Fashion Eyewear Reviews 

13,950
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,224 reviews, reviewers had a great experience with this company. Consumers frequently mention that the prices are extremely affordable compared to traditional high street stores, and uploading prescription details is completely straightforward and easy. People are also thrilled with the fantastic overall quality of the designer frames, beautiful packaging, and surprisingly prompt delivery times. Though some customers experienced unexpected delays with their orders and slower shipping times than originally anticipated. A few people also noted difficulties when trying to track their packages or successfully resolve unfulfilled purchases through customer support. Additionally, a small group of reviewers pointed out extra charges for returns or customs declarations.

What people talk about most

Product

Consumers find product to be positive, highlighting great designer frames and high quality lenses at... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast dispatch times, helpful... See more

Order

Reviewers share mixed feedback about their order experiences. Many consumers praise the straightforward... See more

Quality

Customers consistently note positive experiences with quality, expressing satisfaction with sturdy frames and... See more

Price

Users describe satisfaction and appreciation for the affordable and competitive prices offered on designer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more

Company replied

Rated 4 out of 5 stars

They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more

Company replied

Rated 4 out of 5 stars

Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different

Company replied

Rated 3 out of 5 stars

You should incorporate local tax or duties into the final pricing. I’ve received everything, it’s in order. But had an email from FedEx personnel to declare the items that I purchase, so that... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

Written by the company

Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.0

All reviews

(13,950)

1,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Loewe frames, seamless process from start to finish

I was thrilled with my experience ordering Loewe prescription eyeglasses from FashionEyewear.com. The site made it super easy to browse and choose from a beautiful selection of frames, and the price was excellent compared to what I’d expect for designer eyewear. Ordering my prescription lenses was straightforward, and my glasses shipped and arrived quickly, even from overseas! The frames fit perfectly right out of the box — no adjustments needed. I was even able to submit my purchase for insurance reimbursement without any issues. Highly recommend if you’re looking for designer frames at a great price with a smooth process.

6 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Sara McDowell,

We are so pleased to hear about your positive experience with us! It's wonderful to know that you found our website easy to navigate and that our selection of Loewe frames met your expectations for both style and value. We always aim to make the prescription ordering process straightforward and efficient, and we're delighted that your glasses arrived quickly and fit perfectly. We also appreciate you highlighting the ease with which you were able to submit for insurance reimbursement. Your recommendation means a great deal to us.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Wonderful service.

Ordered and paid for with ease and delivered promptly. Great frames and style. Would recommend this company to anyone looking for great priced frames and stylish quality glasses.

20 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Ross Adam,

We're so happy to hear that your ordering and delivery experience was easy and prompt! It's wonderful that you love the frames and style, and we truly appreciate your recommendation.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

First I love the design

First I love the design . It was very to oder the glasses and they were delivered to my home in Melbourne in a very short time . These will be my third pair. I love them so much .

16 July 2026
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Reply from Fashion Eyewear

Barbara Lampard,

We're so happy to hear you love the design and found the ordering process easy! It's wonderful that your glasses arrived quickly in Melbourne, and we appreciate your continued support.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Great sunnies

Great sunnies. Lenses are amazing shape is amazing . Stoked at the price. 👏🏻

21 July 2026
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Reply from Fashion Eyewear

Dodgski,

We're absolutely thrilled to hear how much you love your new sunglasses! It's wonderful to know that you're so pleased with the lenses, the shape, and especially the price. Enjoy wearing them!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Unbelievable…..

I was happy that this company had the glasses I’ve been looking everywhere.

21 July 2026
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Reply from Fashion Eyewear

Erica,

We are so pleased to hear you found the perfect glasses with us after such a long search. Thank you for sharing your positive experience!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

It was very fast and the glasses are…

It was very fast and the glasses are great! The order took approximately 2 weeks until delivery and the prescription progressive lens are perfect! Thank you. This is the second pair that I have purchased from you and both experiences were great!

20 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Richard Long,

We are so pleased to hear that you are happy with your new glasses and the quick delivery! It's wonderful to know that your progressive lenses are perfect and that both of your experiences with us have been great.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good price

20 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Elie,

We're so glad to hear you appreciated our fast delivery and good prices. Thank you for your wonderful feedback!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Great glasses and very happy with the…

Great glasses and very happy with the quality overall. The only downside was a small paint chip on the frame and poor packaging, as the glasses could move freely inside the box during shipping. Better packaging would make the experience much better.

13 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Mykyta,

We are happy to hear you like the quality of our glasses. We appreciate you bringing the packaging and paint chip to our attention. We are always looking for ways to improve our service and product delivery. Your feedback is valuable as we work to enhance our packaging for a better experience.

Best wishes
Fashion Eyewear Customer Services

Rated 4 out of 5 stars

Great pair of Oliver People’s.

Great pair of Oliver People’s.
Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different

20 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

AW,

We appreciate your feedback on your new Oliver Peoples. We understand your surprise regarding the polarized feel compared to your other pair. Please get in contact with us if you are having any problems with the product on info@fashioneyewear.co.uk


Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Great delivery service and a broad…

Great delivery service and a broad choice of great frames!

18 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Henry Roffelsen,

We're so happy to hear that you had a great experience with our delivery service and that you appreciate our broad choice of frames! Thank you for your positive feedback.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Great communication

Great communication, very fast delivery.

20 July 2026
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Reply from Fashion Eyewear

Esther,

We're so pleased to hear that you experienced great communication and very fast delivery! Your positive feedback is truly appreciated.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Great fast service and decent prices .

Great fast service and decent prices .

18 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Piyush Patel,

Thank you for taking the time to share your positive experience with us. We're delighted to hear you appreciated our service and pricing!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Very happy with my glasses and…

Very happy with my glasses and experience.

15 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Flannery,

We are so happy to hear that you are pleased with your new glasses and the experience you had with us! Thank you for sharing your positive feedback.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

I was given an update throughout up…

I was given an update throughout up until my gorgeous Tom Fords were delivered.

17 July 2026
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Reply from Fashion Eyewear

Arthur,

We're so glad you enjoyed our updates and are happy with your Tom Fords! Thank you for your kind words.

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Good items fast delivery and good…

Good items fast delivery and good company

17 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Archavee Phanphet,

We're so pleased to hear you enjoyed our items and experienced fast delivery. Thank you for your kind words about our company!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Good customer service

Good price. Product looks great

16 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Narine Avetisyan,

We're so glad to hear you appreciate the product's value and appearance. Thank you for your wonderful feedback!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Best prices and great service

The prices for designer prescription glasses is the best I’ve seen, saving about £90 on a well known high street optician. The prescription upload was also straight forward and delivery was much quicker than I had expected.

17 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Dennis ,

We are thrilled to hear you found our prices for designer prescription glasses to be so competitive, saving you a significant amount compared to high street opticians. It's also wonderful that the prescription upload was straightforward and delivery exceeded your expectations!

Best wishes
Fashion Eyewear Customer Services

Rated 5 out of 5 stars

Great service

Kept me updated on the progress while the glasses were being made, and when I encountered issues with customs in my country, they promptly helped me with the information I requested.
Glasses arrived in perfect condition.

16 July 2026
Fashion Eyewear logo

Reply from Fashion Eyewear

Margarida Tavares,

We are so pleased to hear that you were kept updated on the progress of your order and that our team was able to assist you promptly with customs information. It's wonderful that your glasses arrived in perfect condition. Thank you for your kind words!

Best wishes
Fashion Eyewear Customer Services

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