I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs. The capsules... See more
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Review summary
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Half way through my first bottle of Turmeric & Curcumin and quite honestly am already starting to feel a difference! Will definitely carry on with them. Very happy with delivery and packaging and over... See more
Company replied
Excellent customer service with Maricris who went out of her way to accommodate my service needs and concerns. In short, this company is a true gem unlike so many others who only want to take you... See more
The timely responsiveness and the helpful posture of Mario made my experience with customer service worth affirming. When I attempted to correct my delivery address, I anticipated it will take at leas... See more
Company details
Written by the company
FineRoot Organics is a natural supplements brand on a mission to help people take back control of their bodies — starting at the root. We believe natural and clinically serious aren't opposites. That's why everything we make is third-party tested, vegan-friendly, and built around real absorption — not just impressive-sounding names on a bottle.
Contact info
1021 E Lincolnway, 82001, Cheyenne, United States
- +13072910751
- info@fineroot.co
- fineroot.co
4.5
Excellent
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very please with the delivery time…
I am very please with the delivery time and the product label is nice. I did get some relief the first time using the Tumeric and thought this is wonderful. I am continueing to use it and will tell you more about my experience.
12 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Joanne! Feeling some relief on your very first use is a really encouraging start and we are delighted to hear it! Please do stay consistent with all 3 capsules daily and we are confident the benefits will continue to build. We very much look forward to hearing more about your experience in due course! 🙏❤️ — FineRoot Organics
It’s to early to tell but I’m excited…
It’s to early to tell but I’m excited to feel results
22 June 2026
Unprompted review
Reply from FineRoot Organics
We love that excitement Lorraine — and we are confident it is very well placed! Give it a consistent few weeks and we think you are going to have a great deal to share. We look forward to your update! 🙏❤️ — FineRoot Organics
Well the representative were very…
Well the representative were very courteous and patient with me.she really worked with me pushing my order back until I speak with my doctor before taking the product.i love the fact she pushed it back until I see my doctor in august.formost she ask me how long do I want to push it back.i really loved that.love this company.
17 June 2026
Unprompted review
Reply from FineRoot Organics
Catherine, this is such a heartwarming review — thank you so much! Our representative was absolutely right to prioritise your safety above everything else and we are so pleased that approach resonated with you. Your health always comes first and we very much look forward to welcoming you back after your doctor's appointment in August. 🙏❤️ — FineRoot Organics
Fine root organics have excellent…
Fine root organics have excellent customer service. I had reason to enquire how long my order would take. Maricris from customer service responded within minutes reassuring me and even checked the tracking so that I had an accurate and up to date explanation. First class! I would have no hesitation in using Fine roots again. I wish all businesses had such good service.
Mary
20 June 2026
Unprompted review
Reply from FineRoot Organics
Mary, what an absolutely wonderful review — thank you so much! We will make sure Maricris sees this as she truly deserves the recognition. Responding within minutes, providing tracking updates and going the extra mile is exactly the standard we strive for every single day. Your kind words mean the world to the entire team and we look forward to serving you again! 🙏❤️ — FineRoot Organics
Maricris was fantastic thanks helping me
Maricris was fantastic thanks
19 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much John — we will make sure Maricris sees this, she will be really pleased to hear it! We are always here whenever you need us. 🙏❤️ — FineRoot Organics
I was keen to order this Tumeric…
I was keen to order this Tumeric supplement with the percentage/dosage of ingredients suggesting a great dose. However, the small print tells you...once you get to read the label on the bottle you have to take three of the capsules to get the high levels of the supplement into you.
I felt that was very misleading.
Hence one bottle of 90 capsules last one month!!! Not three months as I had anticipated.
Delivery was very slow, which I was very surprised about.
A little dissapointed...but I will see how I fair with taking three large capsules once a day.
18 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for taking the time to share your feedback and we are sorry to hear the dosage information wasn't as clear as it should have been before purchase. We do want to clarify that the serving size of 3 capsules daily is clearly stated on our product listing and packaging, and is in line with the clinical dosage required for the formula to work effectively at the levels shown — this is intentional rather than misleading. We understand this came as a surprise and we genuinely appreciate the honest feedback as it helps us improve how we communicate this upfront. Regarding delivery, we are sorry it took longer than expected and we are actively working to improve our shipping times. We hope the product itself proves worthwhile and please don't hesitate to reach out at info@fineroot.co if there is anything we can do to improve your experience. 🙏❤️
I am so impressed with their customer…
I am so impressed with their customer service!
Somehow I managed to order things I didn't want, so emailed straight away. Ron was amazing sorting it all out for me and organised an immediate refund. 10/10 service!
16 June 2026
Unprompted review
Reply from FineRoot Organics
This is so wonderful to read Val — we will absolutely pass your kind words on to Ron, he will be thrilled! Mistakes happen but it is how they are handled that matters and we are delighted we could resolve everything so swiftly for you. Thank you for the 10/10, it truly means a great deal to the whole team! 🙏❤️ — FineRoot Organics
I emailed to say I hadn't received my…
I emailed to say I hadn't received my tumeric tablets and I had an email back the same day to say they were on the way.I received them the next day and have started taking them,too soon to say if they help.
9 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Jon, we are so pleased our team was able to respond and resolve everything so quickly for you! Same day response and next day delivery is exactly the standard we strive for. Please do give the capsules a consistent few weeks and we look forward to hearing how you get on! 🙏❤️ — FineRoot Organics
First of all didn't realise I had sighn…
First of all didn't realise I had sighn up for a subscription! Then when the supplements arrived I realised I couldn't take them because of other meds I was taking! So I guess my friend has got another lot of supplements for free! I've now cancelled my subscription!
16 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you for sharing this and we are glad your friend is benefiting from them! We are sorry to hear the capsules weren't suitable alongside your current medication — you absolutely made the right call prioritising your safety. If your circumstances ever change please do consult your GP and we would love to welcome you back. Thank you for your understanding! 🙏❤️ — FineRoot Organics
I phone fineroot organics to enquire…
I phone fineroot organics to enquire about my order , they miss my call, but sure 10 minutes later they phone me back a very pleasant, informative and helpful lady her name was Maricris she solve my query quickly and very satisfactory! tank you Maricris
15 June 2026
Unprompted review
Reply from FineRoot Organics
This is so lovely to read Peter — we will make sure Maricris sees this, she will be absolutely delighted! Calling back within 10 minutes and resolving everything to your satisfaction is exactly the standard we hold our team to. Thank you so much for taking the time to share your experience! 🙏❤️ — FineRoot Organics
Wonderful service i placed an order at…
Wonderful service i placed an order at 6 am and quickly reslised id just an old address, the email was responded to in 5 minutes by a lady called Nikki so helpful thanks Nikki highly recommended
15 June 2026
Unprompted review
Reply from FineRoot Organics
Geraldine, a 5 minute response at 6am — now that is service! We will absolutely pass your kind words on to Nikki, she will be thrilled to hear this. Thank you so much for the wonderful feedback and high recommendation, it truly means everything to us! 🙏❤️ — FineRoot Organics
super fast delivery
super fast delivery, well packed, bot have not taken as I am on naproxen and looking online it say's not to take both
5 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Kathleen, so glad everything arrived quickly and in great condition! You are absolutely right to be cautious with naproxen — we would always recommend checking with your GP or pharmacist before combining any supplement with anti-inflammatory medication, just to make sure it is suitable for your specific situation. Your safety always comes first and we hope you get the green light soon! 🙏❤️ — FineRoot Organics
The team was very efficient and quick…
The team was very efficient and quick with dealing with my queries thank you once again
14 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Andrew, it is always a pleasure! We are delighted our team could assist you efficiently and we look forward to supporting you again whenever you need us. 🙏❤️ — FineRoot Organics
Very supportive when amending my order
14 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you Christine! We are really pleased our team was able to support you through the amendment process smoothly. If there is anything else we can ever help with please don't hesitate to reach out — we are always happy to assist. 🙏❤️ — FineRoot Organics
It was a little unfortunate that…
It was a little unfortunate that FineRoots Organics' automated emailing and tracking system suffered a glitch which resulted in the sending of erroneous messages to customers asking for feedback on orders which had not yet been received .
Soon after contacting Customer Services, the problem was confirmed by email as resolved thereby putting customer minds at rest re goods in transit.
I have now received my order of Pure Turmeric Curcumin 95 and am looking forward to being able to provide positive feedback in due course,
13 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much for your patience and understanding Georgina, and we sincerely apologise for the confusion caused by the system glitch. We are glad our customer services team was able to confirm and resolve everything promptly for you. We very much look forward to hearing your thoughts on the product in due course and hope it proves well worth the wait! 🙏❤️ — FineRoot Organics
Reply from FineRoot Organics
A1 communication and on time delivery — that is exactly the standard we aim for with every single order Mark! Thank you so much for the kind words and we hope the product delivers equally impressive results for you. 🙏❤️ — FineRoot Organics
I have had the worst experience from…
I have had the worst experience from this site, the second.last email from the company saying sorry and will refund my money????? Now this morning they say my order is on its way will take two weeks!!! Absolutely disgusting site
13 June 2026
Unprompted review
Reply from FineRoot Organics
Hi Christine, we are deeply sorry for the frustration and confusion this experience has caused — this is absolutely not the standard we hold ourselves to and we sincerely apologise. We can see there has been some miscommunication along the way and we want to resolve this for you immediately. Please contact us directly at info@fineroot.co or call us on +1 307 291 0751 so we can personally take ownership of your case and ensure it is brought to a satisfactory conclusion without any further delay. 🙏❤️ — FineRoot Organics
Turmeric capsules are amazing!
I recently ordered some Turmeric capsules to help with my painful knees and I am pleaded to say these hsve worked miracles - I no longer sound like the tin man going up the stairs.
The capsules are quite large and as you're meant to take 3 daily, it can be quite a challenge along with all the other vitamins I already take.
Give Turmeric capsules a try, worked for me.
The ordering process with Fineroot Organics was easy and the delivery was quick too.
13 June 2026
Unprompted review
Reply from FineRoot Organics
Sarah this is an absolutely wonderful review — no longer sounding like the tin man on the stairs is the kind of feedback that makes everything worthwhile!! 😄 We are so thrilled the capsules have made such a meaningful difference to your knees and we appreciate your honest mention of the size too — a great tip for anyone who finds them a challenge is to open the capsule and mix the powder into a smoothie or yoghurt, it works just as well! Thank you so much for your kind recommendation and for sharing your experience so openly. 🙏❤️ — FineRoot Organics
Positive experience
Had an issue with stopping the subscription that activates when you place an order but Maricris jumped in and remedied the problem. Great customer service and happy to recommend this company!
11 June 2026
Unprompted review
Reply from FineRoot Organics
Thank you so much Shirley, we will make sure Maricris sees this — she will be delighted! We are sorry the subscription caused any initial confusion but so pleased it was resolved swiftly and to your satisfaction. Your recommendation truly means the world to us and we look forward to continuing to support you! 🙏❤️ — FineRoot Organics
Delivery took a while arrived today
Delivery took a while arrived today
Product looks good though
12 June 2026
Unprompted review
Reply from FineRoot Organics
We sincerely apologise for the wait and thank you so much for your patience! We are glad it finally reached you and we hope the product inside proves well worth it over the coming weeks. Please do come back and let us know how you get on! 🙏❤️ — FineRoot Organics
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