Absolutely wonderful company with 5 star customer service. I purchased a Freedom Pro wheelchair some time ago and had contacted Etech today regarding a loose bolt. Within 10 mins Michael had respon... See more
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Review summary
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Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
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We made an appointment to view a powered wheelchair. Staff were friendly, knowledgeable and professional. We were shown some options and my wife was able to do a test drive in a wheelchair before maki... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Second hand battery recived
Second hand battery recived .However on calling them the matter was resolved within a few days all is well now
30 March 2026
Reply from Etech Mobility UK
Thank you for your feedback.
We’re sorry to hear about this and have reached out to you to look into the issue and get it resolved as quickly as possible.
Excellent customer services
Excellent customer services. Really pleased with our purchase. Good quality, value for money and very good after sales service
30 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with your Freedom Pro ST and that you found it to be of good quality and great value for money. It’s especially nice to know our after-sales service has made a positive impression, too.
Thank you again for your support and for taking the time to share your experience.
Reply from Etech Mobility UK
Thank you for your kind review!
We’re really pleased to hear that your order arrived even earlier than expected and that you were happy with the price. That’s exactly the experience we aim to deliver.
Thank you again for choosing us.
I was blown away by this Etech power…
I was blown away by this Etech power chair, that 1 i could afford it, and 2 it being far superior to any Nhs wheelchair i've ever had in my 60 years of wheelchair use, at first the controls seemed very sensitive, mostly due to the lightness of the chair and me not being overly huge, so it felt like i was travelling on air really, but after a short while it was easy. Initially i was worried that my legs would be too short to reach the plate, but no... at 4'11 my feet do sit nicely on the plate. Love the colour, and the fact that dirt doesn't seem to cling on to the frame as much as it did on my last chair, so much easier to keep it looking great :-)
I haven't as yet had the need for any further assistance, but am reassured by the contact i have had, that Etech care about their customers. My disability is Polio.
Thank you
Ivonice from Exeter
23 March 2026
Reply from Etech Mobility UK
Thank you so much for your wonderful and heartfelt review, Ivonice.
We’re truly delighted to hear how much you’re enjoying your Freedom Pro ST, especially after so many years of experience with different wheelchairs. Hearing that it feels superior and still affordable really means a lot to us.
It’s great to know that the controls quickly became comfortable after a short adjustment period and that the footplate works well for you, too. Details like that are so important, so we’re really pleased it suits you perfectly. And we love that you’re enjoying the colour and how easy it is to keep clean — those little things make a big difference day to day.
Most importantly, it means a lot to hear that you feel reassured by our support, even if you haven’t needed it yet. That peace of mind is exactly what we aim to provide.
Thank you again for your kind words and for sharing your experience. We’re always here if you ever need anything.
Everyone is always so helpful on the…
Everyone is always so helpful on the phone when I call in for anything
23 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind words!
We’re really pleased to hear that you’ve found our team helpful whenever you’ve called in. Being there on the phone and making sure you feel supported is something we really value.
Thank you again for your feedback.
I ordered a wheelchair and it’s changed…
I ordered a wheelchair and it’s changed my life I have been in a wheelchair over 20 years I have a large one from the hospital but wanted a foldable powered wheelchair, it arrived and was so easy to assemble. It’s very comfortable and so easy to manoeuvre around. Would highly recommend.
24 March 2026
Reply from Etech Mobility UK
Thank you so much for your wonderful review!
We’re truly delighted to hear that your LiteMax has made such a positive difference for you, especially after over 20 years of using a wheelchair. Knowing it’s brought you more comfort, ease of use, and manoeuvrability really means a lot to us.
It’s great to hear that it was easy to assemble and that it’s working so well as a foldable powered option alongside your existing chair.
Thank you again for your kind words and recommendation — we really appreciate your support and are always here if you need anything.
Excellent customer service
Excellent customer service. They sorted it out the part I required and I received it the next day. Brilliant experience
27 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that our team was able to sort the part you needed quickly and get it to you the very next day. That’s exactly the level of service we aim to provide.
Thank you again for your support and for choosing us — we truly appreciate it.
Great products, good quality, very pleased!
Ordering was super easy with lots of product photos and in depth descriptions. There is also a website chat option to answer any questions. The chair arrived exactly when they said it would, delivery included. I received just what I was looking for, great products, good quality, very pleased!
11 February 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that you found the ordering process easy and that the product photos, descriptions, and chat support helped you make the right choice. It’s great to know everything arrived exactly when expected and that you’re happy with the quality of your Freedom Pro ST.
Thank you again for your kind words and for choosing us — we truly appreciate your support.
Not high anouth and no parking brake
After speaking to the representatives of the Company. all my problems about the parking brakes have been resolved I needed to push down a lot harder I was worried I might brake the handel. all in all the stroller is extremely good value for money and well made and very easy to ascemble as the 4 parts are number ie 1 to 1 and so on and if you feel that you have a problem just call and they will resolve it straight away Regards L batten
27 March 2026
Reply from Etech Mobility UK
Thank you for taking the time to update your review!
We’re really pleased to hear that the issue with the parking brakes has now been resolved and that our team was able to guide you through it. It’s completely understandable to be cautious, so we’re glad that you gave us confidence.
It’s also great to know you’re finding the stroller well-made, easy to assemble, and good value for money. Your feedback about the numbered parts and ease of setup is really appreciated.
Thank you again for your comments, and please remember we’re always here if you need any further help or support.
Excellent customer service.
From the initial contact to the delivery and after sales help with advice, I cannot fault Etech. Most helpful and friendly.
27 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that your experience has been positive from the very first contact right through to delivery and after-sales support. Being helpful and friendly at every stage is exactly what we aim for.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for taking the time to share your feedback.
Exceptional company to deal with
Exceptional company to deal with, fast shipping and great quality purchases.
26 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind words!
We’re really pleased to hear that you found us exceptional to deal with and that you were happy with the fast shipping and product quality. That’s exactly the experience we aim to provide.
Thank you again for your support.
When my delivery turned up its…
When my delivery turned up it was wrong, contacted you via WhatsApp and resend out
26 March 2026
Reply from Etech Mobility UK
Thank you for your review!
We’re sorry to hear the original delivery wasn’t correct, but we’re really pleased we could get this resolved quickly for you via WhatsApp and send out the replacement without delay.
Thank you for your understanding and for taking the time to share your experience — we truly appreciate it.
Good service
Good service, great product. But.... too many review emails. I bought 3 products but shipping was in 3 different packages so this is my 3rd survey!!!
19 March 2026
Reply from Etech Mobility UK
Thank you for your feedback!
We’re really pleased to hear that you’re happy with the service and the products. That means a lot to us.
We’re sorry about the number of review emails — we completely understand how that can feel excessive, especially when orders are shipped separately. This is really helpful feedback, and we’ll take it on board as we look at improving our communication.
Thank you again for taking the time to share your experience — it’s truly appreciated.
Can you please let me know what have I …
Can you please let me know what have I ordered.
25 March 2026
Reply from Etech Mobility UK
Thank you for your review!
It looks like your comment may relate to an earlier query, but we’re really pleased to see your rating has since been updated. If you ever need confirmation of your order or have any questions at all, please don’t hesitate to get in touch with our team — we’re always happy to help.
Thank you again for your support. We truly appreciate it.
I’m honestly so impressed with ETech…
I’m honestly so impressed with ETech Mobility. I ordered my chair at 4 pm, and it was literally here the next day, at 8 am. I couldn't believe it. It was packaged really well, too. There was a tiny broken bit on the side when it arrived, but I rang them that morning, and they were great on the phone. They sent the replacement part out immediately (it arrived the next day and just clicked in) and even gave me a voucher to say sorry, which was a lovely touch. I’m obsessed with the purple colour! The chair is so comfy, easy to fold, and the battery lasts ages. It’s actually got some decent speed to it as well! It’s given me my freedom and my life back. If you’re thinking about getting one, just do it.
24 March 2026
Reply from Etech Mobility UK
Thank you so much for such an amazing and heartfelt review!
We’re absolutely delighted to hear how impressed you’ve been from start to finish. Next day delivery that quick is always a great surprise, and we’re really glad everything arrived well packaged. We’re sorry about the small issue on arrival, but it’s great to hear it was sorted quickly and easily, and that the replacement part and voucher helped put things right.
It’s fantastic to know you’re loving the purple colour, the comfort, the folding, and the battery life. And even better to hear it’s given you your freedom and your life back — that truly means everything to us.
Thank you again for your kind words and recommendation. It means a lot to the whole team, and we’re always here if you need anything at all.
Chair unsuitable to my needs.
Chair unsuitable to my needs.
I phoned the company to resolve the issue and the person I spoke to was very helpful and I appreciate all the help he gave to resolve the issue. Thank you very much.
13 March 2026
Reply from Etech Mobility UK
Thank you for your feedback, and we’re sorry to hear that the chair was not suitable for your needs.
We have attempted to reach out to you to better understand the situation and to see how we can help. Our team is always here to offer support, whether that’s advice, adjustments, or exploring alternative options that may be more suitable.
Please don’t hesitate to get in touch with us directly — we’d really like to assist you in finding the right solution.
Excellent service and great product
Excellent service and great product, I would recommend to anyone, 10 out of 10
24 March 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re absolutely delighted to hear you’re so happy with both the service and your Freedom Elite AFMR. A 10 out of 10 and a recommendation like that truly means a lot to the whole team.
Thank you again for choosing us — we really appreciate your support and are always here if you need anything.
Fantastic people to deal with
The staff from the very first contact were all very helpful and knowledgeable answering all my queries instantly.
The Electric wheelchair when it arrived was very well built and sturdy, exceeding my expectations.
24 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that our team was helpful and knowledgeable from your very first contact, and that all your questions were answered quickly.
It’s also fantastic to know that your Freedom Pro ST exceeded your expectations in terms of build quality and sturdiness — that’s exactly what we aim to deliver.
Thank you again for choosing us and for taking the time to share your experience. We truly appreciate your support.
Etech Mobility giving me the Freedom to travel
I had looked at several makes of electric wheelchairs but etech mobility had quite a wide range that would suit me better at reasonable prices with options for add-ons. At their showroom we met Michael who showed us all types to choose from.He demonstrated how they worked and I was able to try them out. He did not try to push us into buying one but let us take our time. I chose the Freedom Elite recliner model which I am really pleased with.Because I have spinal stenosis I now find it difficult to walk any distance. This is going to let me get out more with my family. I found the staff very friendly and helpful and would recommend them.
24 March 2026
Reply from Etech Mobility UK
Thank you so much for your thoughtful and detailed review!
We’re really pleased to hear that visiting our showroom helped you find the right chair and that Michael took the time to demonstrate the options and let you try them without any pressure. That’s exactly how we believe the experience should be.
It’s wonderful to know that your Freedom Elite AR is making a positive difference, especially with your spinal stenosis. Being able to get out more with your family is exactly what these chairs are designed for, so hearing that means a lot to us.
Thank you again for your kind words and recommendation. We truly appreciate your support and are always here if you need anything in the future.
From Mobility Scooter to Wheelchair
After using a mobility scooter for years when visiting family, Holidays, Shopping and Medical Appointments. After using my etech electronic wheelchair with family. Ive realised that I can now be more involved with family outings and feel as if im part of the group. Not following behind.
14 March 2026
Unprompted review
Reply from Etech Mobility UK
Thank you so much for sharing this — it truly means a lot to us!
Hearing that your electric wheelchair has helped you feel more involved in family outings and part of the group again is exactly why we do what we do. That shift from feeling like you’re following behind to being fully included is such a powerful change.
We’re really glad your chair is making those moments with family easier and more enjoyable. That sense of independence and connection is everything.
Thank you again for your kind words and for trusting us to be part of that journey.
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