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Rated 1 out of 5 stars

VOUS ETES DES VOLEURS BANDES D ESCROCS AIR CARAIBE ME SIGNALE QUE LE CHANGEMENT DE PRENOM AURAIT DU ETRE GRATUIT PUISQUE MA DEMANDE A ETE FAITE DANS LES 24 HEURES D AUTANT... See more

Company replied

Rated 5 out of 5 stars

I would like to share the good service I've benefited from because good thinks have to be said not only bad. I've made a mistake with the year of my birth when I booked the ticket and I let them know... See more

Company replied

Rated 1 out of 5 stars

ATTENTION ESKY est une entreprise d’ESCROC ! Mon vol annulé depuis 2 ans Barcelone-maroc et après tant d’appel et de mail à parler avec des incompétents, il me rembourse 195€ mais se garde 55€ d... See more

Company replied

Rated 4 out of 5 stars

The add on service option is good that is accessible. But somehow the check in luggage price was unexpectedly not included in the promo price. So hopefuly it would be already reflected on the price li... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Réservation de billets d’avion et d’hôtels en un seul endroit. Assurance, location de voitures, parkings et aubaines sur des billets d’avion pas chers – Nous vous accompagnons à chaque étape !


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Registrations, registrations….Where is ireference number

Where is ireference number? Last time I got everything on my mail including the receipt, this time nothing. Why complications?

2 February 2023
Unprompted review
Esky logo

Reply from Esky

Hello, we want to help, but we cannot identify you in our system. If you do not know the booking number, please provide the e-mail address to which it was made. Write to us using the contact form https://www.esky.com/about-us/contact. We will do everything we can to help. Best regards, eSky.

Rated 5 out of 5 stars

simple et rapide

simple, rapide, efficace

30 January 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.

Rated 1 out of 5 stars

I have been charged for return flights…

I have been charged for return flights original cost on website cost should be £28 each 1 way invoice came through at €61.17 each with a return journey for same day why? Trying to contact esky to find reason is impossible and you can only rate 5 out of 5 or it doesnt accept the review

26 January 2023
Unprompted review
Esky logo

Reply from Esky

Hello, if you need help with your booking, please contact us via the contact form: https://www.esky.com/about-us/contact. By selecting the appropriate category and topic. We will do our best to answer your questions. Best regards, eSky.

Rated 5 out of 5 stars

Fast and easy to book your flight with…

Fast and easy to book your flight with Esky.
You will also find it a little bit cheaper if you book with Esky.
Well done .
Richard Borg.

14 January 2023
Unprompted review
Esky logo

Reply from Esky

Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.

Rated 5 out of 5 stars

I want to change the date

I want to change the date, i received a mail quickly. Hope to solve.

10 January 2023
Unprompted review
Esky logo

Reply from Esky

Good morning, we have sent you a message regarding this matter. Please, please check your e-mail. Thank you. Best regards, eSky.

Rated 5 out of 5 stars

simply easy fair price

quick, simple, effective, fair mechanism

6 January 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for using our website and for appreciating our work. Best regards, eSky.

Rated 5 out of 5 stars

The easy procedure!

1 January 2023
Unprompted review
Esky logo

Reply from Esky

Hello, thank you for your opinion. We wish you a pleasant journey and in case of any issues we are here to help! Best regards, eSky.

Rated 5 out of 5 stars

Straightforwardness with prices

I appreciate your straightforwardness with prices. I was choosing between several similar sites, and really got frustrated with difference of start and final price (that can be 150%!)
Your design and process are simple and clear.
Entire transaction completed on your site not redirected to the vendor.

11 December 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

Great work!

I've been looking for a specific flight for a while. The one I found was competitive and works out great at a super price.

3 December 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky

Rated 5 out of 5 stars

It was easy to book

It was easy to book, though the journey is short but when flying it takes 2 stops and 28 hours and not cheap! Easy to book!

3 December 2022
Unprompted review
Esky logo

Reply from Esky

Thank you for your feedback; we really appreciate it.
Best regards,
eSky

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