Executive Home Delivery Reviews 

755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and punctuality, often noting that items arrive exactly when expected with prior notification. The staff consistently receives high marks for being polite, friendly, and professional, making the delivery process smooth and pleasant. People appreciate the excellent communication, including calls before arrival and tracking updates. Reviewers highlight the exceptional service, with delivery teams often assembling items, placing them in desired spots, and removing all packaging. The careful handling of products and property is also frequently mentioned, ensuring items arrive in perfect condition. This attentive approach contributes to a highly satisfactory overall experience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the helpfulness,... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, efficiency, and helpfulness.... See more

Service

Customers consistently note positive experiences with service, highlighting the politeness, efficiency, and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight with their purchases,... See more

Customer communications

Users describe positive interactions with contact, with many reviewers appreciating the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(755)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly delivery guys

Friendly delivery guys. Especially for a Monday morning. Makes a nice surprise. Phoned ahead and confimed the road was accessible. Very good natured people!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The Company were great

The Company were great. Kept us well informed re delivery time and phoned 20mins before arrival, as advised. The delivery guys were friendly and courteous

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Nothing Was a Bother ..

EHD delivered our sofas to Pollokshields in Glasgow this morning. Communication was excellent ; the company deferred delivery for two weeks when they were available earlier than we expected. We had an email with a delivery window on the day before and a call from the delivery guys before they arrived. The guys were so good -humoured, unwrapped the sofas, fitted the feet and put them in place for us
- and they gave us a good laugh as an added bonus!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, there were parts missing from our new couch and the delivery staff noticed straight away and informed me and said to contact the supplier

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Top-class

Top-class! Called ahead of time. Arrived on time. Delivered a large sofa safely and carefully. No fuss, and stress free.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Kept well informed about the delivery

Kept well informed about the delivery, which arrived on time and was put into place quickly and without any issues. Guys were cheerful, polite and respectful of our property. They also removed the old mattress and were all finished in about 10 minutes.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

A really positive experience

We had a really positive experience with this company. Clear communications and the ability to track the delivery on the day was great. Two lovely delivery guys, Joe and Thomas were incredibly friendly, helpful and efficient. They made light work of lugging two huge sofas upstairs via a tight staircase. A very professional job throughout.

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Delivery team could not have been more professional.

The delivery men were extremely polite, considerate, helpful and careful. The units were very well packaged. Unfortunately the bedside cabinets were damaged on arrival, and this was discovered on opening the box. The process of documenting this was reassuring, and the delivery team took the items back with no quibble. We are awaiting replacements and have every confidence that all will be well next time.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, the chaps delivered a Tempur mattress without any issue or bother. Communications were fab and clear. Highly recommend these guys! My apartment was 3 up without a lift….not a problem unlike many other delivery services these days. 5 Stars all day.

16 March 2026
Unprompted review

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