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Executive Home Delivery Reviews 

755
•
TrustScore 5 out of 5

4.9

Delivery Service
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Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and punctuality, often noting that items arrive exactly when expected with prior notification. The staff consistently receives high marks for being polite, friendly, and professional, making the delivery process smooth and pleasant. People appreciate the excellent communication, including calls before arrival and tracking updates. Reviewers highlight the exceptional service, with delivery teams often assembling items, placing them in desired spots, and removing all packaging. The careful handling of products and property is also frequently mentioned, ensuring items arrive in perfect condition. This attentive approach contributes to a highly satisfactory overall experience.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the helpfulness,... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, efficiency, and helpfulness.... See more

Service

Customers consistently note positive experiences with service, highlighting the politeness, efficiency, and... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing delight with their purchases,... See more

Customer communications

Users describe positive interactions with contact, with many reviewers appreciating the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Collection of my sofa,and chair and then delivered back. On time within time frame and a call prior to arrival as promised. Both staff were polite and friendly. Unwrapped and took away protectiv... See more

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner

Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(755)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delivery timescale was a bit long

Delivery timescale was a bit long but i must say it was worth every week of waIting. Delivery guys were 100% and very helpful. They kept in touch right up to 15 minutes before delivery. I would buy from dfs again but im so in love with my sofa that i will have this one for ever

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Was a bit worried after seeing mixed…

Was a bit worried after seeing mixed reviews online about the deliveries but the guys were brilliant. After 2 damaged sideboards delivered from Next I opted to try somewhere new and for much cheaper. Ben and Daniel delivered and done a great job. Thanks

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Delivery arrived in the time slot…

Delivery arrived in the time slot given. The delivery chaps were extremely helpful. They put the piece of garden furniture where we asked and took all packaging with them. It was a smooth and efficient service. Thank you.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing delivery

Tracking kept up to date called to say they would be a bit earlier than slot given amazing service from company and delivery drivers

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful guys

Very helpful guys, nothing was too much trouble.
It was a collection and delivery of sofas, and they had to go through the patio doors and around the back through a neighbours garden too, very professional and friendly.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient delivery

Very efficient delivery from 2 polite and courteous guys, 2 hour timeslot in advance then a phone call about 15 minutes before they arrived. They were very careful bringing our furniture in, quickly assembled and tested it and cleared away all the packaging.

27 April 2026
Unprompted review

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