Fastfilings Reviews 794

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick response times and the helpful, professional staff. Many people appreciate the efficient and easy user experience, noting that processes are handled smoothly and promptly. However, some customers also noted issues with communication between departments, requiring them to resubmit information. A few people were dissatisfied with the lack of customer service or felt that the company charged for services that could be obtained for free, leading to concerns about the value for money or pricing practices.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers appreciate the efficiency and speed, with... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and responsive... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the helpfulness,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more

Rated 5 out of 5 stars

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a plea... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

794 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This company provided prompt and…

This company provided prompt and professional services. I had additional questions after the filing was completed and the representative addressed my concerns. I will definitely continue to use these services in the future!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

The company was very helpful

The company was very helpful. They were very responsive when I had any questions and their advice was always informative. It’s great when someone offers to help you avoid bureaucratic filings and actually completes the project accordingly

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Fastfilings made my life easier

Fastfilings made my life easier! Julie understood my issue and she ran with the problem and solved it! My paperwork work was submitted effectively and timely! Thanks again Julie! If you're looking for help submitting government forms - hire Fastfilings!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Got charged for no service

I asked for the service, and after they took the money from my account, they disappeared for two days. I couldn't reach anyone, so I thought my money was gone and I'd been scammed. But then this guy, Tim, emailed me and said my company had already been dissolved. I told him yes, because I hadn't heard anything from them, so I did it myself. He then said they couldn't refund my money because their charges are non-refundable. So, think about it, they didn't provide the service and charged me $149 for nothing. Be careful of these guys; I'm still filing complaints against them.

22 December 2025
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi there, it takes more than 2 days for us to process dissolution orders. That is quite unreasonable to expect something from us in 2 days for this type of service. If you need help, please contact our support team at orders1@fastfilings.com

Rated 5 out of 5 stars

I appreciate the fast filing company…

I appreciate the fast filing company to help with LLC dissolution process.
The staff are great. I got updates from them and I am very happy with the communication through out every step. The staff are helpful and very professional. I appreciate the service!
Thank u for helping me. I will refer to anyone who needs their service. Fast filing is the best!!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

So easy to work with

So easy to work with along the whole process. From initial contact, to answering all my questions, to my final product - so helpful and friendly along the way. Highly Recommend!

14 April 2026
Unprompted review
Rated 1 out of 5 stars

I went to file my annual NC Secretary…

I went to file my annual NC Secretary of State fee for my LLC. When I typed in their website address, I was given a link that I thought was their site and that they were using a service to collect their fees. I went through the process and it never gave me the total cost until I submitted it and got an email saying they charged me a $99 filing fee (NCSOS charges $2 to file). They don't offer refunds. I tried to contact them but they don't have a phone number to call and then when I filed a complaint, they gave me the run-around and now are saying that it is too late to offer an exception to their refund policy. This company is fraudulent and should be avoided at all costs!!!

10 April 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Our $99 service fee was listed clearly in the checkout process in large, clear font. You have to agree to the fees and agree to the no refund policy before placing an order. We disclose everything clearly and transparently. If you email us we can see about making an exception for you. We are at orders1@fastfilings.com.

Rated 1 out of 5 stars

We'll see Monday....…

I said I was contacted that was not true. I wrote a review that wasn't flattering and got a comment. No one has contacted me as of yet and the authorities are thinking it's a scam. My bank does. I would beware or most likely use a different company or just file the paperwork yourself they charge $244 and if you do it it's $66. Plus, you don't have to worry about people who do not return phone calls, texts, emails or reviews. I wonder if a person even exists at the company. I have serious doubts

I was contacted today. Texted. What a relief. Idk about anybody else but times are tough. Thank you. I appreciate it very much.

9 April 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

The order number is on your confirmation email, which would have been delivered immediately after placing your order. Please contact our support team at support@fastfilings.com.

Rated 5 out of 5 stars

Great service!

Tim and his team were great throughout the process. PA made my dissolution a little tricky, but Tim worked with me to to get it completed and communicated every step of the way.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Never use this service-they are a scam!

I mistakenly clicked on this companies link thinking it was a third party service contracted by the state of NC to file an LLC Annual report. My credit card company immediately called me to ask if this charge was authorize by my and I tried to cancel the charge but it had already gone through. Fast Filings charged my card $302, never filed my report or sent the fee to the state of NC. I am filing a formal complaint with our State Attorney General's office in hopes that no other person will be scammed by this business. Make sure you read their Terms and Conditions!! I stupidly did not and now I am out over $400 by this predatory business.

2 February 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

This individual has been nasty, rude and difficult to our staff. Everything about our service is displayed clearly during the order process.

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