EVOLVE LAW Reviews 

1,083
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for providing exceptional support, clear communication, and professional guidance throughout the stressful process of buying and selling homes. People appreciate how approachable and responsive the staff are, always ready to answer questions and offer reassuring advice to make everything smooth. Consumers also point out the convenience of the online portal and the efficient handling of complex property transactions by dedicated professionals. Some reviewers were not happy with communication issues, noting occasional delays, a lack of timely progress updates, and long-winded procedures during their transactions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their exceptional professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting the professional, helpful, and highly... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that team members are always easy to... See more

Response time

Customers had great satisfaction with response time, frequently praising prompt email replies and swift... See more

User experience

Clients share positive opinions on user experience, highlighting prompt responses and helpful support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elaine at Evolve Law provided us with conveyancing services recently. From stat to finish Elaine and her team were prompt with every response, and kept us fully informed at each stage of the process m... See more

Rated 5 out of 5 stars

Professional and responsive throughout our transaction. Clear communication and answers to questions. Most helpful was how we could call at any time and someone from the team could provide some form o... See more

Rated 5 out of 5 stars

Last minute I had to switch solicitors, as a first-time buyer the experience was so confusing. Chloe. E was A-M-Azing!! She picked up my case so efficiently, explained everything to me and kept thing... See more

Rated 5 out of 5 stars

Going through the most stressful time of my life of selling a house and not knowing what to do then choosing evolve law to help me with this process was the best decision I’ve ever made . Working clo... See more


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

evolve law is an exciting law firm bringing a refreshing approach to the residential conveyancing market. Combining our first class customer service with modern technology we ensure clients receive the service they deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,083)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was professional

It was professional, in most cases emails and phones answered or returned with information and timely replies. Overall very happy with support and excellent customer service.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Jargon free and personal service

I had the good fortune and pleasure of being supported by Chloe throughout the process of buying a property outside of London. Right from the start I felt totally confident and reassured by Chloe and her colleagues. It was a great help to have a weekly call scheduled in for a catch-up...this could take 5 minutes or more than 15, depending on where we were in the process; it was at the same time on the same day every week. At all times Chloe kept me in the loop and updated. It was a great experience all round and best of all, and so refreshing, Chloe and her colleagues communicated in plain, simple English. Thanks to Chloe and all concerned for reducing my stress in what is, generally, a very stressful experience...I highly recommend Evolve Law.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Emily and Amber were absolute stars. They made the whole experience stress free. We didn't have to worry about anything. Emily and Amber tackled everything efficiently. Thank you

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal, highly recommend

From start to finish Elaine and the team were amazing. They kept us well informed and providing great advice and support. Moving home is one of the most stressful times for most people but having them in my corner removed the need to worry about the legal process, which we can only thank them for.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Tom

Tom was great. We had an extremely lengthy process with unforeseen delays but Tom was reassuring through the process and punctual in getting our side of the purchase ready to go, waiting on others to catch up. Exchange and completion days were extremely well done and early in the day. Thank you Tom :)

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Chloe Eckersley

Chloe Eckersley and Amber Hartley were excellent in conducting the sale of my fathers property. Fast relaible service with updates throughout. I would definitely recommend their excellent service!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Evolve Law is highly recommended

Chloe Eckersley at Evolve Law is an outstanding solicitor, ably supported by her excellent colleagues. As US-based clients selling a London property, we particularly appreciated Evolve's flexibility and understanding of our unique circumstances. Chloe kept us thoroughly informed throughout the entire process, demonstrating exceptional communication across time zones. We recommend Evolve Law without reservation.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Very supportive for first time buyer's!

My wife and I were recommended to Evolve Law through a friend, as we were buying our first home and knew very little about the process. Our first point of contact throughout the experience was Tom, who was on hand to answer the hundreds of questions that we had for him and did so wonderfully. Overall the experience was a very positive one, and we felt incredibly supported throughout. We were never left waiting to be contacted, the app gave us live updates on our completion percentage, and we always felt one step ahead of the curve with Tom's support. Suzette was also a big help with this, allowing my wife to feel more settled by explaining details clearly and thoroughly. Overall a really positive experience, and if we ever have to do it all over again; It would be Evolve that we chose.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

"Seamless, Professional, and Highly Recommended!"

I recently completed my house purchase and had an excellent experience with the Evolve Law conveyancing team. From start to finish, they were professional, responsive, and incredibly supportive.

I initially used another solicitor but had to terminate their services due to poor communication and lack of responsiveness. I then engaged Evolve Law on the recommendation of my vendor, and they took over my case seamlessly. Their professionalism, proactive approach, and quick responses to emails and calls were outstanding.

I truly appreciate the dedication and care they showed throughout my purchase. I now feel like part of their family and will happily return for any future services. I will also be recommending them to friends and family without hesitation.

Highly recommended!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and proactive.

Evolve made the whole process as easy and hassle free as it could be. They always answered the phone and dealt with any queries proactively and quickly. 5 star communication. They were also very reassuring and helpful throughout.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Evolve Law , modern conveyancing

Evolve Law are a wonderful company making a very stressful time of life has stress free has possible, there staff take the time to explain and reassure at every stage especially Tom. I was referred to Evolve Law by my son and they were perfect and cheaper than other quotes l found. Thank you for providing an excellent service.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

First class!

Emily - thank you!!! Evolve Law were recommended to us by a friend and it was evident from the initial conversation and quote that they were the right people for the job. The quote was emailed immediately (we waited days for others and some never received) and it was broken down into every individual cost with a clear final price (unlike quite a few others we received). The online portal was brilliant and such an easy tool to use for accessing and uploading documents, as well as completing forms and tracking progress.

Our house move was far from smooth and a hell of a lot of work was put in by Emily and the team to try and salvage the sale with our original buyers. PLEASE do your research and also ask which solicitor your buyers are using as a quick look at the reviews tells you everything you need to know.

Basically overnight, we had a new buyer and fast track 39 days later, we completed yesterday!! I’m sure Emily never wants to hear from me again, but we owe her everything. The Evolve Law team are incredibly approachable and you can always get an accurate update on the phone whenever you need. I would recommend them in a heartbeat. THANK YOU!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Really easy to deal with

We used Evolve Law for both our sale and purchase and really appreciated the service they provided for both. Chloe was our main contact and she was attentive, helpful and clear in all the dealings we had with her. Our transactions were relatively straightforward but Chloe was still happy to answer all our queries both through phone or email. Also if Chloe wasn't available at all, all other team members were confident to check latest status on our file and answer queries, rather than just pass onto our main contact which is really refreshing compared to some other customer service experiences.

The app that evolve law use is helpful for viewing progress and checking documents. We'd have no hesitation in using evolve law in the future or recommending them to others.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Support and Advice

We’ve contacted Marc through a friend’s recommendation.

From start to end Marc and Elaine were in constant communication through email and calls. Their app worked very well and gave an excellent overall view of the process.

Marc has been instrumental in bringing our house purchase deal to reasonable resolution as we had some challenges during the process and he always provided options and alternatives for potential solutions.

The team in the background did amazing work in procuring every report and request we requested for the property and even developer. It was very impressive.

Where they couldn’t give us advise they pointed us in the right direction to get professional help.

We genuinely couldn’t recommend them more!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service Would Highly…

Excellent Service Would Highly Recommend. Evolve Law came recommended to us and they didn't disappoint. From start to finish Elaine and her team offer a highly professional service. There expertise made the selling process go really smoothly.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

I recently used Evolve Law for a house…

I recently used Evolve Law for a house purchase.
Throughout a stressful time the team at Evolve were on hand at any point and were very helpful and informative.
The quotation I was provided was accurate, so I was not left with any unexpected surprises.
I would definitely use Evolve law again

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Personal, efficient and prompt with everything. Kept up to date on progress and made everything as simple and as smooth as possible.

Could not have asked any more from Sara, who treated this personally, and the rest of the team involved in dealing with sale of a family members home. The second time in just over a year that we have used Evolve, and could not recommend highly enough. Thank you Sara and the team.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommended

Evolve Law was available without appointment, answered all are emails within 2 hours. Suzette was explaining everything in details no question was silly for her.
Thank You to making our experience this plesant.
Timi and Tomi

11 November 2025
Unprompted review

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