EUGameHost Reviews 566

I have a VDS with EUGameHost because I was having issues with DDoS attacks. That's why I can say with confidence that they offer the best customer service I've experienced. They respond quickly and are always willing to help with any issue. The price-to-performance ratio is outstanding, and their DDoS protection is top-notch. Highly recommended for anyone looking for reliable game hosting!

EUGamehost is a game server and Dedicated server hosting provider.
I have been with EUGameHost since last November.
These guys have been incredibly patient with my requests with the little tech knowledge i have, to help me setup and maintain my VDS.
There support team is very patient and polite.
i've seen many negative reviews already, and i think it takes common sense to communicate, if you can not communicate your issue can not be solved.

Besides the point, I've had no issues with my product, Sure there are hiccups, but in this day and age, its bound to happen and preventless.
I'm a satisfied customer and have nothing bad to say.
Team are awesome, and I'm getting my monies worth.
Thank you EUGameHost!
-FluxOhHai

I’ve been with EUGameHost for over a year now and have just added another service.

I highly recommend anyone hosting DayZ servers to use them, they are the best service in the market and have great customer care ❤️

I've been their user for quite a while. I had dedicated server and IPs on their Germany location. In that period they had their database breached and all of their customers information got leaked. Path.net protection had more downtime then the time that it actually worked because it seems that they can't configure their GRE tunnel for Path protection. Not to mention that their website/billing etc... also usually doesn't work. I requested a cancelation for my services thru their client panel and I thought everything was alright. Suddently I got charged for those services and when I contacted them they started accusing me of lying and banned me from their discord where I opened a ticked to confront that problem. Of course I never got a refund

EDIT:
I forgot to mention that when I initially bought dedicated server I havent been able to use it for almost two weeks, since it didnt work. The dedi also didn't have an IPMI or anything so I couldnt even control that server. And then there is the support that usually takes around two days to respond to you.

Very quick and helpful support. never had an issue as at present, cant beat the price also thanks

Update,
Ordered a VPS update from 2 to 4 and all I can say is how slick the upgrade went just a simple reboot and all was done. Great service and supports thanks EUGameHost UK.

Despite not being their customer anymore since I decided to stop using VPS, I was their customer for almost 10 months. I want to share my experience and feedback. I never had any issues whenever I used their VPS. It was easy to install, and for any issues, they were always there to help. I really appreciated their support, especially the first time when I had issues with the firewall. They helped me within minutes, and the service was clearly 10/10. The experience with their VPS was one of the best I’ve ever had. I used their VPS as a VPN to play video games, and I never experienced any lag. Despite many attempts to hit me with DDoS attacks, their firewall always mitigated them. I highly recommend their service to everyone.

Company is extremely fast to respond to tickets, bought a year of their starter VPS. Amazing for the price, couldn’t be happier!

Customer support is 5*, went above and beyond to help me get setup on the correct kind of server. very happy, would highly recommend.

Renting 2 dedicated servers, perfect support

Rented a server for a month. Product initially does not work, raise a support ticket, acknowledged pretty quickly, promptly ignored for the day. No communication, no information given. Quick enough to take payments but nothing after the fact.

Quick and helpful responses.

Friendly staff and all around great services.

Excellent customer service and very affordable, I recommend this service.

Had the sever since December. Played Valheim for many many hours then took a few months break. Came back to the server and it was broken. Contacted support and they said they cannot find any history of the server and all the data that was on it could not be restored. After a pointless back and forth with customer support, they best they could offer me was a free month on a blank server. Don't really fancy starting again from scratch so will probably not play anymore. Awful solution to a very frustrating problem. Would not recommend using this hosting service and would suggest looking elsewhere

Hosting is very clean and smooth, staff is quick and very kind. I bought Minecraft server with 10GB RAM and server works 24/7 without any problems.

Best VPN I found a lot better than the expensive ones, great speed and great protection. Aaron is very kind and helpful thank you!

This hoster is operating since the 12 April 2023
(Would recommend to sort 1-3 star reviews and read it before deciding)

Avoid this Provider at any costs! I bought a server annually and already after 3 days I had multiple downtimes. But I used them more and more and asking to change my IP, well according to them the issues were from Path. I asked them to do it in the morning to Cosmic, cause there are no users online and minimal damage. Since then on this Hoster I had over 20 downtimes or something and wrote in discord because I was mad, but never insulted or something. He kicked me from Discord what is his good right. I PMed him on discord to change my IP again, he said he's not changing s-h-i-t because I would be "rude". Who wouldn't after this many problems. I told him that would damage my service and its almost criminal to threaten me like that. Told him to write a review and contact a authority about consumer protection.

After that he threaten me to suspend my VPS and done it, so my service is offline, damaged it and said I would breach his ToS. I only can contact them now per Website he said and i am pretty sure he will take his time after this behavior.

Proof you can find here:
imgur.com / a / 3TNYSGI

I would avoid it at any costs, because the Owner will threaten you and damage you if in his opinion
you are rude or saying you're breaching the ToS without reason. (Also just because it is their ToS, it doesn't automatically mean it's according to the law, remember that folks.)

I will update if I get my data back or not, cause its paid for 1 year anyway.

Update: They say now VPS got suspended from DSTAT Acitvity, as you can see in the screenshots that isn't true. He also said I harassed the owner in the discord chat, you can see in the screens that isnt even true, so hes lying in public! (Updated the screens)

Update 2: He said previous werent any problems, I uploaded chat proof how many before complainted about downtime! So a lie again.

imgur.com / a / 3TNYSGI

I tested the servers and they are very fast, reinstalls was done quick, staff was friendly to chat to, will be using for future projects

Best hosting out there

I have recently purchased VPS with additional IPs and everything went smoothly and they were also fast. Definetely can recommend them and I will use them again

Cheap, fast and excellent service. Never had any issues in the past and their customer service is amazing. I definitely plan to buy again!