Fashion Eyewear Reviews 

13,950
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,224 reviews, reviewers had a great experience with this company. Consumers frequently mention that the prices are extremely affordable compared to traditional high street stores, and uploading prescription details is completely straightforward and easy. People are also thrilled with the fantastic overall quality of the designer frames, beautiful packaging, and surprisingly prompt delivery times. Though some customers experienced unexpected delays with their orders and slower shipping times than originally anticipated. A few people also noted difficulties when trying to track their packages or successfully resolve unfulfilled purchases through customer support. Additionally, a small group of reviewers pointed out extra charges for returns or customs declarations.

What people talk about most

Product

Consumers find product to be positive, highlighting great designer frames and high quality lenses at... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast dispatch times, helpful... See more

Order

Reviewers share mixed feedback about their order experiences. Many consumers praise the straightforward... See more

Quality

Customers consistently note positive experiences with quality, expressing satisfaction with sturdy frames and... See more

Price

Users describe satisfaction and appreciation for the affordable and competitive prices offered on designer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more

Company replied

Rated 4 out of 5 stars

They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more

Company replied

Rated 4 out of 5 stars

Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different

Company replied

Rated 3 out of 5 stars

You should incorporate local tax or duties into the final pricing. I’ve received everything, it’s in order. But had an email from FedEx personnel to declare the items that I purchase, so that... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

Written by the company

Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(13,950)

1,181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

I received them

29 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Thank you for your review

Rated 4 out of 5 stars

Good price

Good price. Fairly fast International shipping. It would be great if hard case comes with the glasses.

30 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Yuen Keung Wong,

We're glad you appreciate our pricing and international shipping speed. We understand your desire for a hard case and value your feedback.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Perfect communication

I’m very happy to have such a beautiful thing for a good price

30 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Iryna Nykytiuk,

We're so happy to hear that you are pleased with your beautiful purchase and found it to be a good value. Thank you for sharing your positive experience!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Exactly the glassss I saw in the Saint…

Exactly the glassss I saw in the Saint Laurent store but at lower price. Good communication- fast delivery. Very happy.

30 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Customer,

We're so happy to hear that you found the glasses you were looking for at a great price! We're also delighted that you had a positive experience with our communication and fast delivery.

Best wishes
Fashion Eyewear Customer Services

Rated 1 out of 5 stars

Fraudulent company

The way this company acts is downright criminal. After sending all the documents about extra tax/customs costs, I never received a response although they promised a refund.
Now after two months still no response. I must do a reclamation to my credit card company, meaning more time spent dealing with this. Hope to get my money back, apparently not from this company, but from Mastercard.

14 July 2026
Unprompted review
Fashion Eyewear logo

Reply from Fashion Eyewear

Ville Huovinen,

I am truly sorry to hear about the difficulties you've experienced with the refund process and the lack of communication. This is certainly not the experience we want for our customers, and I understand your frustration with the time and effort this has taken We have emailed you today directly about this issue to resolve the issue promptly.

Best wishes
Fashion Eyewear Customer Services

Rated 3 out of 5 stars

Took longer than expected

Hi, my order took a much longer time to come. When my glasses eventually arrived no branding on the lenses was present. I didn’t see an option to pay extra to have this on a prescription lense so expected to be in there when they arrived. Not too pleased about this.

16 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Charlotte Doherty-Jones,

We appreciate you sharing your experience with us. We understand your disappointment regarding the delivery time and the absence of branding on your prescription lenses. The Tom Ford logo only exists on the clear demo lenses and then is unable to be replicated upon adding precsription lenses, apologies.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

better and trust full eyeglasses seller

trust full and good eyeglasses seller

27 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Hatem Wafa,

We're so glad to hear you found our eyeglasses trustworthy. Your positive feedback truly means a lot to us!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Excellent glasses

Excellent glasses. Just as described. Would order again.

27 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Charlotte G,

We're so happy to hear you love the glasses! We appreciate your kind words and look forward to your next order.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

They send you original sunglasses with half a price

Best purchase, designer sunglasses in half a price, shipped fast. I am so happy. I will buy more!

29 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Seti S,

We're so happy to hear that you're pleased with your purchase of designer sunglasses at such a great price and that they shipped quickly! We appreciate your enthusiasm and look forward to your next order!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Quick delivery product exactly as…

Quick delivery product exactly as pictured and described very impressed with eyeglasses and accessories

25 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Sherrii Moore,

We're happy to hear that you were impressed with the quick delivery and that the eyeglasses and accessories were exactly as pictured and described. Thank you for your positive feedback!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Very helpful customer service team who…

Very helpful customer service team who helped me through the relensing of my Vogue Sunglasses.

26 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Mandy Willmore,

We're delighted to hear that our customer service team was very helpful in assisting you with your Vogue sunglasses. We appreciate your positive feedback!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Quality glasses

Quality glasses. Good delivery.

26 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

David K,

We are so glad to hear that you are pleased with the quality of our glasses and our delivery service. Thank you for your positive feedback!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

The ingenious method how someone not…

The ingenious method how someone not experienced, can design and rearrange something very important to one's life.
Very impressed
Once received and tested, ultimately captivated
Delivery was within the date and time stated
Excellent price, especially with the discount, thanks.

27 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

NIM,

We are thrilled to hear that you found our method ingenious and that you were able to design something so important with ease. It's wonderful to know that you are captivated by your purchase and that our delivery and pricing met your expectations.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

The sunglasses was very nice

The sunglasses was very nice , quick response and good delivery

26 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Enoboh,

We are so pleased to hear you are happy with your new sunglasses and that you received such a quick response and good delivery. Thank you for your kind words!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Perfect service....

Excellent website and description of the sunglasses. Straightforward payment and delivery to Germany. The retailer covered the customs charges.

24 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Oliver,

We're truly delighted to hear about your positive experience with our website, product description, and the smooth payment and delivery process to Germany. We appreciate you acknowledging our customs charge coverage.

Best wishes
Fashion Eyewear Customer Services

Rated 4 out of 5 stars

Easy and quick purchase order

Easy and quick purchase order. I bought a lot of their article. An excellent price for brand glasses.
The delivery was quick, tracking Is easy

25 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Anta Thiao,

We're so glad you found our purchasing process easy and quick, and that you're enjoying your new glasses! We appreciate your kind words about our pricing and fast delivery.

Best wishes
Fashion Eyewear Customer Services

Rated 1 out of 5 stars

Sent the wrong glasses

Sent the wrong glasses! Difficulty getting shipping label for return.

25 June 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Renee Novo,

We sincerely apologize for the incorrect order and the difficulty with the return label. We can see that we are actively working to resolve this for you.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars
Fashion Eyewear logo

Reply from Fashion Eyewear

Nolan Hart,

We're so happy to hear that our pricing met your expectations and that the item arrived as anticipated. We truly appreciate your positive feedback!

Best wishes
Fashion Eyewear Customer Services

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