Evolution Solutions Reviews 1,941

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from initial inquiries to installation. Reviewers are particularly impressed with the smooth user experience, including prompt scheduling, clear communication, and assistance with the app. However, some customers also noted isolated instances of dissatisfaction with the staff, specifically mentioning a lack of willingness to assist with a minor request outside of the primary job, which was perceived as rude and unprofessional.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the politeness, professionalism,... See more

Service

Clients share positive opinions on service, consistently praising the excellent communication, efficiency,... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting a fantastic and easy... See more

Application

Reviewers highlight positive aspects of the app. Customers consistently praise the clear explanations and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We had our Evolution charger installed today. Our electrician was Daniel. What a character this Wigan lad is. He cracked on, crawling under the floor etc in great humour on a job that was more di... See more

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Rated 5 out of 5 stars

EV solutions were great from start to finish. They listened to my needs and answered all questions. Very straightforward process from then on. I got an installation slot within a week. Engineering tur... See more

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Rated 5 out of 5 stars

Just had our Hypervolt Home Pro 3.0 installed by Matt from Evolution Solutions. Lovely guy, on time and quick installation. He was great and went through everything with us and made it a pleasant, z... See more

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Rated 5 out of 5 stars

Brilliant service. Lots of information prior to fitting and helping me make decision on what charger to get. All call handlers very friendly and helpful. Organised fitting very quickly. Pre info giv... See more

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Rated 5 out of 5 stars

Alex was brilliant from start to finish. He communicated really well beforehand, arrived earlier than expected, and got the job done quickly. The installation of our EV charger was done to a very hig... See more

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Rated 5 out of 5 stars

Friendly, expert advice. Listen to your needs. We required a home survey which an engineer attended promptly and discussed the install with us. Following that the install was straight forward. The eng... See more

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Rated 5 out of 5 stars

Swift communication at each stage with the company. Easy to complete home survey via email. Rob, the installer from Evolution Solutions, was courteous and professional. He answered all my queries and... See more

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Rated 5 out of 5 stars

Evolution Solutions were super efficient and friendly from start to finish. I was kindly offered a cancellation too, which was gratefully received. Finance wise, being able to split the cost of the se... See more

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Rated 5 out of 5 stars

Needed EV Charger for new car. Filled in query online. Was contacted first thing following morning. Advisor so helpful done quick easy survey. Ohme Charger fitted today by George, so helpful explained... See more

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Rated 5 out of 5 stars

The guy that did our installation phoned to see if he could come earlier than arranged, which he could. He was very friendly, knowledgeable, and helpful with what we wanted for our needsand showed us... See more

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Rated 5 out of 5 stars

This company are fantastic. Every step of the way from initial telephone enquires to fitting and finance has been handled so professionally and politely by all members of staff. It is so rare to deal... See more

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Rated 5 out of 5 stars

Very prompt service following a referral from OHME. Within 24 hrs I submitted a straight forward survey that prompted an authorisation request to DNO by ES. Following the go ahead (again, very pr... See more

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Rated 5 out of 5 stars

What a great experience from start to finish. I put an enquiry in one evening had a call from the team the next day and explained all my options and the best charger for my needs. Survey photos sent... See more

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Rated 5 out of 5 stars

Highly recommended. Absolutely fantastic right from the application for a EV charger through to the final installation. Cannot fault it one little bit. Ben the installer was so professional and courte... See more

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Rated 5 out of 5 stars

Evolution Solutions were fantastic to deal with. Cameron, the installer was punctual and friendly. He listened to our thoughts and questions and installed the charger in what we both agreed was the be... See more

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Rated 5 out of 5 stars

KYLE from Evolution Solutions installed my new home OHME charger today, ready for the arrival of my new electric vehicle. The work carried out was by Kyle was spot on and he even had time to talk me t... See more

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Rated 5 out of 5 stars

The engineer Kyle did his installation very well. Also he arrived in time without any delays. Installation takes around two hours. Also was great communication from his side. I'm happy with that 😊... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. Lisa in the office was very pleasant and helpful. Our engineer Keiffer was very efficient letting us know time of arrival etc. He did a really neat and tidy job... See more

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Rated 5 out of 5 stars

The fuse of my EV charger tripped frequently in early Oct. On 17 Oct the Installation Team came and replaced the fuse for me at a reasonable charge. However in early Nov I started to have the main pow... See more

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Rated 5 out of 5 stars

Evolution Solutions were really easy to deal with. They had plenty of availability to offer me a time that suited me, for my car charger Installation. They even called me up to offer a sooner time aft... See more

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Rated 1 out of 5 stars

Dear Sir , May I just inform you of an experience I had today at Lenora Street Bolton. After ordering a Charging System from Your Company. I have got to let you know of How unhelpful your St... See more

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Rated 3 out of 5 stars

Cameron our installer 5/1/26 was outstanding Extremely informative Excellent customer service skills Very polite and friendly Rang in advance Explained everything very well Highly recom... See more

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Rated 4 out of 5 stars

Absolutely smooth install! Point went exactly where required with minimum of fuss. Very knowledgeable installer and quick too. Would have been 5 stars if installer had put all the offcuts in the b... See more

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Rated 5 out of 5 stars

Cameron was a pleasure to deal with, nothing was any trouble. Knowledgeable and professional able to suggest the best routes. He was efficient and did a good professional job with the install before... See more

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Rated 5 out of 5 stars

What a great experience from start to finish kept in touch turned up when they said they would as we were let down badly with another company cannot fault this company thank you

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Rated 5 out of 5 stars

After my EV purchase I looked around for someone to supply and install a Hypervolt charger. I finally chose Evolution Solutions based on their North West location, their lead time and their excellent... See more

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Rated 5 out of 5 stars

Great service from start to finish. I’ve been let down by a few other providers but evolution solution delivered when they said they would. Connor who fitted it for us was so lovely, friendly and mad... See more

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Rated 5 out of 5 stars

My experience with Ev Solutions from start to finish was 1st class, Lisa in the office was very helpful and knowledgeable I had a couple of questions which she answered and that convinced me to buy fr... See more

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Rated 5 out of 5 stars

I massive thank you to big D for an exceptional piece of work fitting my unit. Nothing was an issue and his can do Attitude was a breath of fresh air. Thanks for making it an enjoyable experience. A... See more

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Rated 5 out of 5 stars

Ben did a super job of fitting our charger in and it required some tricky navigation of our garage to do so but you wouldn’t know that looking at the result. Thank you for doing such a fab job and for... See more

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Rated 5 out of 5 stars

Great company very friendly and knowledgeable staff. Speedy service all angles covered. Fitting day went without a hitch friendly fitter (Alan) very professional and quick. I would highly recommend... See more

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Rated 5 out of 5 stars

The engineer Kyle, He was on time and very pleasant, he did his installation extremely well 👍🏼 Installation takes around two hours. Also was great communication from his side too. He expla... See more

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Rated 5 out of 5 stars

Excellent service. Very helpful staff and engineer, pleasant to deal with. Transparent and flexible with their payment options and reliable to come as promised. The engineer was very friendly and did... See more

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Rated 5 out of 5 stars

The installation of our Ohme Home Pro EV charger was carried by Daniel. He was very knowledgeable and explained the installation process in great detail. He did a very clean and tidy job and his expla... See more

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Rated 5 out of 5 stars

From the first phone call all the way through to installation everything went smoothly. Everyone I dealt with was polite, knowledgeable and nothing was too much for them. I would recommend Evolution S... See more

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Rated 5 out of 5 stars

Ben was polite, friendly and helpful. He worked quickly, left no mess, and was very trustworthy (I had to leave him alone in the house to go on the school run). I couldn't be more delighted with how t... See more

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Rated 5 out of 5 stars

I had Ev charger installation appointment today . I did contact different company but they make my installation nightmare. Because my electric meter was in my back garden . Evolution solution and e... See more

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Rated 5 out of 5 stars

I was text an hour before the Electrician arrived given me time to get myself ready once the Electrician Josh arrived. He was very polite very well informed on how my new EV pod was going to work.... See more

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Rated 5 out of 5 stars

From start to finish, great customer service. Everyone I dealt with was really helpful. Our engineer was Matt. He was polite and respectful of my property. Explained everything fully. My install was... See more

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Rated 5 out of 5 stars

Had Evolution Solutions fit my Ohme Home charger – really neat job! The installation was quick, tidy, and completely mess-free. Very pleased with the service and would highly recommend them to anyone... See more

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Rated 5 out of 5 stars

Rob (didn't get second name - apologies) was great. Turned up on time, explained every step of the way and was super helpful with my questions. He cracked on, got the job done really quickly (even tho... See more

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Rated 5 out of 5 stars

Cameron did a really great job installing our EV charger. It wasn’t quite a standard installation but he took it all in his stride (I’m sure he got his steps in over the course of the day!) Everything... See more

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Rated 5 out of 5 stars

Really great two way conversation between myself and Evolution Solution to determine what I needed. The engineer who surveyed and then fitted my charger was knowledgable and explained everything that... See more

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Rated 5 out of 5 stars

Outstanding Service – Highly Recommend Kieffer We had our EV charger installed today by Kieffer from Evolution Solutions, and we couldn’t be more pleased. From the initial survey to the final ins... See more

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Rated 5 out of 5 stars

Excellent service, the technician was very helpful and on time. Post installation explained in detail about the EV charger and help set up the App. Brilliant all round service would highly recommen... See more

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Rated 5 out of 5 stars

Following the initial query, the communication and service received have been 110%. We were kept fully informed and given a time for the engineer to arrive.... and he arrived on the dot! EV charger... See more

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Rated 5 out of 5 stars

From first contact with Evolution Solutions to the completion of the installation of the charger I found all of the company's staff to be extremely friendly and helpfull. A very painless project c... See more

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Rated 5 out of 5 stars

Fantastic company to deal with from start to finish and the installation engineer Danny was a star. Even though it was far from a simple installation. Would highly recommend

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Rated 5 out of 5 stars

From ordering to installation everything was first class, everyone was so helpful especially the electrician who fitted the charger. Would no hesitate to do business with them again. David Hughes... See more

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Rated 5 out of 5 stars

When I completed the online home self survey, it felt like quite a burden as it wasn’t straightforward and took some time which created a negative initial view of the company. However Callum... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

EV solutions have been and installed a…

EV solutions have been and installed a charger for me today. We had Ben installing our charger. Ben was very polite and kept us updated throughout the install and helped us with the app and showed us how to us it. Every where was clean and tidy before he left. The office staff have all been so nice and helpful through out the process too. I would highly recommend EV solutions to anyone by far. Keep up the good work everyone 😀

24 March 2026
Unprompted review
Rated 4 out of 5 stars

Overall a very good experience

Overall a very good experience as I was informed all along the process of determining installation, timing of installation etc. and the installer himself was excellent, very pleasant, informed and helpful.

23 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Adrian, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had a great experience and were kept informed at every stage of the process. We will be sure to pass this feedback to the engineer and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

5 star service from Ben

5 star service from Ben. Super friendly and efficient. Answered all my questions with expertise. Gave me a full demonstration. Very neat, clean and tidy job also. Could not recommend enough. Thank you ☺️

23 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Tracy, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

What a great experience from start to…

What a great experience from start to finish kept in touch turned up when they said they would as we were let down badly with another company cannot fault this company thank you

18 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Consumer, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent installation experience

Excellent installation experience. Cameron did a great job installing the EV charger.

20 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Stuart, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great communication

Great communication, fast installation and very tidy. The guy that fitted our charger contacted me before arriving to confirm we would be in. He was very friendly and knowledgeable.

20 March 2026
Unprompted review
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Reply from Evolution Solutions

Hi Kirsty, thanks so much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Good job 👍

We had our Evolution charger installed today.
Our electrician was Daniel. What a character this Wigan lad is.
He cracked on, crawling under the floor etc in great humour on a job that was more difficult because of where we(wife) wanted the the charger hung.
No problems whatsoever.
Thanks to Paul, Dan and everyone at evolution and especially Daniel for the entertainment.

19 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Michael, thanks so much for taking the time to leave this review we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this great feedback to Daniel and the whole team. Thanks for the recommendation and for choosing Evolution Solutions,

Rated 5 out of 5 stars

Evolution Solutions Ohme Charger

Ben was professional throughout the installation, advised me of everything I needed to know, loss of electricity for about 10-15 mins exactly as advised, charger tested and overview provided, great overall service.

19 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Darren, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience overall and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Flawless experience

Ben did a great job. Fantastic attention to detail. All fully explained and tested before leaving. Highly recommended. 🙌

18 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Steven, thanks so much for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ben was FAB

Ben was such a lovely electrician. He talked me through what he needed to do. Worked neatly and quickly. The charger looks inaccurate on our house I’m so pleased to finally have it. He stayed and set me up on the app and made sure it was all working. Even when I was confused he made sure to show me how to get the car charging etc. Just a lovely guy and fab electrician!

17 March 2026
Unprompted review
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Reply from Evolution Solutions

Hi Han, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service - Max, the installer, was absolutely brilliant.

11 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Robert, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Max. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Excellent service and installation

The whole process has been simple. All my interactions with personnel have been great. Cameron who came to fit the charger was amazing. He explained everything simply and with excellent knowledge. He was friendly, well presented, tidy in his work and all round just lovely. I’m very pleased with the installation. Special thanks to Cameron for making it such a comfortable experience

16 March 2026
Unprompted review
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Reply from Evolution Solutions

Hi Samantha, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Cameron and the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

EV charger fitted

Ben was great at fitting my EV charger very tidy and looks great

13 March 2026
Unprompted review
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Reply from Evolution Solutions

Hi James, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great service

Great service, very helpful

9 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Mohammad Adnan, thanks for taking the time to leave this review, we really appreciate it. We are delighted that you had an excellent experience and great service. We will be sure to pass this feedback to the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Fantastic company to deal with from…

Fantastic company to deal with from start to finish and the installation engineer Danny was a star.

Even though it was far from a simple installation. Would highly recommend

12 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Simon, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Daniel. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

The Engineer Rob was a really nice Guy…

The Engineer Rob was a really nice Guy and completed a quick and tidy install.
He called an hour before his arrival to give me an eta which was nice and talked me through the ohme app.
Will be sure to recommend them.
Thanks

11 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Mr Atkins, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Rob. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Superb installation

Superb installation, very professional and did a fantastic job making it blend into the house.
Thanks Carl

6 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Paul, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Carl. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ben did a great job- very efficient

Ben did a great job- very efficient, good communication and left everything tidy

2 March 2026
Unprompted review
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Reply from Evolution Solutions

Hi Heather, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great Service

Job was completed exactly as requested, great service, thanks to Ben

4 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Mark, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and we will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

First class service

First class service. Your engineer Connor is a joy to deal with. Well done.

4 March 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Dave, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Conor. Thanks for the recommendation and for choosing Evolution Solutions.

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