Fastfilings Reviews 806

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the smooth and efficient user experience, noting that the company makes complex processes easy and stress-free. However, some customers were dissatisfied with the customer service, mentioning a lack of communication or slow responses. A few people also felt that the company charged for services that could be obtained for free directly from the state, and some experienced delays or difficulties in receiving documents or licenses after payment.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its efficiency, speed, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise staff members for being... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the professionalism,... See more

User experience

Clients share positive opinions on user experience, highlighting the ease, speed, and straightforwardness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more

Rated 5 out of 5 stars

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a plea... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

806 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I appreciate the fast filing company…

I appreciate the fast filing company to help with LLC dissolution process.
The staff are great. I got updates from them and I am very happy with the communication through out every step. The staff are helpful and very professional. I appreciate the service!
Thank u for helping me. I will refer to anyone who needs their service. Fast filing is the best!!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

So easy to work with

So easy to work with along the whole process. From initial contact, to answering all my questions, to my final product - so helpful and friendly along the way. Highly Recommend!

14 April 2026
Unprompted review
Rated 1 out of 5 stars

I went to file my annual NC Secretary…

I went to file my annual NC Secretary of State fee for my LLC. When I typed in their website address, I was given a link that I thought was their site and that they were using a service to collect their fees. I went through the process and it never gave me the total cost until I submitted it and got an email saying they charged me a $99 filing fee (NCSOS charges $2 to file). They don't offer refunds. I tried to contact them but they don't have a phone number to call and then when I filed a complaint, they gave me the run-around and now are saying that it is too late to offer an exception to their refund policy. This company is fraudulent and should be avoided at all costs!!!

10 April 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Our $99 service fee was listed clearly in the checkout process in large, clear font. You have to agree to the fees and agree to the no refund policy before placing an order. We disclose everything clearly and transparently. If you email us we can see about making an exception for you. We are at orders1@fastfilings.com.

Rated 1 out of 5 stars

We'll see Monday....…

I said I was contacted that was not true. I wrote a review that wasn't flattering and got a comment. No one has contacted me as of yet and the authorities are thinking it's a scam. My bank does. I would beware or most likely use a different company or just file the paperwork yourself they charge $244 and if you do it it's $66. Plus, you don't have to worry about people who do not return phone calls, texts, emails or reviews. I wonder if a person even exists at the company. I have serious doubts

I was contacted today. Texted. What a relief. Idk about anybody else but times are tough. Thank you. I appreciate it very much.

9 April 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

The order number is on your confirmation email, which would have been delivered immediately after placing your order. Please contact our support team at support@fastfilings.com.

Rated 5 out of 5 stars

Great service!

Tim and his team were great throughout the process. PA made my dissolution a little tricky, but Tim worked with me to to get it completed and communicated every step of the way.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Never use this service-they are a scam!

I mistakenly clicked on this companies link thinking it was a third party service contracted by the state of NC to file an LLC Annual report. My credit card company immediately called me to ask if this charge was authorize by my and I tried to cancel the charge but it had already gone through. Fast Filings charged my card $302, never filed my report or sent the fee to the state of NC. I am filing a formal complaint with our State Attorney General's office in hopes that no other person will be scammed by this business. Make sure you read their Terms and Conditions!! I stupidly did not and now I am out over $400 by this predatory business.

2 February 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

This individual has been nasty, rude and difficult to our staff. Everything about our service is displayed clearly during the order process.

Rated 1 out of 5 stars

This is a scam website

This website uses deceptive advertising placements to to lure individuals who are looking to do their own corporate filings online directly with the correct government agencies. They charge exorbitant fees to process filings and have a strict cancellation and refund policy they hid behind when you immediately realize that you have fell prey to their predatory claims.

27 March 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

This is false. We outline clearly during every step of our order process exactly who we are, what our fees are, the fact that we are a private service, etc. You cannot order with us without first confirming you understand these items.

For anyone reading this review - please just scroll through our reviews. You'll see 5 star after 5 star review, saying how great we are to work with and how great our service is. We are here to help and we are dedicated to our customers, which is evident by all of our great reviews.

Rated 5 out of 5 stars

These guys did a great job

These guys did a great job. I considered my situation to be a bit too difficult to handle on my own and they did it no problem for a price that I would consider standard. Thanks again!

27 March 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Robert, thank you for taking the time leave us a review. We really appreciate your business and look forward to helping in the future.

Rated 5 out of 5 stars

They did a great job

They did a great job. They did what they said they could do and helped me out very much. I highly recommend!! Thanks you Fastfilings for your help.

30 March 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Thank you Jane! It was a pleasure working with you and we appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Unlike many things today they help you!!

Unlike many things today these people actually listen and provide real help.
From my experience I'd highly recommend there service.

3 March 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Thank you so much Steve! Yes, we are real people and we are here for our customers. Thank you for supporting our small business, we really appreciate it!

Rated 5 out of 5 stars

This company should be called…

This company should be called FastestFilings, if you need something filed ASAP, this is the place to do it. I was very satisfied with my experience with them.

27 March 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Thanks Ned! We look forward to helping you in the future!

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