Evolution Solutions Reviews 

The installer John was on time very polite and professional . Explained everything very helpful. Would recommend.

Turned up on time, keep me informed, and did an excellent job. Friendly office staff

The site survey is well worth it for peace of mind, and it's deducted from the overall cost if you go ahead.

Shout out to Carl, efficient and friendly

I have found dealing with Evolution Solutions so easy, all the staff that I have dealt with have been so helpful and polite.
Jake the electrician that came to fit my charger was so professional throughout the installment.

Hypervolt had been installed, perfect

My installation of my ohme charger was brilliant. The installation was very smooth and the installer was very competent. I’m really pleased with the work

Thank you Jake for making the experience of having an EV charger fitted! Easy installation and great communication before and after. This included clear guidance both online and from the fitter on how to use the charger.

This company is staffed and fronted by knowledgeable helpful and courteous people. We were well supported at various points from the survey app (we had trouble identifying some things) through to the fitting and using of the charger. Nor did we have to wait long for a delivery slot and our fitter Jake could not have been more friendly and helpful (and patient with our questions!) Would recommend.

Jake was really helpful and kept me up to date with everything he was doing. Thanks

excellent customer service very reasonable price quick booking slot and professional installation

Really, straightforward information is also intuitive. I would definitely pass on details to family and friends stating a really helpful ☺️

As I've never had an electric vehicle before, it was a case of hoping to rely on a company to point me in the right direction regarding a charger. They done just this. Being in a terraced house and the mains supply at the Front, and when the vehicle is parked round the back. I thought this was going to be challenging. Not for this company. Carl came round and carried a survey and assured me it's possible. I was updated by the team throughout the whole process and nothing was to much trouble. Carl completed the installation and not only was he positive and friendly, but he just cracked on and the results are fantastic. Very clean and tidy installation and even the wife is happy😁 highly recommend this company from Amy and Lucy manning the phones, to Carl and he's can do/go the extra mile installation. Thank you

Great communication, brilliant install - fully explained how to use.

Am greatful for choosing Evolution, I only decided one morning that I needed charger and googled for one, when I called and spoke to Lucy, I couldn’t resist or think about other companies, she was kind and amazing, she offered the best customer service I have not had in long time. The final best part of my satisfaction was the engineer who attended my home, supper respectful young man, he worked as it was his own home, listened to my need and made it perfect, Thank you and I am proud customer. Highly recommend the whole experience. Cynthia

Excellent experience with Evolution

Installer (Daniel) very helpful - arrived on time, very tidy work and superb communications. Recommended.

Good communication and the engineer was excellent

Daniel fitted my Ohme charger and was helpful and accommodating from start to finish. He kept me entertained throughout and went above and beyond to satisfy.

Great communication prior to the installation. Very professional when the engineer John came to inspect our set up and again when he came back to install. All in all a great experience from start to finish! Thank you.

Organisation was quick and efficient, lead time was really short.

Electrician came on time and messaged to let me know when he was coming. He made no fuss of the installation and once complete he showed me the app to make sure everything was set up.

Overall a very good experience with little stress.

Jake was very punctual and completed the installation efficiently. No problems.

Decided to take the plunge and purchase a Wallbox Pulsar Max (January 2024) from Evolution Solutions (Based in Accrington) and paid the standard price at the time.
Did no prior research into Wallbox or Evolution Solutions (Accrington) and I really wish I looked up reviews from other customers who went down the same route I did.
Within two years of using this EV charger, there have been numerous charging issues (intermittent charging / error codes displayed on the APP) with which I received NO SERVICE WHATSEVER from Evolution Solutions or Wallbox .
Evolution Solutions, whom carried out the installation were not interested and simply stated that it was electrical, therefore I needed to contact Wallbox directly. Quite different responses from this company when I sought out a new EV charger (quick to respond/ friendly and flexible to my needs as a customer). However, when the *** hits the fan – they are not interested and attempt to push you away towards Wallbox. Since reporting this problem , there has been several calls and messages left on the voicemail – with nobody picking up or responding to my requests for help.
For those who do not know, there is no contact number to speak to anybody at Wallbox – just an AI chatbot. After leaving a message with their chatbot, the team at Wallbox request several media files to prove you are not lying and eventually sent me a Molex cable in the post (two months of emailing back and forth) – and left me to organise fitment for my EV charger. I paid £40 for an electrician to visit and attempt to replace the cable and within 5 mins showed me the problem – the terminals inside the charger had burnt out and the cable was the wrong type – which could not be fitted. According to this tradesman , if I continued to charge the car with the Wallbox unit in its current condition , there was a significant risk of fire breaking out .

Since then, I have purchased another Ev charger on the recommendation of this electrician – at half the cost (and hopefully half the trouble).
I would strongly urge any potential customers wanting to buy an EV charger - to read other customer reviews and take heed the difficulties which lay ahead of you – should you wish to do business with either Evolution Solutions or Wallbox – you have been warned .