Evolution Solutions Reviews 

2,133
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the professional installation process, noting that engineers arrive on time and always keep work areas clean and tidy. People frequently mention how helpful and friendly the staff is when explaining the app features, answering questions, and guiding them carefully through the initial setup step by step. Some reviewers were not happy with the lack of communication and response after the installation was completed. A few other people also felt that getting assistance with technical problems or follow-up issues was difficult, mentioning that contacting support teams when things went wrong proved challenging.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting how polite, knowledgeable, and... See more

Service

People report high satisfaction with the service, consistently praising polite and efficient installers who... See more

User experience

Consumers find user experience to be positive, highlighting smooth and fast installation processes from start... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

Application

Reviewers highlight positive aspects of application setup, noting that engineers and technicians provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Evolution solutions have been amazing from start to finish. The ladies in the office sorting out the front end side were super friendly and helpful, with great communication. The whole process from ap... See more

Company replied

Rated 5 out of 5 stars

Bought a new Volvo EV and liaised with Ohme, who were excellent. The installation comes via Evolution Solutions, who called to arrange a window to fit the charger-which was 2-3 days after the order... See more

Company replied

Rated 5 out of 5 stars

Kieffer did a great job installing our Ohme epod charger. He was clear with suggesting where the charger would go, any potential issues that may arise and how he would install it, when the electri... See more

Company replied

Rated 5 out of 5 stars

Jake arrived on time, completed the job quickly, efficiently and he cleaned up afterwards, which is a rarity these days with trades people. He went through the app step by step and was really patient... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

Based in Accrington, Lancashire we work with customers helping you to fulfil your electric vehicle home and workplace charging needs. We supply and install simple and convenient electric car charging solutions, by offering knowledgeable guidance and excellent customer service to enable customers to confidently charge their EV at home and in the workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,133)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant, tidy, clean, thorough, well thought out, polite installation from Cameron! Superb service!!!

8 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Consumer, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great company, would use again

We were recommended this company by a colleague for electric charge installation.

Really efficient service from the first contact. Explained everything clearly and kept us up to date along the way. Engineer on the day was really knowledgeable and installed the charger without any issues. Would definitely recommend to others.

3 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Consumer, thanks for taking the time to leave this feedback, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Jake arrived on time

Jake arrived on time, completed the job quickly, efficiently and he cleaned up afterwards, which is a rarity these days with trades people. He went through the app step by step and was really patient and friendly. Would definitely recommend your company to friends and relatives.

3 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

HI Suzanne, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Jake. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Although I wasn’t personally at home…

Although I wasn’t personally at home when my charger was fitted, the engineer did a great job and left easy to follow instructions and back up contacts, with a guide on basic maintenance. Thanks to Ben 😁

16 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Richard, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Ben. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

A no hassle installation

Install engineer phoned 10 mins in advance of arrival. He was polite, very quick (a storm was threatening) & swept up (drill) dust when finished leaving no packaging or any waste.
Explained the app & how to use it in easy English. I would recommend.

2 June 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Ian, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. After a couple of bad experiences with various EV companies Evolution Solutions were great. From first contract to the actual installation from Carl, they were perfect. Could recommend them highly enough.

1 June 2026
Unprompted review
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Reply from Evolution Solutions

Hi Jonathan, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Carl. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Cameron is an excellent communicator…

Cameron is an excellent communicator who takes his time to ensure you are fully on board with the process and product. Thanks again.

29 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Dave, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Fantastic job

Carl was prompt and very professional, He has done a brilliant and tidy installation. He explained how everything works including app etc. Very pleased, top job.

29 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi John, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Carl. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Great experience all round!

Jake provided brilliant communication, was hard working, extremely personable and tidy. We could not have been given better service. Would highly recommend!

28 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Mark, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Jake. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ohme Epod Booking and Install

From the initial contact/installation booking date made by Francis to the electrical installation carried out by Rob, I was kept informed/updated through the whole process. Francis checked the day before to confirm the booking day/time was still ok and even had a call from Rob an hour before he arrived to say he was on his way and will arrive on time. Neat and tidy install by Rob too who also helped to set up the app and run through the chargers features. Thank you Francis/Rob

28 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Nige, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Rob and Francis. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Ev charger install

Very efficient installer (Rob) ,no problems thank you

27 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Daz, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Rob. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Cannot praise the service Evolution…

Cannot praise the service Evolution Solution provided in all areas from start to completion. I was advised what would be needed regarding installing an EV charger and kept informed on what would happen when. Clear guidance photos were sent to ensure those I needed to provide for the virtual survey were adequate. The installation was a great, neat job completed at the time set. A brilliant service at all levels.

22 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Lesley, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Professional EV Charger Installation & Great Service

Had a very good experience with Evolution Solutions from start to finish. Rob carried out the installation professionally and explained everything clearly throughout the process. The work was completed efficiently and to a high standard. Friendly service overall and I would definitely recommend.

26 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Kwaku, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Rob. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Your engineer rang me to tell me of his…

Your engineer rang me to tell me of his imminent arrival and was a very pleasant young man he fitted the charger very efficiently and left the area clean and tidy. He also showed me how to connect my phone to the Ohme app which was a great help to me.

20 May 2026
Unprompted review
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Reply from Evolution Solutions

Hi Ann, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to the engineer. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Cameron came happy as can be and did an…

Cameron came happy as can be and did an amazing job .
Thank you

21 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Ceciliah, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Cameron. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Helpful and very good service

19 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Thaw, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

Simple, seamless and stress free installation

Ben arrived on time (phoning ahead to confirm his arrival time). Friendly professional installation and very clean and tidy. Once finished Ben walked me through the install and helped to set the App up so I could start a Charge.

Great service from start to finish!!

20 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Simon, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to Ben and the rest of the team. Thanks for choosing Evolution Solutions.

Rated 5 out of 5 stars

The installer was great

The installer was great. Really knowledgable, on time, tidy and explained everything clearly. Highly recommended

19 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Helen, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass the feedback to the installer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

Really smooth installation. Very pleased.

Good communication from Keifer about arrival time, so we knew where we up to. After initial discussion, he knuckled down to the task, and made all the connections needed, and explained how the supply to the rest of the house would be protected.
The Zappi charger was placed where expected and the wiring from the fuse box was very neat and unobtrusive.
We checked the main ways of controlling the charging process of my car from the Zappi, and how to disconnect the cable.
Really smooth installation. Very pleased.

15 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi David, thanks so much for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience and will be sure to pass this feedback to Kieffer. Thanks for the recommendation and for choosing Evolution Solutions.

Rated 5 out of 5 stars

A great job thanks

Just had my Hypervolt ev charger fitted by this Company and from starts to finish it was a pleasure nothing was to much trouble and the fitter did a great job would definitely recommend this Company after phoning some of the big companies first that didn’t won’t to know so thanks again well worth a check out 

15 May 2026
Unprompted review
Evolution Solutions logo

Reply from Evolution Solutions

Hi Deano, thanks for taking the time to leave this review, it's much appreciated. We are delighted that you had an excellent experience throughout the process and will be sure to pass this feedback to the team. Thanks for the recommendation and for choosing Evolution Solutions.

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