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Exact Delivery Reviews 154

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TrustScore 4.5 out of 5

4.7

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and reliability of the delivery process. Many appreciate the competitive pricing and the positive interactions with the staff, who are often described as friendly, polite, and helpful, especially with challenging deliveries. The product handling is also frequently commended for its care and professionalism. However, some customers reported issues with delivery personnel, noting instances of rudeness, unhelpfulness, or a lack of English proficiency. A few also experienced unexpected additional charges for upstairs delivery or delays in service, and in one case, isolated incidents during delivery.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting excellent communication... See more

Staff

Consumers generally express satisfaction with the staff, often describing them as polite, helpful, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent communication,... See more

Product

People report positive experiences with product delivery. Customers frequently praise items arriving in... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

The guys arrived exactly as promised. Communication was excellent via email, Shipley app and text message and WhatsApp...all bases were covered ! Item was secured in the lorry that arrived and the... See more

Rated 5 out of 5 stars

I had ordered a mattress that I thought was one of those that arrives rolled up in a box. I wasn't going to be at home when they delivered it, so I left the front porch unlocked, and a message to as... See more

Rated 5 out of 5 stars

A very reliable delivery company that came to collect a piece of furniture that I sold on eBay. The communication from them has been first class & the courier turned up exactly within the 3 hours time... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Came on time

Came on time, phoned beforehand to say when arriving. But did not have expected equipment to move a piano. It was taken away eventually but with some effort.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Was good

Delivery dates were not fast but actual delivery was very good with 2 men taking mattress to upstairs room.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommended delivery company covering most of the UK

We have used these guys numerous times and everything always turns up in condition, and customers are kept up to date with delivery as expected.

Over the last decade++ we have used so many delivery companies and out of.them we recommend very few. This company we would recommend, as we send a lot of glass items and had no issues so far!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication! Reliable, Speedy pick up. Delivery was paid for by the recipient. I would be happy to recommend this company.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company to use

Great company, have used them a few times to deliver antiques to customers. Fair pricing, professional in their conduct and communication and punctual. Would definitely use them again

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Super Speedy Delivery

Instructed Tuesday evening, collected Wednesday lunchtime and delivered Thursday afternoon travelling 270 miles that’s impressive! Great communication and item arrived in good order and at a competitive price.
Many thanks

26 March 2026
Unprompted review

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