Absolutely wonderful company with 5 star customer service. I purchased a Freedom Pro wheelchair some time ago and had contacted Etech today regarding a loose bolt. Within 10 mins Michael had respon... See more
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Great company. Excellent products and fast dispatch also. The wheelchairs are brilliant my husband brought me the Y20 Luxe, its a great chair and extremely comfortable. The controls are taking me a li... See more
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We made an appointment to view a powered wheelchair. Staff were friendly, knowledgeable and professional. We were shown some options and my wife was able to do a test drive in a wheelchair before maki... See more
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Excellent service with ordering & prompt delivery. Well made product Unable to access on/ off switch when folded flat not made clear in pro mo video Only accessible using small pencil etc so I don'... See more
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Company details
Written by the company
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Written by the company
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Contact info
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, United Kingdom
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Etech Mobility UK
Thank you for your feedback, and we’re very sorry to read this.
We take comments like this seriously, however we’ve been unable to locate your details to look into what may have happened. Please do get in touch with us directly so we can understand the situation and put things right. You can call us on 0121 661 4336 or email support@etechmobility.co.uk.
We’re always here to help and would really appreciate the opportunity to resolve this for you.
Reply from Etech Mobility UK
Thank you for your feedback!
We’re really pleased to hear that you love your Freedom Pro ST — that’s great to know.
We’re sorry to hear the delivery experience wasn’t up to the same standard. That’s certainly not what we aim for, and we appreciate you bringing it to our attention. We’ll take this on board and review it with the courier.
If there’s anything further you’d like to share or if we can help in any way, please don’t hesitate to get in touch.
Reply from Etech Mobility UK
Thanks for the great feedback!
A very knowledgeable and not pushy…
A very knowledgeable and not pushy salesman, thank you Amin, who explained everything and took time with my wife, the chair user, together with a good product at a competetive price.
2 April 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that Asim took the time to explain everything clearly and support your wife in choosing the right chair, without any pressure. That’s exactly the experience we aim to provide.
It’s great to know you’re happy with your Freedom Pro ST and that you found it to be a good product at a competitive price.
Thank you again for your support.
Delivered promptly and left securely
Delivered promptly and left securely. Lovely colour and very compact to fold up in car. Very good price.
26 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that your Vera Rollator was delivered promptly and left securely. It’s great to know you’re happy with the colour, how compact it is for transport, and that you found it good value for money.
Thank you again for your support.
Reply from Etech Mobility UK
Thanks for your kind words!
It was so easy to arrange what I needed…
It was so easy to arrange what I needed and then supplied. Delivered as quoted but more important than that I absolutely live it so light and easy to collapse it does everything you said it would which is unusual now days. Well done and Thank you
I’m
2 April 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that everything was easy to arrange and delivered as promised. It’s even better to know that you’re loving your MS270, especially how light it is and how easy it is to fold.
Hearing that it does exactly what we said it would means a lot to us, as that’s exactly the standard we aim to deliver.
Thank you again for your kind words and support.
Very helpful on the phone including…
Very helpful on the phone including scheduling the order to fit my needs. Product appears as advertised and no problems to date.
2 April 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that our team was helpful on the phone and able to schedule the order to suit your needs. It’s great to know everything arrived as expected and that you’ve had no issues so far.
We hope you continue to enjoy your Freedom Pro AF, and thank you again for taking the time to share your feedback.
Easy to order
Easy to order, prompt delivery and does exactly as described. Easy to fold and unfold and fits in the car boot no problem. Very satisfied. Would recommend.
30 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that ordering was easy, delivery was prompt, and that the chair does exactly as expected. It’s great to know you’re finding it easy to fold and that it fits in your car boot without any issues.
Thank you again for your recommendation.
Seamless service
I have had my freedom pro st for a week now. So far, a fabulous, seamless service from Etech. Delivered on time. Very easy to assemble (2 people needed really to lift from box etc). Very comfortable chair. My first powerchair and it is certainly light to the touch for steering! The support emails with how to videos from Etech have been very helpful. The build quality appears to be very good. A solid chair with one touch folding pretty much. I look forward to many new days put with my "new legs!"
Thank you Etch, so far, brilliant service.
1 April 2026
Reply from Etech Mobility UK
Thank you so much for your fantastic review!
We’re delighted to hear that your experience with your Freedom Pro ST has been seamless from start to finish. It’s great to know delivery was on time, assembly was straightforward, and that you’re finding the chair comfortable and easy to control, especially as your first powerchair.
We’re also really pleased that the support emails and video guides have been helpful. That extra guidance can make all the difference when getting started.
“New legs” is exactly what we love to hear. We hope it opens up many more days out and enjoyable moments for you.
Thank you again for your kind words and support.
Reply from Etech Mobility UK
Thanks for your kind review!
The boys presenting the chairs were…
The boys presenting the chairs were very knowledgable and answered questions in detail. They were very patient and helpful.
31 March 2026
Reply from Etech Mobility UK
Thank you for your kind review!
We’re really pleased to hear that the team were knowledgeable, patient, and able to answer your questions in detail. That’s exactly the experience we aim to provide when helping customers choose the right chair.
We hope you continue to enjoy your Freedom Elite AFMR, and if there’s anything more we can do to improve your experience even further, please don’t hesitate to let us know.
Very pleased with the wheelchair…
Very pleased with the wheelchair comfortable ride, joystick a bit sensitive but like anything with practice i think it's going to be okay, my biggest problem is remembering how fold and unfold my chair, I had a stroke 5 years ago and it messed up my brain, I read the instructions and watched the video and think I have cracked it, but no because I have forgotten what I read or watched, any suggestions well come
24 March 2026
Reply from Etech Mobility UK
Thank you so much for your honest and thoughtful review!
We’re really pleased to hear that you’re happy with the comfort of your Freedom Pro AF and that you’re getting used to the joystick. You’re absolutely right, it does become much easier with a bit of practice.
Regarding remembering how to fold and unfold the chair, thank you for sharing that with us. You’re definitely not alone in finding this tricky, and there are a few simple things that can really help:
• Keep a printed step-by-step guide nearby
You could have a simple printed sheet with just a few key steps written in large, clear text. Keeping it next to where you store the chair can make it easy to follow each time.
• Use your phone to record your own video
Sometimes it helps to record yourself (or a family member) doing the steps. Watching your own familiar video can be easier to remember than a general one.
• Create a short checklist
Even something like “1. Power off, 2. Release latch, 3. Fold” written in your own words can make a big difference.
• Repetition in a calm setting
Practising a few times when you’re not in a rush can help build confidence and make it feel more natural over time.
If it would help, we’d be more than happy to create a simplified step-by-step guide for you or talk you through it again over the phone at your pace.
Thank you again for your kind words and for sharing your experience.
Excellent communication
Excellent communication with them. They responded to all my questions thoroughly and made me feel that the purchase of this item was the correct one for me even though I was unable to go to their store to view the item.
Thank you
31 March 2026
Reply from Etech Mobility UK
Thank you so much for your kind review!
We’re really pleased to hear that our communication helped you feel confident in your decision, especially without being able to visit the showroom in person. Making sure you have all the information you need is something we take great pride in.
We hope you continue to enjoy your Freedom Pro ST, and thank you again for your trust and support. We’re always here if you need anything.
Excellent quality
Excellent quality. Comfortable. Easy to operate but time and practice needed to to get fully used to sensitive control in tight spaces and when going across slopes.
31 March 2026
Reply from Etech Mobility UK
Thank you so much for your thoughtful review!
We’re really pleased to hear that you’re happy with the quality, comfort, and ease of use of your Freedom Elite AF.
We also appreciate your honest feedback about the controls. You’re absolutely right, it can take a little time and practice to get fully comfortable, especially in tight spaces or on slopes. Once you get used to it, it becomes much more natural.
Thank you again for taking the time to share your experience. We truly appreciate your support and are always here if you need any help.
thank you happy with my purchase…
thank you happy with my purchase arrived on date good time
31 March 2026
Reply from Etech Mobility UK
We are glad to hear it. Thanks for your kind review!
Reply from Etech Mobility UK
Thanks for your lovely review!
Reply from Etech Mobility UK
Thanks for your kind words!
My daughter loves her rolater she got . Glad it came Rosemarie can get out more now.
Hi my daughter loves her rolater am glad she got it it gets her out more .
24 March 2026
Reply from Etech Mobility UK
Thank you so much for your lovely review!
We’re really pleased to hear that your daughter is loving her Vera Rollator and that it’s helping her get out more. That increased confidence and independence is exactly what it’s designed for.
Thank you again for your kind words — we truly appreciate your support.
Second hand battery recived
Second hand battery recived .However on calling them the matter was resolved within a few days all is well now
30 March 2026
Reply from Etech Mobility UK
Thank you for your feedback.
We’re sorry to hear about this and have reached out to you to look into the issue and get it resolved as quickly as possible.
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