EU Photo.gifts logo
Visit website

EU Photo.gifts Reviews 

7,565
•
TrustScore 4.5 out of 5

4.4

Photo Printing Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The first order went missing with the couriers. EU Photo.gifts replaced the order without hesitation. It was for a birthday gift and the Birthday girl was over the moon delighted with her portrait gif... See more

Rated 5 out of 5 stars

Great prints. I ordered 3 tile prints, unfortunately one of them was off centre but I contacted them and was able to get a reprint sorted straight away (free of charge). Very good customer service.

Rated 1 out of 5 stars

First time placed an order. Never again will I use this website for my photo needs. I placed an order 9th of December for a gift for a friend. It is the 22 and the tracking still has no update where i... See more

Rated 5 out of 5 stars

Photo.gifts site was so easy to navigate and order. Received my order very promptly, Quality was excellent. Highly recommended.

Company details

  1. Photo Printing Service
  2. Digital Printing Service
  3. Gift Shop
  4. Greeting Card Shop

Written by the company

At EU.photo.gifts, you can create personalised gifts that truly stand out. Whether you're looking for vibrant canvas prints or sleek acrylic prints, we offer unique options to showcase your memories. For a cosy touch, design a photo blanket or a personalised cushion, perfect for adding warmth to any space. You can also create custom mugs to make everyday moments even more special. Whatever the occasion, our personalised gifts are sure to leave a lasting impression.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(7,565)

609 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Unclear and not responsive

Send a message on 9th of December; on which I still have no answer. Also placed the order on the 9th of December. It’s now 8 days later and my order seems to be still in process, no answers from the company whatsoever.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service after complaint

I received the canvas in time. The problem is that the work was not correct as ordered. I complained with the official form and sent some photos. After 6 days I received an answer asking for photoprrofs. I already sent them with my complaint. I sent the photos again (the edge design was wrong - I ordered stretched but got grey colour). So I sent them again and waited again. After another 5 days I received an answer on that asking for photo proofs. So I sent my clear photos the 3rd time. Now after another 5 days I still did not get any reply. This canvas was a St. Nicholas gift which is past now. I don´t know where this company is located. I think they read their Emails only once a week and maybe don´t understand them even I tried to complain before writing an experience report.
Very sorry ... Olaf van Ellen / Germany

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Never again

I asked for this order to be shipped to spain and I would pay any associated costs. I did receive a reply but UPS had the order they said you locked the order so they couldn't send to alternative address. Very unprofessional service. You are based in Germany with a UK customer service line and I was then told you had it all sorted.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with product

Really pleased with product. Lovely quality & well packed for delivery. Easy to use website. Ready to hang. No need for frames. The way to go!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I have used this company before to do my late son’s ‘book of life’ and I could not be happier with it. This time I ordered to two canvas prints and they arrived yesterday and today. I am very pleased with the finished product. I will always use r this company for special things.

30 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look