What a great experience with Expat Tax Online! They are so responsive and answered all of my questions came up. We switched companies this year when our coordinator and tax preparer were no longer wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Low-Cost US Tax Preparation for Americans Living Abroad
Contact info
5900 Balcones Drive, Ste 100, 78731, Austin, United States
- +1 (737) 204 3982
- hello@expattaxonline.com
- expattaxonline.com
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for the excellent service and…
Thank you for the excellent service and assistance especially Geraldine and Clark they were very helpful throughout an entire process.
As alwaysI wholeheartedly recommend their services
As always, the service was nothing short of outstanding. Jean and the entire team were incredibly helpful—professional, responsive, and timely in getting my taxes filed. This was my third year working with them, and once again, they exceeded expectations.
They guided me step by step through the new platform, clearly explaining what information was needed. Their rates are very reasonable compared to others, and their support—especially over email—was prompt, thorough, and professional throughout the entire e-filing and FBAR process.
I wholeheartedly recommend their services to anyone looking for reliable tax help and will continue working with them for years to come!
Jean and Aya were super helpful
Jean and Aya were super helpful! This was my first time using an entity to help me file my taxes and they did not disappoint. Extremely helpful, asked the right questions, subject matter experts in every corner and information area required, guided me step by step to what information is required and very reasonably priced vs the rest. And most importantly , extremely responsive and professional by email!
I would recommend them to anyone and will be using them every year moving forward!
Great service
Great service! The team I have been working with for years is very professional and timely in getting my taxes filed.
Renunciation review
I used Expat Tax Online for a renunciation package, several years of returns and FBAR's (ouch!). Geraldine and the team were responsive, super helpful, patient, the price was very reasonable and client systems all worked. Hoping there are no shenanigans from the IRS in which case I will be 100% happy.
The team at Expat Tax Online were very…
The team at Expat Tax Online were very helpful in getting my taxes done on time and efficiently. Interactions were very good and the whole process felt smooth and well-organized. They were quick to respond to questions, explained things clearly, and took the stress out of dealing with expat tax requirements. I really appreciated their professionalism and attention to detail. Ulebert was instrumental in getting all the heavy lifting done. I’d definitely recommend them to anyone looking for reliable, friendly, and efficient tax support.
Round two, much the same!
For the second year running I had the opportunity to work with Jeff and Jean while filing my US tax return and as always the process was faultless. They were quick to get back to me on any of my questions and were attentive throughout the journey. Looking forward to working with the team again soon!
ETO is a tax filing stress reliever
Why?
A big reason is/was the pre-filled tax questionnaire.
Another reason is/was the regular updates and reminders.
And now, most recently, the updated portal.
Really, the overriding plus is the fact that ETO helps to alleviate the stress of filing as a US citizen abroad.
Expat tax return experts
Jean, Pauline and Clark guided me through my taxes once again. Cordial and timely with their updates and prompt with filing. Taxes done accurately. Won't hesitate to use again in future.
Expat Tax Online has always been my…
Expat Tax Online has always been my trusted tax help. They are always thorough and professional throughout the many years being overseas. Can’t thank them enough for making the process as easy as possible.
Great Service
Regina was very helpful. Great communication and very friendly. Definitely will use their service again.
Great service
Geraldine supported me with my tax return. I've used Expat Tax for years and they always support me.
Stress-free tax filing
This is my third year filing with Expat Tax Online and I look forward to many more. Andrea was very helpful and happy to answers any questions I had. For an anxious person who stresses about taxes, you couldn't ask for better. They were professional, friendly and always willing to go the extra mile. I would recommend!
Geraldine and her team made my…
Geraldine and her team made the entire experience effortless and completely stress-free. From start to finish, she was warm, clear, and incredibly supportive, guiding me through every step with ease. The communication was outstanding, and I genuinely couldn’t have asked for a better experience with anyone else.
Excellent Experience with the expat US Tax…
Great Experience with the expat US Tax team. Responsive, Helpful, and Patient throughout the whole process - providing you with the information and support needed.
Wonderful experience
From the onset, Jennie was a great communicator. As I moved on, Ulebert was overseeing my process and communicating regularly. When I had a question, Ulebert has been fantastic in getting back to me and that’s a wonderful thing. What a great experience!
Well worth the cost for high-quality
I have used ExPat Tax Online for several years, and each year the process is faster and simpler for me. Geraldine Mendoza made my 2024 Tax filing easy and stress-free. Thank you ExPat Tax Online and Geraldine!
Working with Expat Tax Online has been the best decision I have made regarding my tax obligations
Working with Expat Tax Online has been the easiest and most efficient experience I have had, and I am happy to trust all of my tax affairs in their capable hands. My tax agent, Geraldine, has been nothing short of amazing! Her communications have been clear, timely, friendly, and even the gentle reminders have been so appreciated, given my very busy and often hectic lifestyle. I am so grateful to Geraldine for making my whole tax experience so seamless from start to finish.
This company continues to do a great…
This company continues to do a great job at processing tax returns. I’ve used them now for several years and will do so in the foreseeable future. Thank you Expat Tax Online!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








