Essential Foods Direct Reviews 

126
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the excellent service and friendly staff, often highlighting specific individuals for their politeness and helpfulness. People frequently mention getting great deals and a wide variety of products, including beef, chicken, pork, and seafood, which helps them stock their freezers. However, some customers also noted significant dissatisfaction with the quality of the meat, describing it as low-quality, small, and having an off-putting taste or texture. There are concerns about sales tactics and discrepancies in product weight or type compared to what was promised. A few other people also felt that the pricing was not always transparent, and some even reported negative interactions with staff regarding pricing information.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing satisfaction with the variety,... See more

Quality

Users describe ambiguous interactions with quality, with some customers praising the meat as delicious,... See more

Staff

Consumers find staff to be helpful and professional, with many reviewers praising specific employees for... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing dissatisfaction, citing... See more

Service

Customers consistently note positive experiences with service, with many describing it as wonderful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Essential Foods Direct was amazing!! The amount of meat I got for the money I spent is CRAZY!! The quality of the steaks, chicken, pork, and seafood is Ruth's Chris Steak House qual... See more

Rated 5 out of 5 stars

What a great deal. Happy customer. Purchased the steak, chicken and seafood for my 4th of July cookout. Ending up getting a great deal and stocking up my freezer. Meat was tender and had great fla... See more

Rated 5 out of 5 stars

Super great and really fun I was greeting with good energy and customer serves. I great respect to the people that can work all day in any weather and still keep good energy and good smiles.there’s d... See more

Rated 5 out of 5 stars

Saw this sale driving by. Pulled in to check it out, with intention on not buying anything. Kyle noticed me, immediately greeted and helped me. Needless to say he talked me into it, with in a few m... See more


Company details

  1. Meat Products Supplier
  2. Meat Wholesaler
  3. Online Food Ordering Service

Written by the company

Welcome to Essential Foods Direct, your trusted frozen prepackaged meat delivery service. Enjoy 100% All-Natural American Steak, Chicken, and Pork. Our product is unlike the rest and delivered directly to your doorstep.


Contact info

3.2

Average

TrustScore 3 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(126)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast turn around on order

Fast turn around on order. Food looks great. Haven’t tried yet.

27 November 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Thanks Dale! Be sure to give us an update when you are able to try the product. We look forward to serving you in the future.

Rated 5 out of 5 stars

Essential Foods Direct has great and…

Essential Foods Direct has great and fast service and delivery!! The meat is great and I will surely recommend it to everyone!!

27 November 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

We appreciate you and look forward to serving you again!

Rated 5 out of 5 stars

I am pleased

I am please. I will be ordering again. I like the discounts.

27 November 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Kathryn, we appreciate you. We do our best to offer the best prices in the market while offering premium product.

Rated 5 out of 5 stars

Quality

Quality, shipping and boxing, bang for the buck, and damn good flavor!!

27 November 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Karen, we love to hear that! We look forward to serving you again soon.

Rated 5 out of 5 stars

WOW!

Ordered some steaks to stock my freezer and all my friends were asking what I "did different this time"

I was tempted to keep my secrets but I had to spread the word!!

1 December 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Nathan, we appreciate you! We look forward to serving you again soon.

Rated 5 out of 5 stars

Wow!

Couldn’t have been more impressed with the meat. Will definitely be ordering again!

2 December 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Mateo, we appreciate you. We can't wait to send out your next order!

Rated 5 out of 5 stars

Highly recommended!

Exceptional quality! Essential Foods Direct consistently has top notch meats. They are my go to choice for premium products. I get my meat delivered on time (never late) every 4 weeks!

24 November 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

We appreciate you, Grant! Thank you for your review, we look forward to serving you again.

Rated 5 out of 5 stars

Every time I’ve ordered from essential…

Every time I’ve ordered from essential foods I’ve been more than impressed! Fast shipping with high quality product! Beats any deal you’ll find!

16 November 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Derick, we appreciate you!

Rated 5 out of 5 stars

Just received my first order a few days…

Just received my first order a few days ago and I'm super happy with the quality! I live all the way in AZ and I was a little worried about it showing up and still being frozen. It was frozen solid! Packaged well and looked great. Made the T-bones last night and they were amazing! Nice marbling and they had great flavor. Tomorrow I'll be making some pork chops! I'm hoping they are as nice as the steaks were!
In my opinion, I wouldn't hesitate to buy from them. I'll be placing another order in a couple weeks.

1 December 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Scott, we appreciate your feedback and look forward to serving you again.

Rated 5 out of 5 stars

You need to try this Meat!…

The products arrived quickly and were well packed. I liked the price and I really like the products. We had burgers tonight and they were absolutely fantastic. We enjoyed the T-bones last night and they too were great!
Thank you for the really high-quality meats you provide and you can count on us to be loyal customers! We love to support American companies supplying American produced products!

28 November 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you Jeffrey, we appreciate you and are glad you are enjoying your product!

Rated 5 out of 5 stars

Delivered wonderfully

The products shipped promptly and packed well. When we prepared the items for dinner, the freshness surpassed our expectations.

13 November 2023
Unprompted review
Essential Foods Direct logo

Reply from Essential Foods Direct

Thank you, we very much appreciate you! We look forward to stocking your next order.

Rated 4 out of 5 stars

The quality of food is delicious but I…

The quality of food is delicious but I was supposed to receive 2 pounds of bacon and it wasn't shipped. I contacted the company and they are shipping bacon.

30 October 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Yes, of course. The bacon will be delivered on Saturday! We are pleased you are happy with the quality!

Rated 4 out of 5 stars

the packaged meat was delivered…

the packaged meat was delivered unfrozen and messy.
However, the meat received is very good quality.
Please improve delivery method, perhaps in a Styrofoam cooler.

23 October 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Rosemary- thank you! We are still learning and appreciate the feedback. We will surely take this in to consideration moving forward.

Rated 1 out of 5 stars

Meat got to my house rotten

Meat got to my house rotten! I sent an email and I did not receive a response!

23 October 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Daniel- we are so sorry for this! Please email hello@essentialfoodsdirect.com as we do not see an email from you. Thank you!
Update: Resolution has been met.

Rated 2 out of 5 stars

Poor packaging

Meat was thawing out by the time it arrived and dry ice was gone. One of the hamburger packs was split open as well.

23 October 2023
Rated 4 out of 5 stars

I love the meat

I love the meat itself. Truly, the only misgiving I feel the packaging should be colder and perhaps even smaller.

23 October 2023
Essential Foods Direct logo

Reply from Essential Foods Direct

Stacy, we are still learning and appreciate your feedback! This was a mass sale event, in the future we will take this in to consideration. Thank you!

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