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Exact Delivery Reviews 

324
•
TrustScore 5 out of 5

4.8

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth delivery process, noting that drivers communicate arrival times clearly, arrive punctually, and always handle furniture with great care. Consumers also appreciate the competitive prices, fast responses, and excellent communication from the very beginning all the way to the final drop-off. However, some people mentioned encountering rude drivers, unexpected extra fees for stairs, or unprofessional behavior during the drop-off process. A few consumers also noted poor communication, missed time slots, or instances where delivery workers left items outside instead of bringing them inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting excellent communication and punctual... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and helpfulness... See more

Service

Consumers find service to be positive, highlighting professional drivers and reasonable prices. Reviewers... See more

Product

Customers had extremely positive experiences with their product purchases and delivery services. Reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless c... See more

Rated 5 out of 5 stars

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away t... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(324)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Collected an oak dresser

Collected an oak dresser, very good price and communication, on delivery they gave a time slot and also phoned when they were 30 mins away, photos taken on collection and delivery, no damage, was strapped and blankets to protect item, driver was very nice and polite, overall I would use these again

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service.

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away then they rang to say they would be 25 minutes. Timing was spot on and great communication best delivery I've ever had.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Good service with regular timely…

Good service with regular timely updates keeping us in the loop with the scheduled delivery. A narrow street meant parking up away from the property but the guys kindly helped to carry the items to the house. All great thank you.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Very competitive quote.
Pre-collection communications excellent.
Collected at agreed time, by a very friendly crew & items packed carefully in the van.
Items delivered the following day at the time agreed, and in perfect condition.
Couldn't be better, brilliant service.

14 July 2026
Unprompted review

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