Eye Correction Centre Reviews 

780
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professional staff, highlighting their helpfulness, kindness, and ability to put people at ease. Many reviewers commend the clear and detailed explanations provided, ensuring they feel informed and confident about their treatment options and procedures. The user experience is frequently described as smooth and trouble-free, from initial consultations to follow-up care, with many achieving excellent and transformative vision results. Reviewers are particularly impressed with the quick response times from the administrative team and the overall efficiency of the service. The care received is often described as second to none, with many expressing gratitude for the personalized attention and support throughout their journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, care, and clear... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and excellent care... See more

Customer service

Customers had positive experiences with customer service, highlighting the professional and pleasant demeanor... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers finding the procedures... See more

Product

Consumers are thrilled with the product, reporting significantly improved vision that often exceeds... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more

Rated 5 out of 5 stars

It was lovely to meet Mr Hickley. He was most pleasant. He conducted his inspection carefully and focus. Asking the right questions to get a diagnosis. And then explanation to to limit the symptoms... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

5.0

Excellent

TrustScore 5 out of 5

780 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(780)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr Quah consultant visit

Appointment was arranged within a couple of weeks. Spire Abergele was convenient with parking directly outside. Mr Quah very professional and friendly and sorted tratment on the 1st visit. Highly recommend

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Mr Quah was reassuring

Mr Quah was reassuring, and explained everything. When it comes to your vision you need to trust the care you recieve. I totally trust him and his team. Highly recommended.

26 February 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Good consultation and explanation of what was needed. Followed by a successful operation.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Ectropion surgery.

Recent Ectropion surgery by Nick Hickley in Abergele
He undertook the delicate proceedure with care and sympathy and expalined the procedure which was very reasuring.
Superb care from a carring Ophthalmologist who is also
Oculoplastic surgeon.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding eye care

After several months of unresolved issues with my eyes, on recommendation, I went to see Mr Hickley at the Eye Correction Centre, Abergele.
Mr Hickley was very friendly, pleasant and professional and immediately put me at ease. After a thorough examination he was able to diagnose exactly what my problem was and clearly explained the possible solutions available.
I would highly recommend Mr Hickley and his team.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Lens replacement

I have had life long poor vision and finally plucked up the courage to explore the options of corrective surgery. After being referred to Mr Goel by my optician I was pleased to hear that he could offer me the corrective surgery to hopefully enable me to have less dependence on glasses. Mr Goel spent a lot of time and effort discussing the pros and cons of the procedure which enabled me to make a fully informed decision regarding the procedures. He was patient and kind in his manner whilst answering all my questions. I had the lens replacement surgery which was successful and resulted in the most achievable outcome for my particular visual problems. The unexpected final result of having not to wear glasses at all has been life changing and I am immensely grateful everyday

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Eye surgery with Mr. GOEL

A big thank you to Mr Goel. Due to his expertise, the results of my bilateral cataract extraction are amazing..Words that come to mind are dedicated,exemplary, meticulous. communicative, Professional and kind and caring. I am so grateful.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I received exactly the clarification I was seeking

I had an appointment within 2 days of my first enquiry. I received a very clear and honest clarification of my eye condition with clear guidance and reassurance that currently no treatment is my safest option in preserving remaining eyesight. The verdict was delivered with kindness and compassion. I was seeking a second opinion and my mind was put at rest that I am receiving good care within the NHS. I was able to have a very frank conversation about my situation.Thank you Nick.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Successful Cataract Surgery

I am a 66 year old woman and had quite severe myopia and cataract.
I had bilateral cataract surgery nearly a month ago, performed by Mr Mr Say Aun Quah via the Eye Correction Centre in Abergele. The procedure went very smoothly and I now have excellent distance vision and can also read without glasses.
The care I received from Mr Quah and his team from initial consultation, through the procedure and after care, was excellent. Mr Quah oversaw the entire process, which was very reassuring.
I suffer from claustrophobia, and take anti-platelet medication after a stroke so was very apprehensive about having the surgery. Mr Quah and his team were both very patient and helpful and saw me through in a very caring manner.
I would highly recommend Mr Quah and the Eye Correction Centre to anyone considering this surgery.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great care

Mr Hickley and his team were kind and courteous at all times. Listened carefully to my request and we agreed an appropriate treatment. It took just 2 weeks from the consultation to the treatment.
Mr Hickley talked me through what he was doing throughout the treatment and answered questions clearly.
The nursing staff were also kind and chatted to ensure all was well for
Me and gave reassurance. I was clear on what I needed to do myself as part of the post treatment and have a follow up appointment shortly.
I have never used private health care before, but would certainly recommend Mr Hickley to anyone for their own needs and care.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Experience Multifocal Lens Replacement Surgery

I have experienced the most amazing professional friendly care over the last few months from Mr Quah and his team at the Eye Correction Centre UK. From my initial consultation, right through to surgery and follow up after care appointments, liaising with his lovely secretary, care and attention has been second to none. I have had 'Refractive Mutifocal Lens Replacement' surgery. I wasn't recommended from anyone to see Mr Quah, I didn't know of anyone who had had this type of procedure. It was only by chance that I came across him, after looking through reviews on the Macclesfield Spire Regency Hospital website. I had my surgery performed by Mr Quah at Wilmslow Private Hospital. My care there, from Mr Quah's diagnostics technician, the theatre team and all staff I came into contact with was superb. My distance and reading sight is totally restored to what it was as a teenager. I didn't feel any pain at all during the procedure or thereafter. I can't thank Mr Quah enough. He is exceptional. He demonstrated such deep specialised, extensive knowledge and skill. Mr Quah is so kind and friendly, he didn't make me feel I couldn't ask any questions at all. An expert in his field. I am over the moon with the results from my multifocal lens replacement eye surgery and wouldn't hesitate recommending you and your team. Why would anyone not want this type of surgery, to be glasses free and never get a cataract in the future, it's life changing. I know I won't need to, but I would do it all over again in a heart beat. Thank you so much Mr Quah you are and have been incredible.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

SMILE Eye Surgery by Dr. Goel

Dr Goel performed SMILE Eye Surgery on my eyes in September and he did a brilliant job. I was quite nervous about the procedure, but he made sure I stayed calm throughout it all, and the whole procedure only took a few minutes! Aftercare was also really good and elaborate.

My eyes only hurt a bit on the first day, and the next day my vision was already good enough to drive! Though they were still quite sensitive to light, got tired quickly and I struggled with reading from a screen. This is still improving in week 3, but it is almost perfect already!

The Eye Correction Centre was also really flexible with me being able to visit different centers in the country, due to me living quite remotely.

Thank you and would recommend!

18 September 2025
Unprompted review

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