Eye Correction Centre Reviews 773

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and approachable manner, making their interactions pleasant. The service provided is frequently described as excellent, with many people highlighting the efficiency and ease of their overall experience, from initial consultation to follow-up care. Consumers are particularly impressed with the exceptional customer service, noting the clear explanations, reassuring communication, and the kind and caring approach of the team. Many also appreciate the quick response times and the smooth user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lens replacement surgery

I recently had lens replacement surgery with Mr Goel and I couldn’t be happier with the entire experience. From my very first consultation to the aftercare appointments, the professionalism, care, and attention I received were absolutely outstanding.

Mr Goel was incredibly reassuring, explained everything clearly, and made me feel completely confident throughout the process. The operation itself was smooth and painless, and the staff were kind, supportive, and highly professional every step of the way.

The results have honestly been life-changing. My vision is now clearer than it has been in years, and the improvement has exceeded all of my expectations. I’m so grateful for the excellent skill and care provided by Mr Goel and the whole team.

I would highly recommend Mr Goel and his clinic to anyone considering lens replacement surgery. Excellent service, excellent care, and truly excellent results.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Review

Review

I recently had cataract surgery and lens replacement , after going to see my local optician Smith & Walker in Barton upon Humber who diagnosed my symptoms after a well know high street company missed it four times even though I paid for all the computer wizardry. For the last year my long distance sight was blurred and I needed a prism in my glasses too
The procedure itself was surprisingly quick and painless—I was in and out of the clinic in a few hours, and the actual surgery felt like it took less than 15 minutes. My surgeon Mr Goul who I must say is probably the best surgeon Iv met with regards his ease of explaining things and his vast knowledge plus the medical team he uses were incredibly professional, walking me through every step and making me feel completely at ease. I like to say a massive thank you again
Within 24 hours, my vision was great The "fog" is gone, colors are vibrant again, and for the first time in ages I can read signs and labels without reaching for my glasses If you’re on the fence, don’t wait. This surgery has truly improved my quality of life and I only wish I had done it sooner!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

First rate care and service

Mr Hickley and Lindsay Stewart his supporting optometrist were very thorough, knowledgable, helpful and supportive.

They explained everything in enough detail, in sufficiently "non technical" terms, for me to understand and to be confident I was making informed choices.

I have had lens replacement in both eye's. Procedures were "uneventful" which is exactly what you want and my vision is great.

Post operation medication was very clearly explained with a great "tick sheet" to enable you to be sure that you did the right drops at the right time.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always

I always receive excellent service from Mr Goel and the team at the Eye Correction Centre. They are very professional and informative about follow ups from the lens implant I had some years ago. I am very grateful that my optician recommended the service and I have such fantastic vision without the use of glasses.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, the staff were friendly and efficient. I was seen on time and Mr Quah and his team are superb, very competent, friendly and efficient.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Mr Say Aún Quah was extremely friendly and instantly put me at ease. Despite all my research, I was very nervous about having the surgery but he explained the procedure in detail and answered all my questions thoroughly. He took his time with me and I felt in safe hands. All the staff were very professional including the optometrist. I would highly recommend.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Staff very professional and approachable


Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout my visits from the staff was excellent. The service provided by Mr Goel and his medical team was second to none. I wouldn't hesitate to recommend him to anyone who requires cataract surgery.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Mr S Goel. Eye Correction Centre

Annabelle at Clearview Opticians recommended Mr Goel for my cataracts. I have a history of uveitis, which can leave scarring on the cornea, but Mr Goel put me at ease and carefully explained my options. He has a friendly but professional manner and i always felt confident I was in capable hands.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Mr Quah consultant visit

Appointment was arranged within a couple of weeks. Spire Abergele was convenient with parking directly outside. Mr Quah very professional and friendly and sorted tratment on the 1st visit. Highly recommend

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Mr Quah was reassuring

Mr Quah was reassuring, and explained everything. When it comes to your vision you need to trust the care you recieve. I totally trust him and his team. Highly recommended.

26 February 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Good consultation and explanation of what was needed. Followed by a successful operation.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Ectropion surgery.

Recent Ectropion surgery by Nick Hickley in Abergele
He undertook the delicate proceedure with care and sympathy and expalined the procedure which was very reasuring.
Superb care from a carring Ophthalmologist who is also
Oculoplastic surgeon.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding eye care

After several months of unresolved issues with my eyes, on recommendation, I went to see Mr Hickley at the Eye Correction Centre, Abergele.
Mr Hickley was very friendly, pleasant and professional and immediately put me at ease. After a thorough examination he was able to diagnose exactly what my problem was and clearly explained the possible solutions available.
I would highly recommend Mr Hickley and his team.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Lens replacement

I have had life long poor vision and finally plucked up the courage to explore the options of corrective surgery. After being referred to Mr Goel by my optician I was pleased to hear that he could offer me the corrective surgery to hopefully enable me to have less dependence on glasses. Mr Goel spent a lot of time and effort discussing the pros and cons of the procedure which enabled me to make a fully informed decision regarding the procedures. He was patient and kind in his manner whilst answering all my questions. I had the lens replacement surgery which was successful and resulted in the most achievable outcome for my particular visual problems. The unexpected final result of having not to wear glasses at all has been life changing and I am immensely grateful everyday

15 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look