Englishroses Reviews 

249
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the plants, enthusiastically noting that the gorgeous rose bushes arrive exceptionally healthy, securely packaged in protective boxes, and completely full of promising blooms. Many people also find the online ordering process extremely straightforward and truly appreciate the reliable, fast delivery service provided for special occasions. However, some reviewers were not happy with unexpected delivery delays and occasional coordination hiccups encountered with the third-party shipping service. Consumers pointed out specific frustrating instances where parcels arrived significantly late, missed intended schedule windows, or experienced minor address complications during transit.

What people talk about most

Product

People report positive experiences with product, noting that the roses arrive healthy, beautiful, and full of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the healthy and stunning... See more

Delivery service

Consumers find delivery service to be efficient, noting that items frequently arrive on time and as... See more

Order

Clients share positive opinions on order, noting that the overall process is straightforward and easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient experience and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(249)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Special Gift

Rose was packed well. Arrived in good condition. Healthy looking plant for a 50th wedding anniversary. Recipients were very happy with my choice!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I have used English Roses a number of…

I have used English Roses a number of times and every time excellent delivery easy website most times delivery has been within 24 hours highly recommend them for all occasions. The quality of roses is excellent with easy growing instructions

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Rose

I bought this rose for a friend of mine who’d lost her dad. It was so lovely and well packaged. The customer service is exceptional.

7 November 2025
Unprompted review
Rated 4 out of 5 stars

Lovely rose for a special birthday

Easy to select the perfect rose from the many on offer with the groupings.
Good guidelines on what to expect from the rose at this time of year.
Well packaged for safe delivery.
A little disappointed with the page with details of the sender. Looked like a receipt and was creased and dirty. I didn't want to purchase a card as I already had one.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful gift for a good friend.

It was really lovely to receive my order exactly as planned and the rose was packaged extremely well. The recipient of my gift was really pleased with it and it had survived really well with the several car journeys that it had to endure. We are looking forward to seeing it bloom next year.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Ordered, and arrived the following day. The rose was of excellent quality and the recipients were absolutely thrilled with it.

We've not used this company before, but will have no hesitation in the future.

Well done English Roses

3 November 2025
Unprompted review
Rated 5 out of 5 stars

60th anniversary rose

Ordered an 60th anniversary rose for my mam and dad about a month before there anniversary, chose what I wanted added to the basket, which was simple to do, made sure I goth everything I needed, went to check out, simple and secure payment, arrived on the 24th of October as I had chosen , well packaged, great rose, all in all a very simple process and 10/10 for English Roses

2 October 2025
Unprompted review
Rated 4 out of 5 stars

Very easy website to deal with

Very easy website to deal with. My friend was delighted. No issues with the delivery. The only thing was the price of the extras. I added the red bag which was £4.49 which I thought was expensive but knew it would look nice when opened. My friend was impressed and said she would be happy to use this company as well.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect English Rose for my perfect…

Perfect English Rose for my perfect Daughter-in-Law’s 50th Birthday. Lovely shade of peach to make any garden glow in the spring and summer. Arrived on time, packed safely and in good condition. Easy to order, my Daughter-in-Law was delighted with her Fab Rose I would highly recommend English Rose.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I have now purchased over 20 roses with…

I have now purchased over 20 roses with this company and my family have been in the Rose business for many many years. My garden has never looked so beautiful. In fact most of my neighbours come visit it just to look and smell at the quality of roses in my garden Because of my surname Hillier everyone believes I buy them from my namesake however these roses are superb I would recommend them to anyone and the delivery is 100% brilliant.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Plenty to choose from

Plenty to choose from, website is very easy to navigate, bought our second Rose for Friends who had had a sad loss, found the perfect Rose, as they don’t have much of a garden decided on a basket to keep the Rose on the patio, so they can see it from inside. Was kept updated every step of the process. They were blown away at how healthy the plant looked, really loved the idea of putting it on the patio, can’t wait for it to flower.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

We wanted to get a thoughtful gift for…

We wanted to get a thoughtful gift for a close friend whose Mum had dies but didn’t want to buy a bunch of flowers. The letterbox memorial gift was perfect, my friend can choose and order a rose plant of her choice in memory of her lovely mum. My friend was really touched by the gift

7 October 2025
Unprompted review
Rated 5 out of 5 stars

70th birthday Rose

I have ordered 3 times from English Roses and each order has been positive. All the plants have been beautiful. The recipients have been very pleased and still send me photos of them blooming.
The recent one was for a 70th birthday and late in the year for blooms but I’m sure it will be gorgeous like the previous ones I’ve purchased. Company keeps you informed every step of the way. Website is very simple to use.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, ordered one as gift for 60th wedding anniversary in basket and one for us in normal pot for planting, both roses arrived packaged really well and secure. No buds due to the time of the year, but you can see that both plants are healthy and have been well looked after. Will definitely be looking to get more later, as prices not bad either and would recommend.

2 October 2025
Unprompted review

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