The Photos are great. The delivery was poor, since they didn't even check whether anyone is at home and simply delivered it to the store that I needed to go and pick up it later on.
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See what reviewers are saying
Ordered a premium cushion as a Christmas gift. Left myself short on time for delivery so didn't have it on time. My fault but the quality was so good when I received it and I was so delighted with it... See more
Very quick from selecting a picture and frame to delivery, it was a Christmas gift and I didn’t think it would arrive in time but it did and it made my friend very happy! Can highly recommend anyone w... See more
I ordered 2 same photo print on wood. One was a sooo beautiful and everything all right. But, unfortunately, another one was damaged. I found a small scratch scar on the upper corner. Contacted to th... See more
Company details
Written by the company
At EU.photo.gifts, you can create personalised gifts that truly stand out. Whether you're looking for vibrant canvas prints or sleek acrylic prints, we offer unique options to showcase your memories. For a cosy touch, design a photo blanket or a personalised cushion, perfect for adding warmth to any space. You can also create custom mugs to make everyday moments even more special. Whatever the occasion, our personalised gifts are sure to leave a lasting impression.
Contact info
Hohenzollernring 25, 50672, Cologne, Germany
- +44 203 4992786
- info@photo.gifts
- eu.photo.gifts
Hasn’t replied to negative reviews
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The Photos are great
The Photos are great. The delivery was poor, since they didn't even check whether anyone is at home and simply delivered it to the store that I needed to go and pick up it later on.
Great quality
Great quality, quick delivery, good communication with the company
Always fast delivery and good quality
Always fast delivery and good quality, very highly recommend
Great photo canvas
Great photo canvas. Well packaged and quick delivery. Will order again.
Great products
Easy Upload, quick Delivery, great Product.
Ordered already several Times. Always Happy :)
Absolutely delighted with my canvas…
Absolutely delighted with my canvas print. Arrived well packaged and quickly. Love it.
A scam. Postage is extortionate.
The postage and packing is more than twice the price of the purchase and the real issue is that if you purchase multiple to the same location you are charged for each delivery so a 20x20x20cm package costs over €100 euro delivery. It's just a scam. Like a cheap airline ticket that charges 10 times for the seats. Very scammy. I suggest avoiding.
Excellent quality and speedy delivery
Excellent quality and speedy delivery. Got great compliments!!!
Fantastic service and quick delivery
Excellent quality and fast delivery
Excellent quality and fast delivery. Would highly recommend!
Unclear and not responsive
Send a message on 9th of December; on which I still have no answer. Also placed the order on the 9th of December. It’s now 8 days later and my order seems to be still in process, no answers from the company whatsoever.
Very bad service after complaint
I received the canvas in time. The problem is that the work was not correct as ordered. I complained with the official form and sent some photos. After 6 days I received an answer asking for photoprrofs. I already sent them with my complaint. I sent the photos again (the edge design was wrong - I ordered stretched but got grey colour). So I sent them again and waited again. After another 5 days I received an answer on that asking for photo proofs. So I sent my clear photos the 3rd time. Now after another 5 days I still did not get any reply. This canvas was a St. Nicholas gift which is past now. I don´t know where this company is located. I think they read their Emails only once a week and maybe don´t understand them even I tried to complain before writing an experience report.
Very sorry ... Olaf van Ellen / Germany
Excellent price
Excellent price, fantastic quality and fast delivery.
Lovely present
Item arrived on time, colour was vibrant: would use again.
Delighted with my canvas
Delighted with my canvas, turned out beautifully! Great service and would definitely recommend photo.gifts to all.
The finished product exceeded my…
The finished product exceeded my expectation
The jigsaw was fine but the could have…
The jigsaw was fine but the could have put it in a box with the image on it of what the jigsaw is .
That way the person getting it knows what it is and has a reference to build it.
Never again
I asked for this order to be shipped to spain and I would pay any associated costs. I did receive a reply but UPS had the order they said you locked the order so they couldn't send to alternative address. Very unprofessional service. You are based in Germany with a UK customer service line and I was then told you had it all sorted.
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