The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more
Company replied
Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different
Company replied
You should incorporate local tax or duties into the final pricing. I’ve received everything, it’s in order. But had an email from FedEx personnel to declare the items that I purchase, so that... See more
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Company details
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
4.0
Great
14K reviews
Asks customers to review
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The customer experience and shipping.
15 July 2026
Reply from Fashion Eyewear
lazarus Ani,
We appreciate you sharing your thoughts on the customer experience and shipping. We are always looking for ways to improve our services.
Best wishes
Fashion Eyewear Customer Services
It is what it is
Very fast shipping and better than ez contacts !!! Amazing thank you !
15 July 2026
Reply from Fashion Eyewear
Melanie W,
We're so happy to hear that our fast shipping exceeded your expectations! Thank you for your amazing feedback; it truly means a lot to us.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Michelle ,
We're delighted to hear that your item arrived quickly and was perfectly packaged. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Great product good communication speedy…
Great product good communication speedy service!
15 July 2026
Reply from Fashion Eyewear
Customer John,
We're delighted to hear you had such a positive experience with our product and service. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
still haven’t received
It has already been 8 days, but I still haven’t received a response to my email. The product is good, but the communication department can be better.
21 July 2026
Unprompted review
Reply from Fashion Eyewear
Hi Tyler
We are sorry to hear this.
Please send a new email to info@fashioneyewear.co.uk , contact us on chat or call us on00 44 141 548 6524 to speak to us directly regarding your issues.
Reply from Fashion Eyewear
Felicia Leslie,
We are thrilled to hear that you consistently have such a positive experience with us! It's wonderful to know that our prescriptions meet your expectations every time.
Best wishes
Fashion Eyewear Customer Services
Great deals and honestly arrived a lot…
Great deals and honestly arrived a lot quicker than expected! Good quality and prescription was on point
16 July 2026
Reply from Fashion Eyewear
Jennifer ,
We're so pleased to hear you found great deals and that your order arrived much quicker than you expected! It's wonderful that you're happy with the quality and that your prescription was accurate.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Patrick Greer,
We're so happy you enjoyed your experience! We appreciate your kind words and are always working on new deals for our valued customers.
Best wishes
Fashion Eyewear Customer Services
Great Customer Experience
While there were minor issues related to order confirmation and product quality, the overall customer experience was outstanding.
16 July 2026
Reply from Fashion Eyewear
Tae K,
We're glad to hear that you had an outstanding overall experience! We appreciate you bringing the issues with order confirmation and product quality to our attention. Thank you for your valuable feedback.
Best wishes
Fashion Eyewear Customer Services
I tried to make your return section…
I tried to make your return section work, tried 5 times then sent back by registered mail. Please confirm you have received.
16 July 2026
Reply from Fashion Eyewear
Baby Halestones,
We appreciate you sharing your experience with the return process. We understand your frustration and are actively looking into this for you. We will confirm receipt of your return.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Diana ,
We're so glad to hear you had a positive experience with us and appreciated our selection and speed!
Best wishes
Fashion Eyewear Customer Services
Happy!
Amazing packaging. I love my purchase and everything exceeded my expectations. I was Also happy and surprised this item was in stock since it was hard to find what i needed. Thanks!
15 July 2026
Reply from Fashion Eyewear
Sapphire,
We are absolutely thrilled to hear that you love your purchase and that everything exceeded your expectations! It's wonderful to know that you were also happy and surprised to find the item in stock. We appreciate your kind words!
Best wishes
Fashion Eyewear Customer Services
Still not received email or refund for…
Still not received email or refund for the glasses ive sent back 2 weeks ago
13 July 2026
Reply from Fashion Eyewear
Hello
We sincerely apologise for the delay in processing your refund a. I see our team have since refunded you.
Best wishes
Fashion Eyewear Customer Services
Reliable
Reliable, fast and respected the dates promised. Great experience overall and very good quality.
13 July 2026
Reply from Fashion Eyewear
Carlos Marroquin,
We're so happy to hear that you had a great experience with us and that you found our service reliable and fast. We appreciate your positive feedback on the quality of our products.
Best wishes
Fashion Eyewear Customer Services
Great company!
First purchase off this company and won’t be the last. I had an issue which they sorted pretty much straight away. Amazing customer service, can’t wait to order again :)
13 July 2026
Reply from Fashion Eyewear
Terri,
We are so happy to hear that your first purchase was a positive experience and that we were able to quickly resolve the issue you encountered. We truly appreciate your kind words about our customer service and look forward to your next order!
Best wishes
Fashion Eyewear Customer Services
Sunglasses As expected / Late Delivery
The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a waste of £5.95 that was
Update
Postage refund received, many thanks. Rating updated
15 July 2026
Reply from Fashion Eyewear
Gareth Welch ,
We appreciate you sharing your experience. We are sorry to hear about the issue with the next-day delivery service not meeting your expectations, especially with your upcoming holiday. We have refunded you for your delivery charges that you paid for as a goodwill gesture in this case.
Best wishes
Fashion Eyewear Customer Services
I had a great experience ordering my…
I had a great experience ordering my glasses. It was very affordable to get designer glasses, and uploading my prescription was quick and easy. My glasses arrived much sooner than I expected, and I'm really pleased with the quality and service. I would definitely recommend them!
13 July 2026
Reply from Fashion Eyewear
Sharon,
We're so happy to hear that you had such a great experience with your recent order! It's wonderful to know that you found our designer glasses affordable and that uploading your prescription was quick and easy. We're delighted that your glasses arrived sooner than expected and that you're pleased with the quality and service. Thank you for your recommendation!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
alexsandralyy,
We're delighted to hear that your experience was positive and that we met your expectations. We appreciate your kind words!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Sophie,
We're so pleased to hear that your order arrived quickly and that you're happy with the price. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
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