euroloo Reviews 3,067

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 576 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting quick and reliable delivery. Reviewers are particularly impressed with the prompt resolution of issues and the professional demeanor of the delivery drivers, who are frequently noted for their courtesy and willingness to assist with placement. However, some customers also noted issues with customer service, describing it as unhelpful or unresponsive, and experienced problems with missed or delayed cleaning services, leading to unsanitary conditions. A few other people also felt that the facilities provided were sometimes in poor condition, with complaints about the cleanliness and quality of the toilets upon delivery or after servicing.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and stating they would... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt delivery, with some... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Facilities

Clients share ambiguous opinions on facilities, with some reviewers praising the provision of a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian is a legend. He is a hard worker and can tell he doesn't just deliver loos, he delivers excellent customer service! He came to our site today and understood the requirements of the site.... See more

Company replied

Rated 5 out of 5 stars

The drivers are so friendly and called me when they were on their way. Great value for money. Customer service email was great and responsive. They left us with a great portaloo, extra toilet roll... See more

Company replied

Rated 5 out of 5 stars

Ask for a quote on a Sunday via email and they replied first thing on a Monday morning And very efficient staff helpful told us everything we needed to know regarding hire,and toilet was delivered p... See more

Company replied

Rated 5 out of 5 stars

I recently used Euroloo and honestly couldn’t be happier with the service. From the moment I called, everything was handled incredibly quickly and efficiently. My call was answered within seconds,... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Plant and Machinery Hire
  4. Ready Mix Concrete Supplier
  5. Scaffolding Rental Service
  6. Septic System Service

Written by the company

Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

We are satisfied with the cleanliness…

We are satisfied with the cleanliness of our work.

25 March 2026
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Reply from euroloo

Hello Halil, We are delighted to hear that you are satisfied with the quality of our Portable toilet servicing. Thank you for your review.

Rated 5 out of 5 stars

Alin Gabor was professional and polite.

Alin Gabor was professional and polite.

Thanks for the prompt turnaround

27 March 2026
Unprompted review
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Reply from euroloo

Hello Michael, thank you for your review. We appreciate your kind feedback about Alin, one of our experienced delivery team members.

Rated 5 out of 5 stars

We where extremely happy with Alin…

We where extremely happy with Alin Gabor service, he's been punctual and helped us with moving the toilet, excelent service 5*

26 March 2026
Unprompted review
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Reply from euroloo

Hello, thank you for leaving us a 5 star review. It is great to hear such good feedback on our in-house service team.

Rated 5 out of 5 stars

The delivery drivers always go out of…

The delivery drivers always go out of their way to assist, we have had several in london and surrrounding areas and Alan will always call and assist siting even in difficult circumstances and locations.

26 March 2026
Unprompted review
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Reply from euroloo

Hello, thank you for leaving us such a great review. We are very happy that you are satisfied with our service and look forward to working with you on future toilet hires. Thank you

Rated 5 out of 5 stars

We have used this company lots of times…

We have used this company lots of times before always a good services and very friendly staff.

18 March 2026
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Reply from euroloo

Good afternoon, We are happy to hear that you are satisfied with our service and look forward to working with you again in the future. Thank you

Rated 5 out of 5 stars

Luke was absolutely brilliant and…

Luke was absolutely brilliant and sorted everything thing quickly and efficiently.

17 March 2026
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Reply from euroloo

Hello Ally, thank you for your feedback on our sales team. Your feedback will be passed onto Luke :)

Rated 5 out of 5 stars

I recently used Euroloo and honestly…

I recently used Euroloo and honestly couldn’t be happier with the service.
From the moment I called, everything was handled incredibly quickly and efficiently. My call was answered within seconds, and the person I spoke to was friendly, helpful, and knew exactly what they were doing. They sorted everything out for me straight away without any hassle.
What really stood out was how fast they followed up, the invoice was sent almost immediately, which made the whole process smooth and stress-free. On top of that, their prices are very competitive, especially considering the level of service they provide.

Overall, a genuinely great experience. Quick, reliable, and excellent customer service. I’d definitely recommend them.

23 March 2026
Unprompted review
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Reply from euroloo

Hello Derya, thank you very much for your feedback. We are happy to hear of your experience with the your Portable Toilet hire and we look forward to working with you in the future.

Rated 5 out of 5 stars

The service is brilliant and super…

The service is brilliant and super quick .. all well prepared and fitted on site .. Thank you so much Alin .. I will hire you again definitely

23 March 2026
Unprompted review
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Reply from euroloo

Hello Hani, thank you for the great feedback on our delivery team. We appreciate your review.

Rated 5 out of 5 stars

Clear communication

Clear communication, prompt delivery

16 March 2026
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Reply from euroloo

Hello Mark,
Thank you for your review. We’re delighted to hear that our transport team provided a prompt and efficient delivery. We truly appreciate your feedback.

Rated 5 out of 5 stars

Kaya (Customer Service Advisor) Brilliant!

Kaya (Customer Service Advisor) has been phenomenal regarding her service, would definitely recommend Euroloo!

20 March 2026
Unprompted review
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Reply from euroloo

Hello Nigel. Thank you for your review. We really appreciate your feedback of our customer service team and are glad to hear that Kaya delivered brilliant customer service skills. Thank you

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, very efficient and easy to deal with, highly recommend this company

20 February 2026
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Reply from euroloo

Hi Malcolm. thank you for your feedback. We are happy to hear that you are satisfied with your portable toilet hire.

Rated 2 out of 5 stars

Delivered a day late with no handwashing facility

Delivered a day late, despite order being placed way in advance.
No hand washing facilities in portaloo - not informed of this in advance.
Thanks to Kaya for chasing up delivery

11 March 2026
euroloo logo

Reply from euroloo

Hello, I do apologise for the delivery confusion. Please get back in contact with us if there is anything further that we can do to help.

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