Midland Eye Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and caring staff who go out of their way to put patients at ease and provide excellent service from start to finish. Many highlight the quick, painless, and efficient procedures, such as cataract surgery, which result in significantly improved vision and a better quality of life. The entire team, including surgeons, optometrists, and support staff, are commended for their expertise, clear explanations, and reassuring approach, making the whole process smooth and stress-free. Reviewers also appreciate the thorough aftercare and the personalized attention received, with many feeling well-informed and respected throughout their treatment journey. However, some people were dissatisfied with the post-treatment scheduling, mentioning limited time slots that did not suit their convenience and perceived arguments from staff.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, friendly, and... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the professionalism... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the compassionate, empathetic, and... See more

Product

Clients share positive opinions on the product, with many experiencing dramatic and life-changing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful friendly and professional company. All of the staff are fabulously pleasant and couldn't be more helpful and thoughtful. The appointments I've so far have been informative and en... See more

Rated 5 out of 5 stars

I cannot thank the team at Midland Eye enough for my recent cataract surgery. I was quite nervous prior to the procedure but the entire team and Mr Barua were reassuring and walked me through every s... See more

Rated 5 out of 5 stars

As always Midland Eye provide excellent service from start to finish, with there friendly but professional staff with you there every step of the way, from receiving you appointment till your final ch... See more

Rated 5 out of 5 stars

My wife was slightly nervous at first but the team put her at ease. They worked quickly and efficiently to remove her cataract. Afterwards one of the nurses explained the aftercare arrangements and ga... See more


Company details

  1. Ophthalmology Clinic
  2. Eye Care Center

Written by the company

Welcome to Midland Eye. Midland Eye is a private ambulatory surgery centre established by a group of teaching hospital consultant eye surgeons providing specialist eye care and surgery in a dedicated facility. We are modern eye treatment pioneers with specialist consultants for the diagnosis & treatment of all eye conditions. Our world class team based in Solihull offers one year of complimentary after care. We also provide 0% finance options to suit individual needs. Midland Eye does not make claims or guarantees regarding the outcome of any consultation, procedure, or treatment.  Clinical results can vary depending on individual patient factors, medical history, and response to treatment. While we strive to provide the highest standard of care, all medical procedures carry potential risks and uncertainties.  Any patient testimonials presented are for informational purposes only and should not be interpreted as a guarantee of specific results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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No recent history of asking for reviews

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4.9

All reviews

(330)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a wonderful friendly and…

This is a wonderful friendly and professional company. All of the staff are fabulously pleasant and couldn't be more helpful and thoughtful. The appointments I've so far have been informative and enjoyable. Midland Eye's staff go out of their way to make sure the patient is put at ease.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

A Rare balance of Skill/Competence and Empathy

It is rare to find people who really care about their customers and are thoughtful and patience to ensure they give their customers the individual care to match their unique situation. Coupled with the expertise to deliver a skilful and successful procedure is indeed rare - and they delivered. Thank you to every body involved and the empathy shown. I would highly recommend this clinic.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent care

I was visiting Midland Eye for my third IPL Treatment and was met by Mr Ali. A very pleasant, highly skilled and knowledgeable gentleman. My treatment was performed with ease and Mr Ali kept me informed at every step. Many thanks.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

A very positive experience

Midland Eye provided a very professional friendly service which gave me confidence for the upcoming cataract surgery. Everything went smoothly for the operations with Mr Barua and the results after the surgery were excellent . After being given the all clear I developed some inflammation in the right eye which was addressed successfully and I was reassured not to worry. All my detailed questions were answered by Dhillon Memhi the optometrist which gave me a great deal of reassurance .

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly skilled cataract surgery service.

My wife was slightly nervous at first but the team put her at ease. They worked quickly and efficiently to remove her cataract. Afterwards one of the nurses explained the aftercare arrangements and gave written instructions on how to contact them should she need any assistance or have any concerns. Her eye is making good recovery and she has not needed to call them. Fantastic service from start to finish. My wife and I would have no hesitation in recommending them for cataract surgery.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Very professional all staff from…

Very professional all staff from reception to optometrists and consultants- everything was explained clearly and time given to ask questions before tests and surgery.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

initial assessment

I visited for my initial assessment. During the appointment I was made comfortable, given time to ask as many questions as I needed (I asked a lot). I had a full assessment lasting 90mins and at no point was I pressured or made to feel I had to make a decision. Very professional. The staff very friendly and reassuring.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Cataract Surgery

I had a cataract removed from my right eye last February and a new EDOF lens inserted by Mr Mark Lane. I was very impressed with the whole procedure and all the staff at Midland Eye. The operation was a complete success and I now have 20/20 vision in my right eye.
I would totally recommend Midland Eye for anyone requiring this procedure

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Cataract surgery in both eyes

I cannot thank the team at Midland Eye enough for my recent cataract surgery. I was quite nervous prior to the procedure but the entire team and Mr Barua were reassuring and walked me through every step. The surgery itself was quick and painless. Now, just a few weeks later i have clear vision and no longer need to rely on glasses.
I highly recommend this clinic to anyone considering eye surgery.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

The team at Midland Eye are fantastic

The team at Midland Eye are fantastic. I was only there for biometry and optometry (no surgery) but I was treated with kindness and courtesy throughout. The team are wonderfully competent. I'll mention Dina in particular as a very safe pair of hands and Sarah for her efficiency in organising my appointment at short notice.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

eye surgery

Mr. Park is my surgeon on the NHS. I chose to go privately due to wait times and the complexity of my various conditions. I’ve now had four surgeries privately with Midland eye and will be transferring all my care to them going forward. Excellent service. The overall experience was beyond expectations, and my eye sight has been restored. I could never had hoped for anything better. Would highly recommend.

21 February 2026
Unprompted review

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