Executive Home Delivery Reviews 

750
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for being on time and highly efficient, often providing advance notice of arrival. People frequently highlight the staff's professionalism, politeness, and friendly demeanor, making interactions pleasant and helpful. The service provided is often described as excellent, with many appreciating the comprehensive support, including careful handling of property, assembly of items, and removal of all packaging. Reviewers are particularly impressed with the smooth process and the overall positive interaction with the delivery teams.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their friendliness, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Product

Reviewers highlight positive aspects of product delivery and setup, with many praising the delivery teams for... See more

Customer communications

Consumers find contact to be positive, with many reviewers appreciating the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(750)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding experience

From start to finish my whole experience has been very smooth and easy.
I got my sofa the time I was promised and couldn’t be happier. Everytime I had a question everyone was available on the phone and if not they were calling me back!
The Home Delivery team have been very efficient and quick without complaining that was no lift in the building.
Congrats for such an amazing service, this could be an example for another high end companies which they don’t value the client experience whoever want to take your money!
Well done!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

First class service from start to finish. Friendly helpful staff. Prompt delivery and kept up to date with arrival time. Would definitely use again and would recommend them.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

I was contacted by text and email the day before, to confirm the delivery day and was told I would be given a time slot later that evening - which duly arrived in my inbox. Bang on time, the van arrived next day at our somewhat remote address and the two lads unpacked, carried upstairs (after kindly removing their shoes) and put together the bed and side tables. They were quick and efficient and took all packaging nearly away. Can’t fault anything.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

The Brian Adam team who delivered and…

The Brian Adam team who delivered and installed my new mattress this morning were, again, first class.
Good communications, Great timekeeping. Highly capable. Very helpful, good natured and efficient.
THey took away ,y former mattress an d all the packaging.
And it was done in the blink of an eye.
Impressive - and I am so grateful.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The delivery was as scheduled. The 2 men were very professional and made up the bed as agreed. Would highly recommend this company.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

i was phoned 20 mins before the…

i was phoned 20 mins before the delivery was made and the delivery people couldn't have been more professional doing there job. they were polite and were careful with my property and the items being delivered. thanks for doing a great job.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Skilled, careful handling

I was very pleased with how the guys dealt with the delivery, checking the route through the house and taking care not to disturb pictures on the walls. Delivery was on time, with good communication about when to expect it.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly delivery guys

Friendly delivery guys. Especially for a Monday morning. Makes a nice surprise. Phoned ahead and confimed the road was accessible. Very good natured people!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The Company were great

The Company were great. Kept us well informed re delivery time and phoned 20mins before arrival, as advised. The delivery guys were friendly and courteous

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Nothing Was a Bother ..

EHD delivered our sofas to Pollokshields in Glasgow this morning. Communication was excellent ; the company deferred delivery for two weeks when they were available earlier than we expected. We had an email with a delivery window on the day before and a call from the delivery guys before they arrived. The guys were so good -humoured, unwrapped the sofas, fitted the feet and put them in place for us
- and they gave us a good laugh as an added bonus!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, there were parts missing from our new couch and the delivery staff noticed straight away and informed me and said to contact the supplier

25 March 2026
Unprompted review

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