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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using this app for 4 years now and it’s been advancing steadily. With every new year that comes by the devs and officials do their best to keep a safe platform for all users and to continue... See more

Company replied

Rated 5 out of 5 stars

Epal in my opinion this platform is for gamers whom would prefer to play with someone instead of alone, you can find your perfect duo in here. With an active community it is a great platform to meet... See more

Company replied

Rated 1 out of 5 stars

It’s a decent site, but its security is horrendous it’s not good at securing people whether be age or ppl asking for nsfw things, the mods also seem more like bots than anything random messages. There... See more

Company replied

Rated 2 out of 5 stars

Epal protects perverts, scammers, and blackmailers over sellers. Epals cannot leave written reviews for toxic clients which means epals have to go into orders blind to risks. They took away this featu... See more

Company replied

Company details

  1. Online Marketplace
  2. Gaming service Provider

Written by the company

E-Pal is a platform that provides affordable lifestyle services. You can game, chat and order lifestyle services from more than 100,000 ePals on our platform.


Contact info

3.4

Average

TrustScore 3.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

It’s a decent site not enough security

It’s a decent site, but its security is horrendous it’s not good at securing people whether be age or ppl asking for nsfw things, the mods also seem more like bots than anything random messages. There is a better why they can up their security. Trolls keep getting in and rolling around causing chaos.

10 January 2026
Unprompted review
epal.gg logo

Reply from epal.gg

Hi there,

Thanks for being honest about your experience — we’re sorry it felt this way. Security and moderation issues are frustrating, and we understand why this raised concerns for you. We’re working on improving these areas, and if you’re open to it, we’d really like to look into what happened and help. You can reach us on discord (https://discord.gg/jZRRhahuTX).

Thanks again for speaking up.

— ePal Team

Rated 1 out of 5 stars

nsfw site

there support pedos and nsfw sellers if you earn a lot you get unbanned fast if you earn nothing you get perma banned from normal selfies this site is full of cringe nsfw buyers

10 January 2026
Unprompted review
epal.gg logo

Reply from epal.gg

Hi there,

Thanks for sharing your thoughts. We’re really sorry you had a frustrating experience. At ePal, we take safety and community rules seriously, and we’re always looking to make things better. If you ran into any issues on the platform, we’d love to help get them sorted — feel free to reach out to us anytime.

— ePal Team

Rated 1 out of 5 stars

horrible site

genuinely horrible, the officials don't follow their own rules, they keep people that do NSFW just cause it gets them money and the site is 16+. epal is turning into a p0rn site. not a gaming one.

10 February 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hello~

We’re sorry you feel this way. ePal is meant to be a safe, gaming-focused community, and we take all reports of NSFW content seriously.If you’re open to it, please reach out to us via a support ticket or on Discord (https://discord.gg/jZRRhahuTX) with any relevant details.


— ePal Team

Rated 4 out of 5 stars

It’s good once you get started

A bit hard to find customers as an epal but once you get started it’s hard to stop lol. You’ll find good people and make a little cash on the side <3
Overall not a bad experience just takes a bit of time and networking

9 January 2026
Unprompted review
epal.gg logo

Reply from epal.gg

Hi Nevaeh Atkins,

Aww, thanks so much for your honest review! 💛
We totally get it takes a little time to get started, and we’re so glad you’ve met great people and earned some extra cash here.
Hope you keep having fun and getting wonderful experience!

Rated 1 out of 5 stars

NSFW site

It was supposed to be a gamer site, and yet almost half ppl there do NSFW and the owners don't care and protect them while banning the nice ppl for nothing

10 January 2026
Unprompted review
epal.gg logo

Reply from epal.gg

Hi Andrzej,

We’re sorry you’ve had this experience — that’s not what we want ePal to be. If you’ve seen accounts breaking the rules, please report them. We review every report and take action based on the evidence.

If something specific happened to you, we’d really like to understand and help. Feel free to reach out to us directly — we’re here to listen and work through it with you.

Rated 1 out of 5 stars

i got perma banned unfairly as an epal

i got perma banned for only having an invalid pfp where you could see my thigh and there was no other skin showing after they let me out that picture up. no warning no temporary freeze just permanent ban. while popular epals show boobs and thighs on the feed regularly. they don’t give a fk about epals unless you give them a lot of money and their mod team is unfair and corrupted to the bone they let some epals break the rules because they have connection with the mods but fk the rest of us. ridiculous.

9 December 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hello brenda quintana,

We understand a permanent ban can feel unfair. If you believe your account was actioned incorrectly, please share your account info and any related details with us, and we’ll look into your case carefully and respond properly..

We also want to clarify that moderation decisions are made based on our guidelines — not on personal relationships or earnings. All users are treated under the same rules.

Rated 1 out of 5 stars

epal allowepal allow nsfw sellers nsfw sellers and there ban…

epal allow nsfw sellers and there ban normal epals if there dont make much money

3 December 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hi Awww,

We’re really sorry you feel this way—we totally get how frustrating this must be for you.
We take all reports and feedback seriously, and review every account based on our guidelines.
If you’d like to share more about your situation, please reach out to us via a support ticket or on Discord (https://discord.gg/jZRRhahuTX) with any relevant details.

Rated 5 out of 5 stars

Fun for all

Great community, simple and sleek design. Easy to find someone to game with, and overall a good experience!

3 December 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hey there,

We’re thrilled you love our community and smooth platform, and that it’s easy for you to find gaming buddies. Hope you keep having a great time here!

Rated 1 out of 5 stars

PERMA BAN

I recently received a permanent ban from my account, but I believe there has been a misunderstanding. A friend of mine created a new account on the platform as a prank and pretended to be someone else. He contacted me to schedule a game, and when we played, he sent me a PayPal payment without asking for my permission. He already had my PayPal information from outside the platform and wanted to avoid the site’s fee.

I never requested or accepted off-site payments, and as soon as I realized what was happening, I finished the session and left. Later, he reported me and claimed that I had asked for the PayPal payment, which is not true.

I’ve been a member of E-Pal for five years and have always followed the rules and maintained a positive reputation. It feels unfair that my account was permanently banned because of this misunderstanding, while the new account of my friend that caused the issue is still active.

Please review my case again — I would really appreciate it if you could take my long and positive history on the platform into consideration.

30 October 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hi Axil,

Thanks for sharing the details of your situation, and we apologize for the delayed response. If you would like to request a re-review of your case, please send us your ePal account information along with any relevant evidence that can help clarify what happened. Once received, our team will carefully reassess the case.

We appreciate your patience and understanding, and we’ll make sure your appeal is reviewed thoroughly.

Rated 1 out of 5 stars

Worst App Ever

Overview:

I tried using this app and never felt so unhappy with an online platform. The overall experience was poor from start to finish

Management and hiring:

-The way they hire hosts and moderators feels so random and there is no clear and professional requirements.
-Management decisions and communication seem unreliable, leading to a rocky user experience.

Events and platform experience:
-Their events appear poorly planned and executed, so boring and u already know who is gonna win the same people every time :)
-The UI/UX design is clumsy and unintuitive, making navigation frustrating.
-When users contribute large gifts or payments, the site often malfunctions or slows down.

Industry positioning and environment:
-They market the site as a gaming and companionship platform, but the atmosphere and some practices feel more like a strip-club environment.
-There is a noticeable level of favoritism, which makes the platform feel unfair in every shape or form, even worse makes people wanna quite.

Income, fees, and fairness:
-They promise decent income, but in practice the same people keep getting richer, while those who actually need support struggle unless they know how to manipulate dumb high-spending clients who throw their money like rice :)
-Low engagement when u reach estar 1 or 2, orders dry up quickly.
-Withdrawal 20%, 10% on gifts, subscription and wish
-The overall earnings are inconsistent and often disappointing.

Technical issues and support:
-Repeated requests to fix site issues are met with excuses about insufficient income.
-The platform frequently breaks or becomes unreliable for no reason at all.

Suggestions for improvement if they wanna listen:)

-Improve transparency and consistency in hiring, moderation, and event planning.
-Rework the user experience design for easier navigation and stability
-Address fairness concerns by reducing favoritism and improving the distribution of opportunities.
-Reevaluate fee structure to be more competitive and clearly explained.
-Invest in reliability and performance, especially during high-traffic or high-payment events.
-Provide clearer, more proactive support and timely fixes for technical problems.
-Establish and publish a transparent set of criteria for penalties.
-Ensure punishments are applied uniformly, regardless of the seller/buyer’s size or income :)
-Improve support interactions and handling troll reviews….etc

13 October 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hi there,

We’re truly sorry to hear you’ve had such a frustrating and disappointing experience across the board—that’s never what we aim for.

We take your detailed feedback very seriously, from moderation and event fairness to fees, platform stability, UI/UX, and overall environment. Every point you’ve raised is noted and will be reviewed by our team to help us improve.

If you’re open to it, we’d genuinely appreciate the chance to understand your experience in more detail. Please feel free to reach out to us directly so we can look into the specific issues you encountered.

Thank you for taking the time to share your thoughts honestly—they help us grow.

Rated 3 out of 5 stars

Good place, but feels sexist

I have been with ePal for 3yrs. I had the most progress to potentially getting paid orders in my first year before I took a break. I came back and it's somehow harder! And it's way to easy to tell ePal is sexist. Out of all the eStars you come across or on the spotlight, 85-90% of them are Female. While the other 10-15% are Male. Making it very difficult for everyone to have a fair and equal chance.

Though recently, as of early March of 2026, an ePal Offical reached out to me, offering a chance to help improve myself so I could gain some exposure and be noticed. I am grateful for staff who actually go out to their people and offer some help on those who had a rough experience.

10 October 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hey Firelight,

Thanks for being with ePal for 3 years — we truly appreciate that~ We understand how discouraging it can feel when growth seems harder after coming back.

Visibility and spotlight placements aren’t based on gender, but on activity and overall performance metrics. That said, we understand why it might feel uneven.

If you’re open to it, we’d be glad to look at your profile and see how we can help improve your exposure.

Rated 1 out of 5 stars

0/5 worst staff ever. DONT BOTHER!!!!

epal and their discord staff and mod team, both on site and on disc are more concerned with ripping in to real hard working sellers than they are these gooner brained buyers and users. theyd rather spend their time warning you for having a "suggestive pfp" for simply being a woman and doing something completely innocent because it *could* be sexualized than banning people harassing ppl for little to nothing. 0/5 if i could. NEVER. EVER USE EPAL. 20% commission rate if ur thinking of being a seller btw. they take so much of what you earn. it's not worth it at all.

3 August 2024
Unprompted review
epal.gg logo

Reply from epal.gg

Hello there,

We sincerely apologize for the unpleasant experience this caused you.😭

Profile reviews and moderation decisions are based on our guidelines, and harassment reports are taken seriously regardless of who is involved. If you feel something wasn’t handled fairly, we’d genuinely like the chance to review it again.

Please feel free to reach out or submit an appeal — we’re open to taking another look!

Rated 1 out of 5 stars

E-pal is a SCAM DON'T USE IT THE NEXT OF

Thank you for being our longtime user and taking the time to write a review. We're so happy to hear that you like our platform. We appreciate your feedback and will continue improving the quality of our service and product design. Thank you again for being our user, and we hope you continue to enjoy our services.

15 July 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hi there, thank you for sharing your thoughts. We're really sorry to hear that you feel this way about E-pal. We strive to create a safe and enjoyable space for everyone, could you please reach out to us via in-app support? We'd love to look into your situation and make things right. Hope to hear from you soon!

Rated 1 out of 5 stars

Look at the copy and paste answers

Look at the copy and paste answers where they thank people who acutally leave them with a bad review, it's enough to say something about them LMFAO, they do not even read or look at what you send them, TRYING TO UNDERSTAND efficently what happened. (ignore the positive paid reviews, like "jodi" and "liljodi" on the same day lmao, what a circus) "No evidence" with 16 screenshots and a video proving i was scammed. I exposed myself too in that video, knowing i was doing that, to show they had a fkin scammer between their users, who does off platform transactions, propose nsfw (im a human too, why should i refuse if it's proposed to me?) and scam people (3 things against their terms) and guess what? I got banned, the scammer is safe there. You contact the support on discord... "Camille" doesn't even read what you type and barely give you a one word answer or give you more and more copy and paste answers.
The idea behind the site is good and i found a few good people, don't get me wrong, the team and the support tho? A joke, they take your money and that's it, the only thing they care about. I have (had, sorry) 180+ orders in there, and here i am, looking at myself getting banned while a scammer is still there, free to do his things. I really hope someday there will be an actual support behind them. Probably i'll make another account but, of course, I will never give you one more cent cause you don't actually deserve it, i'll just do off platform transactions as a ton of people do in there. Keep protecting the scammers, great job!

Reply to your bullshits: I provided you of EVERYTHING that happened on a third-party website, aka, Throne, and guess what? The user got banned and I've been refunded :) but you don't have enough evidence :(
No worries tho, I don't plan to use your s****y website again, keep up with the shitty work and you'll soon have to close it, gg

19 June 2025
Unprompted review
epal.gg logo

Reply from epal.gg

We protect the rights of all users—both ePals and clients. If you provide sufficient evidence proving a violation of our community guidelines, we will investigate and take appropriate action. Based on your case, our support team found that your account violated TOS based on the submitted proof. However, the evidence did not clearly demonstrate the ePal's wrongdoing. Therefore, we kindly ask you to contact our support team with additional, more concrete evidence. If your interaction with the seller occurred via third-party platforms, please provide verifiable proof (direct or circumstantial) of their violation—not just personal claims of compliance.

Rated 5 out of 5 stars

Hidden Gem

There's a lot of great people I met that are great to play videogames with and hang out. There's still some people who break TOS but when you look for the good members, this community is so welcoming and fun!

23 May 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hello Gia,

We’re so glad you’ve met amazing friends to game and hang out with, and that you find our community warm and fun. Feel free to report any rule-breaking users, we’ll take action based on your evidence. Also hope you enjoy your time here!

Rated 5 out of 5 stars

Good way to find new friends

Good way to find new friends

4 April 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hey Jodi,

Thank you so much! So glad you’re making wonderful new friends here 🥰 Hope you keep having fun and connecting with great people!

Rated 5 out of 5 stars

It's a good website

It is a nice way to engage with new gamers. You can basically rent a gamer for a few rounds if you don't wanna play alone. I made good experiences on there and everyone was super kind.

17 May 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hi Liljodi,

Thank you so much for your kind review! 💛 We’re really happy you’re meeting great gamers and having such positive experiences here.

Hope you keep having fun playing together!

Rated 1 out of 5 stars

Withdrawl fees that aren’t stated in epal

I’ve been on epal for the past 5 years, I started doing orders more so for the past 2 months, I wanted to withdraw $400, and while I understand initially there is a 10% platform fee and the $0.25 fee from PayPal I got $319.75 instead of $359.75 IF it was 10% in fees but instead I got $319.75 which is about 20% of initial amount, in FAQ and looking everywhere on the app it does not specify a 20% platform fee it only says 10% platform fee on the app and online. Honestly I like using to connect with other gamers but it seems too much.

10 May 2025
Unprompted review
epal.gg logo

Reply from epal.gg

‒ When withdrawing, E-Pal platform will charge 20% of the withdraw amount as commission fee. You can find it via this link: https://www.epal.gg/help/faq/21 and update log (V6.19.1 Feb. 23 2024) : https://www.epal.gg/help/update/138

Rated 1 out of 5 stars

Random Logouts on PC

Epals you can place orders with generally provide a very positive experience with chatting, gaming etc.

I have zero interest in using this service any longer however, as Epal logs you out of your account every other day. There is NO REASON to be sometimes randomly logged out. This is nothing but a nuisance for me, the customer you now lost.

Once I'm logged in, you let me stay logged in until I choose to log out.

Edit: This review provides accurate and factual information of what happened to me and what my experience was. I'm absolutely tired of being notified that I "have to provide more information to epal otherwise this review may be taken offline". Fix the service or not but leave me alone already. If you don't like negative reviews maybe don't negatively impact your customers.

25 March 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hey there,

Thank you for sharing your honest feedback. We’re sorry the frequent logouts made your experience frustrating.

While we can’t address individual account details here, our support team would be happy to look into what may be causing this and see if there’s a way to improve the experience for you.

If you’re open to it, please reach out to us via a support ticket or on Discord (https://discord.gg/8bAZsgm2) with any relevant details.

Rated 1 out of 5 stars

Say device is blocked and has no reason…

Say device is blocked and has no reason as to why its blocked then they take my money i had on there and didnt even get a refund for it. I wonder if they know no giving a service that is paid for is fraud/ theft. Still havent got a reply back from them about it. I guess I will file a charge back since they gave no reason for the device being blocked

27 February 2025
Unprompted review
epal.gg logo

Reply from epal.gg

Hi there,

We’re really sorry this happened and also apologize that our team hasn’t gotten back to you yet.

We’d like the chance to review your case and help clarify what happened. Please submit a support case or contact our official team on Discord, providing a detailed description, your user ID, and any relevant screenshots so we can investigate further.

Thank you for letting us know, and for giving us the opportunity to help.

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