I had a very disappointing experience with Expert Electrical. We ordered specific bulbs, but the wrong ones were sent. When we contacted them to resolve the issue, instead of acknowledging the mista... See more
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I have been using this company for a few years now and have had nothing but a very good experience with them. I only buy one product from them but do so regularly. With free delivery and very compe... See more
Company replied
Shocking service, kept getting an order wrong so many times, unable to follow simple instructions. Had to chase up so many times to resolve. Had to chase up their goodwill gesture refund too, unb... See more
Company replied
The relay bases I ordered were a great price and excellent product but the dork who delivered them threw the box over a six foot fence onto my shed roof 6 foot away. This broke the relay locking lever... See more
Hasn’t replied to negative reviews
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Excellent service from order to delivery
Very please and will definitely use again. Received text messages on devivery time. Delivered very quickly. Very easy to use.
Smooth Order, Very Prodessional Delivery
This company are responsive, professional and offer a very high level
of courier service. Well Done!
I have not had a problem solved as quickly as this before .
You were on the ball before I had got down stairs!the next morning.
Well done
Excellent service, good prices I will use as main line supplier in the future
Prompt service
Goods delivered on time and as described. What more could you want!
Excellent service
Good product range. Decent pricing, shipped quickly, packed well. You have to like them!
should open a branch in burton on trent
Short and simple nothing is to much trouble plus contact if there is an issue, plus great stock and delivery when informed
SPEEDY SERVICE
Order recieved in a couple of days, done the job what more can you ask for.The only petty gripe was that it was over packaged , could have been sent in large jiffy bag.
Plastic Enclosures
Fairly priced, good quality, fast delivery....What more can I say!
Fast efficient & reliable.
I have used this company twice recently and each time the goods have arrived quickly and are exactly as described.
Could be better
First time using ExpertElectrical .Website easy to use . However some of my order was not in stock , i was contacted and made aware , i agreed to wait for 1 extra day to get my order , no offer of a refund for the next day delivery i paid for . I received a text from the carrier ,( not expertelctrical ) to let me know that my order hadnt been collected for delivery to me . I had to call expertelecrical to find out what was happening. Eventually got full delivery on Saturday. Probably wont use again.
Good service but paperwork could improve
My order came as two deliveries but there was no reference on the paperwork of the fist delivery to say that items were to follow so I had to call to check.
Very cheap and quick delivery.
Site is smooth and seamless and delivery and payment was great.
Great service and advice
Rang on a Saturday morning and was given excellent advice on a product I had been searching for on the internet for a while. Even helped work out the best one for my needs and saved me money! Arrived quickly and in good condition.
Excellent sevice.
Excellent service, helpful staff on phone, prompt delivery.
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