Englishroses Reviews 

253
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, healthy condition of the rose bushes, noting the generous amount of flowering buds and protective, sturdy packaging. Consumers also find the website ordering process extremely simple and truly appreciate the consistently reliable communication maintained throughout the carefully scheduled delivery. Some reviewers were not happy with the delivery service, explicitly mentioning delayed packages or frustrating problems with the external courier. A few customers additionally noted occasional product issues upon unboxing, such as a cracked pot, a diseased plant, or unexpected root quality concerns.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the healthy condition of the rose... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders consistently arrive on time and... See more

Quality

People report positive experiences with quality, highlighting that the rose plants are exceptionally healthy... See more

Order

Customers consistently note positive experiences with order processes that are described as straightforward... See more

Service

Reviewers mention positive feedback about service, highlighting top-class assistance and prompt, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful rose bush 🥰 I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint. Customer service couldn't have bee... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The... See more

Company replied

Rated 5 out of 5 stars

From placing order with a lovely lady to receiving the rose bush everything was perfect.Good communication and arrived when specified.Sturdy packaging and a rose with many buds and two showing colour... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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No recent history of asking for reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(253)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We wanted to get a thoughtful gift for…

We wanted to get a thoughtful gift for a close friend whose Mum had dies but didn’t want to buy a bunch of flowers. The letterbox memorial gift was perfect, my friend can choose and order a rose plant of her choice in memory of her lovely mum. My friend was really touched by the gift

7 October 2025
Unprompted review
Rated 5 out of 5 stars

70th birthday Rose

I have ordered 3 times from English Roses and each order has been positive. All the plants have been beautiful. The recipients have been very pleased and still send me photos of them blooming.
The recent one was for a 70th birthday and late in the year for blooms but I’m sure it will be gorgeous like the previous ones I’ve purchased. Company keeps you informed every step of the way. Website is very simple to use.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, ordered one as gift for 60th wedding anniversary in basket and one for us in normal pot for planting, both roses arrived packaged really well and secure. No buds due to the time of the year, but you can see that both plants are healthy and have been well looked after. Will definitely be looking to get more later, as prices not bad either and would recommend.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Roses in Memory of a dear cousin

I ordered by phone 4 lovely red Roses for the wife and family of my cousin who died recently in memory of him. My cousin’s wife was thrilled with them, They arrived on the day that I asked for and she will be able them to hand the other 3 roses to her children when they come to stay. I found ordering by phone very easy and the lady was most helpful even though they were just about to close.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

I gave English Rose For a Golden Wedding

I was given English Rose by my grandaughter at her wedding. beautiful well packaged and lots of buds and flowering nicely. I had to think of a suitable present for a golden wedding and immediately thought of you. Recipient highly delighted, arrived on time, good packaging. Will definitely use again.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Golden Anniversary rose.

The rose arrived exactly on time and was extremely well packaged. Because of the time of year it was cut back but I am sure next year when it blooms it will be gorgeous.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

The perfect rose for a wedding day!

The perfect rose for a wedding day for an older couple! The accessories were perfect and the delivery experience couldn't be faulted. And I love the 'September care' of roses email, received soon afterwards! I'll definitely use this company again - nothing not to like :)

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Diamond Wedding Anniversary Rose Gift

I wanted to buy a rose for my neighbours for their Diamond Wedding Anniversary but didn't want to buy the usual 'Diamond Wedding' rose as I thought someone else may give them that one as a gift, which they did! I found an alternative rose, pink highly scented and it was ideal. I ordered the rose, wrapped and with a card and requested delivery date for 23/09. I received updates from English Roses and also DPD, The rose was delivered as requested, in a sturdy box, very well packed My neighbours were thrilled with it and said it is such a top quality rose and they could smell the fragrance before they removed it from the box. There was a very good choice of roses and easy to search for what I wanted. I can definitely recommend English Roses.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

English Roses are of the finest quality 10*

English Roses. Are an excellent company to deal with, both for there outstanding customer services and superb quality remembrance roses for every occasion. Our special rose was ordered for a family member who lost some one very close to them. This rose will always remind her of the person she lost so early in her life.

There customer services went the extra mile for us, due to an unfortunate error of ours, by ordering the wrong rose. They soon rectified this error for us without question. There courier DPD delivered our order on the stated day which we requested, all in tact with no transit damage to the rose which was well packaged inside carboard boxes.
Prices are very reasonable. I would highly recommend this company

20 September 2025
Unprompted review
Rated 5 out of 5 stars

order with confidence!

I recently purchased the Warm Wishes Rose – 90th Birthday Rose and couldn’t be happier with the whole experience. The website was very easy to navigate and I found exactly what I wanted straight away. Delivery was fast, the packaging was excellent, and the shrub arrived healthy and intact and included care instructions and advice.

I also added the Rose Foliar Feed – English Roses Protect & Grow, which is excellent value.
I have previously ordered plants from other websites that unfortunately arrived dead or damaged, so I was pleasantly surprised that everything was in perfect condition.

I would definitely recommend English Roses Online and will be ordering again with confidence!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I was absolutely delighted with my…

I was absolutely delighted with my Mamma Mia rose and the service I received. The website was easy to use and my rose arrived promptly and safely. It was exceptionally well packaged and was in excellent health. I can't wait to see it bloom next year.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

A great gift…

This is the third rose gift I have ordered from English Roses and it did not disappoint. It was a beautiful quality rose and the recipient was over the moon. It was delivered on time, was really well packaged and the presentation was great. The rose itself was strong and healthy and, surprisingly, was still in bloom, which made the gift all the more special. I will definitely order again as these roses make a wonderful, thoughtful and unusual gift and the company are helpful and reliable.

12 September 2025
Unprompted review

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