surprised that these little pills can provide everything I was looking for ,they have helped tremendously with my inflammation.
22 May 2026
Unprompted review
Reply from FineRoot Organics
Mrs Forbes this is absolutely wonderful to hear! The fact that it has exceeded your expectations and made a meaningful difference to your inflammation is precisely what drives everything we do. Thank you so much for taking the time to share this — it truly means a great deal to the whole team. 🙏❤️ — FineRoot Organics
Order took slightly longer than…
Order took slightly longer than expected to arrive but was kept informed by email as to what was going on. Can't fault the service.
9 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much for your patience and understanding Mrs Gibson! We are glad the communication kept you reassured throughout and we will continue working hard to improve our delivery times. We hope the product makes it more than worth the wait! 🙏❤️ — FineRoot Organics
1st time userQuick delivery
Quick delivery. I can't review the product yet because I've just received it. One thing I noticed is no burping or nasty after taste after consuming. Thankyou
8 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Sue and welcome to FineRoot Organics! No aftertaste and no discomfort is a great start — our formula is designed to be as gentle as it is effective. Please do give it a consistent 4-6 weeks and we are confident you will have a great deal more to say! 🙏❤️ — FineRoot Organics
Good communication and delivery time
Good communication and delivery time. They just arrived today so will start tomorrow. Thank you. I did not know you signed up to for a subscription when you bought these supplements. The hassle of trying to cancel is causing me such distress. There’s a couple of places saying that if you contact them they will cancel?? I’m 74 and feel like I’m being conned. Wouldn’t buy off the again and everyone please note when you pay you are signing up for a subscription. 😡
9 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Mary, how exciting — day one starts tomorrow! 🙏 We hope you feel a positive difference over the coming weeks and please don't hesitate to reach out if you need anything at all. We look forward to hearing how you get on! ❤️ — FineRoot Organics
Scam subscription and no refund
I ordered some supplements and unknown to me, there was a hidden subscription obligation somewhere in the order. I would never sign to a subscription order. The company are also refusing to honour their returns policy on the items. Be very wary about buying from this company.
In light of this review, the company offered me a full refund, that was 3 weeks ago. Despite follow up emails and further assurances thanking me for my patience, there is still no sign of the refund.
7 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for raising this David and we are truly sorry to hear you feel this way. We want to assure you and all of our customers that our subscription terms are clearly stated during the checkout process and we would never intentionally mislead anyone. That said, we take every concern like this extremely seriously and we absolutely want to make this right for you. Please contact us directly at info@fineroot.co or call us on +1 307 291 0751 and our team will review your case personally and work towards a resolution as a matter of priority. We look forward to hearing from you. 🙏❤️ — FineRoot Organics
Great service
I sent a message to check some info and was very surprised to get such a prompt response and very helpful response from Grace in customer services. Goods arrived on time and I was kept informed of stages of delivery.
4 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much for this wonderful feedback Marian! We will absolutely pass your kind words on to Grace — this is exactly the standard we strive for across every customer interaction. We are delighted the whole experience from enquiry to delivery met your expectations and we hope the product proves equally impressive! 🙏❤️ — FineRoot Organics
Finally, a natural product for my joint pain.
Ater only 4 weeks, my stiffness decreased and I am no longer dependent on painkillers. I have a normal life again.
13 May 2026
Unprompted review
Reply from FineRoot Organics
Susan, this is an absolutely outstanding review and it genuinely means the world to us. Four weeks, stiffness eased and no longer relying on daily ibuprofen — feeling like yourself again is precisely what we set out to achieve for every single customer. Thank you so much for sharing your journey! 🙏❤️ — FineRoot Organics
Everything arrived on time .
5 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Stephen, we are pleased everything arrived as expected! We hope the product begins to make a positive impact for you over the coming weeks — please don't hesitate to reach out if there is anything we can do to support you. 🙏❤️ — FineRoot Organics
Speedy delivery
Speedy delivery. Order packed well offering excellent protection for the product.
19 May 2026
Unprompted review
Reply from FineRoot Organics
Thank you Leonie! We take great care in ensuring every order is packaged securely and reaches our customers in perfect condition. We hope you enjoy the product just as much! 🙏❤️ — FineRoot Organics
great customer service
The service is great.You are kept updated until your order arrives.Great customer service.
12 May 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Marion, this is truly wonderful to read! Keeping our customers informed and well supported throughout their journey is something we are deeply committed to. We are grateful for your kind words and hope the product continues to impress! 🙏❤️ — FineRoot Organics
The items arrived promptly and so far I…
The items arrived promptly and so far I believe there is a small improvement in my joints.
4 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for sharing this Mr Owen! Early signs of improvement in your joints are very encouraging — curcumin works cumulatively and the benefits tend to strengthen significantly with consistent daily use over the coming weeks. We look forward to hearing how you progress! 🙏❤️ — FineRoot Organics
Ordered recently
Ordered recently, fast delivery. I have been taking these for 3 weeks & honestly my aches & pains don’t feel anyway near as painful. Not saying cured but have really helped so very happy 😊
4 June 2026
Unprompted review
Reply from FineRoot Organics
Three weeks in and already feeling a meaningful difference in day to day comfort — that is exactly the kind of progress we love to hear about! Thank you so much for taking the time to share this and we look forward to supporting you on the journey ahead. 🙏❤️ — FineRoot Organics
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